North Carolina State University
Public Communication Specialist
🇺🇸 Raleigh, NC
🕑 Temporary
💰 $46K - $97K
💻 Customer Support
🗓️ August 4th, 2025
Edtech.com's Summary
- Primary duties include answering customer questions, resolving issues with applications and online systems, and supporting technical help desk operations.
- Assist with testing, debugging, and managing the online item/test review system for state educational assessments.
- Communicate effectively with content staff, programmers, field personnel, and test coordinators to ensure process accuracy and issue resolution.
- Use various software applications including Word, Excel, web browsers, data collection, and processing systems.
- Support the applied research unit with participant contact, written communications, and data entry into online systems.
- Minimum qualification: Bachelor's degree related to the assignment area or equivalent experience.
- Preferred skills include experience with PHP, HTML, JavaScript, database management, and help desk support.
- Compensation range provided: $46,000 - $47,783 with a broader classification salary range of $35,880 - $96,560.
- Work schedule includes Monday-Friday 8 a.m. to 5 p.m., with some nights and weekends required.
- Employment is on a 12-month recurring, time-limited appointment of 6 months within the Urban Affairs & Community Services department.
Similar Jobs
Assistant Director of Ticketing
California Baptist University
🇺🇸 Riverside, CA
Customer Service/Production Assistant
Utah State University
🇺🇸 Logan, UT
Student Support Specialist
Western Governors University
🇺🇸 Remote - US
Student Accounts Advisor
California Baptist University
🇺🇸 Riverside, CA
Client Operations Specialist - Eastern
Crucial Learning
🇺🇸 Remote - US
