North Carolina Central University
Public Communications Specialist
🇺🇸 Durham, NC
🕑 Full-Time
💰 $36K - $63K
💻 Communications
🗓️ August 29th, 2025
CRM
Edtech.com's Summary
North Carolina Central University is hiring a Public Communications Specialist. The role involves managing CRM software and creating, editing, and targeting communications across multiple media to enhance the university's brand and visibility. The specialist will work closely with admissions and enrollment management to develop and implement communication strategies.
Highlights
- Manage CRM software oversight and serve as primary content editor for various media formats (print, online, social media).
- Collaborate with department representatives to develop enrollment division communication plans and measure campaign effectiveness.
- Create targeted messaging to support the university’s brand and increase visibility among students, parents, alumni, faculty, and community.
- Develop and maintain online profiles and websites to connect students, university staff, and external partners.
- Strong knowledge of Microsoft Office (Word, Excel) and office administration.
- Bachelor’s degree in a related field or equivalent training and experience required.
- Work under dual reporting lines: Director of Undergraduate Admissions and Associate Vice Chancellor for Enrollment Management.
- Permanent full-time position with a salary range of $35,880 - $63,201.
- Work hours: Monday through Friday, 8:00 am to 5:00 pm.
- North Carolina Central University is an equal opportunity employer with comprehensive employee benefits including health, retirement, leave, and supplemental plans.
Public Communications Specialist Full Description
Toggle navigation
Public Communications Specialist
Please see Special Instructions for more details.
Pre-Employment Requirements:
- You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
- Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
- Final candidates are subject to criminal background checks, and education/license verification prior to employment.
- North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Employee Benefits available to NCCU permanent employees include the following and more:
- Accrued Vacation and Sick Leave
- Community Service Leave
- NC State – Health Benefits
- NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
- 11-12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans – 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount and more.
Posting Details
Position Information
Position/Classification Title | Public Communication Specialist
Working Title | Public Communications Specialist
Competency Level | Journey
Position Number | 102036
Salary Grade Equivalent | 69
FLSA | Non-Exempt
Appointment Type | Permanent - Full Time
FTE | 1 = 40 hours/week, 12 months
If time limited, duration date |
Department Hiring Range | $35,880 - $63,201
EEO-1 Category | Professionals
SOC Code | 27-3099 - Media and Communication Workers, All Other
Working Title | Public Communications Specialist
Competency Level | Journey
Position Number | 102036
Salary Grade Equivalent | 69
FLSA | Non-Exempt
Appointment Type | Permanent - Full Time
FTE | 1 = 40 hours/week, 12 months
If time limited, duration date |
Department Hiring Range | $35,880 - $63,201
EEO-1 Category | Professionals
SOC Code | 27-3099 - Media and Communication Workers, All Other
Position Overview
Be an Eagle - Where Purpose Takes Flight! | Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.
Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Primary Function of Organizational Unit | The position will operate under a dual reporting structure wherein, the employee will report to the Director of Undergraduate Admissions and the Associate Vice Chancellor for Enrollment Management. This position will maintain oversight for the CRM software. This employee will need a strong understanding of how to create targeted communication for specific audiences and media. This employee will serve as a primary content editor in addition to creating content for projects and publications. Other duties as assigned.
Primary Purpose of Position | The primary purpose of this position is to collaborate with internal and external partners to: Advance and protect the institutional identity and reputation; Reinforce and grow NCCU’s brand in graphics, images, and words; Increase NCCU’s visibility in public and in the higher education marketplace; Support NCCU’s relevance and value to key audiences, including prospective students, parents, alumni, faculty and staff members, and encourage community engagement.
Required Knowledge, Skills, and Abilities | The successful candidate must possess a working knowledge of Microsoft Office Suite (Word and Excel) Applications; knowledge of office and records management or administration; knowledge of writing guidelines for various media and to create unique copy for each format (print, online and social media); knowledge of conceptualize, write and edit strategic, accurate and concise content for varying audiences; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent editing; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.
Minimum Education/Experience | Bachelor’s degree in a discipline related to the area of assignment; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Licenses or Certification required by Statute or Regulation | N/A
Equal Opportunity Employer | North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours | Monday - Friday; 8:00 am to 5:00 pm
Position required to work during periods of adverse weather or other emergencies | No
Campus Security Authority Designated Position | No
Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Primary Function of Organizational Unit | The position will operate under a dual reporting structure wherein, the employee will report to the Director of Undergraduate Admissions and the Associate Vice Chancellor for Enrollment Management. This position will maintain oversight for the CRM software. This employee will need a strong understanding of how to create targeted communication for specific audiences and media. This employee will serve as a primary content editor in addition to creating content for projects and publications. Other duties as assigned.
Primary Purpose of Position | The primary purpose of this position is to collaborate with internal and external partners to: Advance and protect the institutional identity and reputation; Reinforce and grow NCCU’s brand in graphics, images, and words; Increase NCCU’s visibility in public and in the higher education marketplace; Support NCCU’s relevance and value to key audiences, including prospective students, parents, alumni, faculty and staff members, and encourage community engagement.
Required Knowledge, Skills, and Abilities | The successful candidate must possess a working knowledge of Microsoft Office Suite (Word and Excel) Applications; knowledge of office and records management or administration; knowledge of writing guidelines for various media and to create unique copy for each format (print, online and social media); knowledge of conceptualize, write and edit strategic, accurate and concise content for varying audiences; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent editing; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.
Minimum Education/Experience | Bachelor’s degree in a discipline related to the area of assignment; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Licenses or Certification required by Statute or Regulation | N/A
Equal Opportunity Employer | North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Work Hours | Monday - Friday; 8:00 am to 5:00 pm
Position required to work during periods of adverse weather or other emergencies | No
Campus Security Authority Designated Position | No
Key Responsibilities and Related Competencies
Required Competency | Knowledge - Technical
Duties | This position works closely with the Director of Undergraduate Admissions and the Associate Vice Chancellor for Enrollment Management. The employee will maintain oversight for the CRM software and will write and edit content for multiple audiences in varying media (online, print and social media).Required Competency | Knowledge - Professional
Duties | This position will collaborate with department representatives to develop initiatives and communication plans for the enrollment division. Monitor effective benchmarks for measuring the impact of social media programs and analyze, review and report on effectiveness of campaigns in an effort to maximize results.Required Competency | Communication
Duties | This position will be a strong editor with an ability to improve content substantively through fact checking and editing techniques. Serve as the primary content editor in addition to creating content for projects and publications.Required Competency | Consulting/Advising
Duties | This position serves as an advocate in social media spaces, engaging in dialogues and answering questions where appropirate. To effectively communicate information and ideas in written and verbal format, build and maintain relationships.Required Competency | Program Management
Duties | This position will be responsible for devising online profiles connecting students, university professionals, parents, cooperate partners in all forms of social media tools. Creating and improving websites that will enable the univesity to network with online applications processes and other electronic media databases. Abilty to coordinate large projects with numberous components over extended periods of time.Required Competency | Organizational Sensitivity
Duties | This position will have knowledge of and ability to research industry best practices to assist the division, university, or unit in aligning strategies for North Carolina Central University publications (print and digital) with University strategy and guidelines. Effectively edit and improve content for readers based on best practices.
Duties | This position works closely with the Director of Undergraduate Admissions and the Associate Vice Chancellor for Enrollment Management. The employee will maintain oversight for the CRM software and will write and edit content for multiple audiences in varying media (online, print and social media).Required Competency | Knowledge - Professional
Duties | This position will collaborate with department representatives to develop initiatives and communication plans for the enrollment division. Monitor effective benchmarks for measuring the impact of social media programs and analyze, review and report on effectiveness of campaigns in an effort to maximize results.Required Competency | Communication
Duties | This position will be a strong editor with an ability to improve content substantively through fact checking and editing techniques. Serve as the primary content editor in addition to creating content for projects and publications.Required Competency | Consulting/Advising
Duties | This position serves as an advocate in social media spaces, engaging in dialogues and answering questions where appropirate. To effectively communicate information and ideas in written and verbal format, build and maintain relationships.Required Competency | Program Management
Duties | This position will be responsible for devising online profiles connecting students, university professionals, parents, cooperate partners in all forms of social media tools. Creating and improving websites that will enable the univesity to network with online applications processes and other electronic media databases. Abilty to coordinate large projects with numberous components over extended periods of time.Required Competency | Organizational Sensitivity
Duties | This position will have knowledge of and ability to research industry best practices to assist the division, university, or unit in aligning strategies for North Carolina Central University publications (print and digital) with University strategy and guidelines. Effectively edit and improve content for readers based on best practices.
Posting Detail Information
Posting Number | SPA01429P
Open Date | 08/28/2025
Close Date | 09/07/2025
Special Instructions to Applicants | Pre-Employment Requirements: You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal background checks, and education/license verification prior to employment. North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Employee Benefits available to NCCU permanent employees include the following and more:Accrued Vacation and Sick Leave Community Service Leave NC State – Health Benefits NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 11-12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount and more.
Open Date | 08/28/2025
Close Date | 09/07/2025
Special Instructions to Applicants | Pre-Employment Requirements: You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal background checks, and education/license verification prior to employment. North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Employee Benefits available to NCCU permanent employees include the following and more:Accrued Vacation and Sick Leave Community Service Leave NC State – Health Benefits NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 11-12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount and more.
Applicant Documents
Required Documents
- Resume/CV
- Letter of Recommendation 1
- Letter of Recommendation 2
Optional Documents
- Cover Letter
- Unofficial Transcripts (official required from selected candidate)
- DD-214 (Veterans Only)
- NGB23A or NGB22/DD256 (National Guard Only)
- Licenses and/or Certification required by Statute or Regulation
Supplemental Questions
Required fields are indicated with an asterisk (*).
© 2025 North Carolina Central University
To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
.
Any data not saved will be lost.
Click 'OK' to keep your session active.
.
Any data not saved will be lost.
Click 'OK' to keep your session active.
Similar Jobs
Communications Coordinator - Goizueta Business School
Emory University
🇺🇸 Atlanta, GA
Communications Specialist
George Mason University
🇺🇸 Hybrid - Fairfax, VA
Director of Communications & Creative Content
University of Massachusetts
🇺🇸 Lowell, MA
Communications Specialist
University of Alaska
🇺🇸 Anchorage, AK
Communications Strategist
University of North Texas
🇺🇸 Denton, TX
