Ellucian
Project Manager (SaaS Projects experience) - México remote
Edtech.com's Summary
- Lead implementations of integrated administrative solutions for colleges and universities.
- Manage projects from initiation through delivery and closeout, including planning, scheduling, risk mitigation, and scope management.
- Build and maintain relationships with team members, client stakeholders, and peers.
- Serve as the primary point of contact for day-to-day project communications and provide regular status updates to management.
- Support discussions on project scope, timing, and cost with relevant stakeholders.
- Identify project risks and challenges, escalating and resolving issues as needed.
- Promote client relationships and a collaborative project environment; provide feedback and support to improve team performance.
- Required experience includes 3 years of hands-on management of customer-facing projects; experience with CRM or ERP SaaS implementations preferred.
- Knowledge of project planning, execution, resource tracking, and operational elements like up-to-date project plans, customer satisfaction, and billing documentation.
- Preferred qualifications include project management certifications (e.g., PMP, CSM), cloud certifications, and higher education experience.
Project Manager (SaaS Projects experience) - México remote Full Description
About Ellucian
Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.
About the Opportunity
Ellucian is seeking an experienced Project Manager to join the North American field delivery team to lead implementations of our integrated administrative solutions for colleges and universities. The Project Manager will support projects including SaaS and Cloud implementations, coordinating functional and technical activities to ensure project success. Candidates should have relevant project management experience, and a strong understanding of the areas outlined below.
Where you will make an impact
Manage projects through all phases of the project, from initiation/planning through execution, delivery, and project closeout.Build and maintain productive relationships with team members, client stakeholders, and peers.Apply project management disciplines such as scheduling, risk mitigation, resource coordination, and scope management.Clearly communicate project plans, roles, milestones, and deliverables to internal and external stakeholders.Utilize standard project management practices and tools to monitor and deliver high-quality solutions.Identify risks and help mitigate project challenges while tracking dependencies and progress.Facilitate regular project status meetings and updates to ensure alignment and transparency.Collaborate with internal teams and client resources to support delivery of integrated solutions.Serve as a primary point of contact for day-to-day project communications.Provide regular updates to management on project progress, risks, and issues.Support project-related discussions around scope, timing, and cost with appropriate stakeholders.Promote positive client relationships and foster a collaborative project environment.Escalate and assist in resolving project risks and issues as they arise.Offer feedback and support to team members to improve performance and outcomes.Contribute to team cohesion by promoting communication and cooperation across the project.
What will you bring
3 years of hands-on experience managing customer-facing projects. Experience with CRM or ERP SaaS implementations is a plus.Working knowledge of project planning, execution, and resource tracking.Familiarity with operational elements that influence project performance, such as: Maintaining up-to-date project plansSupporting customer satisfactionAssisting with accurate billing and reporting documentationAbility to manage priorities in a matrixed environment.Willingness to collaborate with customer-facing teams to support solution development.Interest in identifying opportunities for improvement based on knowledge of higher education business processes and technology.Ability to work independently while seeking guidance from more senior leaders or mentors when needed.Project Management certification (e.g., PMP, CSM) and/or cloud-related certifications are a plus.Higher education experience preferred.
What makes #Ellucianlife
Comprehensive health coverage: family major medical expenses, dental and life insurance.Christmas bonus 30 daysSaving fundMonthly food coupon15 workdays vacationThrive Flex Program that allows you to contribute towards your health, financial or learning interests5 charitable days to support the community that supports usDiversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.Parental leaveEmployee referral bonuses to encourage the addition of great new people to the teamWe Foster a learning culture with: Tuition Reimbursement Assistance Professional development opportunitiesWe Foster a learning culture with:
o Education Assistance Program
o Professional development opportunities
o LinkedIn Learning
#LI-MH1
#LI-Remote
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