Edtech.com's Summary

ClassLink is hiring a Senior Quality Engineer Lead to provide strategic and technical leadership in quality engineering across multiple product areas. The role drives AI-enabled testing practices, develops engineering standards, and collaborates with cross-functional teams to ensure delivery of secure, scalable, and high-quality software aligned with the organization's strategic goals.

Highlights

Lead adoption of AI-assisted testing and intelligent automation practices.
Establish engineering standards for AI testing, agent orchestration, and software quality.
Develop and execute quality engineering strategies across product areas.
Define comprehensive testing strategies focusing on security, reliability, and performance.
Drive continuous improvement using quality metrics, production data, and customer feedback.
Partner with Product Management, Architecture, and Engineering teams to integrate quality in the SDLC.
Lead, coach, and develop a high-performing quality engineering team.
Required: Bachelor’s degree, 10+ years in quality/software engineering, 5+ years leadership experience, expertise in AI-assisted testing and automation, cloud-native architectures, DevOps, and CI/CD.
Preferred: Master’s degree, experience in SaaS quality engineering leadership, advanced certifications in Agile, AI, or quality engineering.
Compensation: $110,000-$135,000 plus bonus; benefits include generous PTO, parental leave, 401(k) match, comprehensive health coverage, insurance, and professional development perks.

Quality Engineer Lead (QEL3) Full Description

Quality Engineer Lead (QEL3)
Fully Remote • Development

Job Type

Full-time

Description

At ClassLink, we believe learning should be accessible, engaging, and empowering for every student, every educator, everywhere. That’s why we build secure, intuitive tools that empower more than 26 million students and educators worldwide. From simplifying access with single sign-on, to advancing equity with usage analytics, to automating secure rostering, our platform helps schools focus on what matters most: teaching and learning.

We’re not just building tools, we’re building what’s next in education. By removing barriers and enabling data-driven decisions, our solutions help educators lead with confidence and students thrive in and out of the classroom every day.

Our team is driven by purpose and grounded in three core values:

Strive to Grow - always learning, improving, and innovating.
Deliver Worthwhile Experiences - for our users, our partners, and each other.
Contribute with Heart - putting people first in everything we do.

These values shape how we work, innovate, and support the communities we serve. If you’re ready to do work that makes a real difference, and grow alongside a team that values collaboration, support, and continuous improvement. ClassLink is the place for you.

The Senior Quality Engineer Lead provides strategic and technical leadership for quality engineering across multiple product areas, driving the organization's quality strategy, engineering standards, and AI-enabled testing practices. This role develops high-performing engineering leaders and teams, establishes modern testing and automation frameworks, and partners across Product Management, Engineering, Architecture, Infrastructure, Developer Experience, and Engineering Leadership to integrate quality throughout the software development lifecycle. By championing continuous improvement, advancing engineering excellence, and aligning quality initiatives with long-term technology strategy, the Senior Quality Engineer Lead enables the delivery of secure, scalable, reliable, and high-quality software that supports the organization's strategic objectives.

Key Responsibilities

AI-Enabled Quality Engineering & Technical Excellence

Lead the adoption of AI-assisted testing, intelligent automation, and modern quality engineering practices that improve software quality, testing effectiveness, and engineering productivity across multiple product areas.
Establish and promote engineering standards for AI-assisted testing, agent orchestration, responsible AI validation, observability, test data management, and software quality.
Guide engineers in effectively leveraging AI-enabled workflows while maintaining sound engineering judgment, strong testing fundamentals, and high-quality engineering outcomes.
Evaluate emerging AI technologies, testing methodologies, and quality engineering practices, leading adoption where they improve organizational effectiveness.

Quality Architecture & Solution Delivery

Define and execute quality engineering strategies across multiple product areas to ensure reliable, scalable, secure, and high-quality software delivery.
Develop comprehensive testing strategies that address business objectives, technical risks, architectural dependencies, release readiness, and customer impact.
Lead complex quality engineering initiatives, automation frameworks, and testing approaches that balance coverage, maintainability, performance, and delivery objectives.
Ensure quality engineering solutions consistently meet established standards for functionality, security, reliability, performance, and operational readiness.

Operational Excellence & Continuous Improvement

Establish quality metrics and leverage production data, testing results, customer feedback, and engineering insights to continuously improve testing effectiveness and software quality.
Drive adoption of shift-left quality practices, continuous integration, intelligent automation, and engineering processes that improve delivery predictability and engineering efficiency.
Lead continuous improvement initiatives that strengthen automation frameworks, testing processes, quality engineering standards, operational excellence, and developer productivity.
Evaluate emerging testing tools, AI-enabled capabilities, automation technologies, and engineering methodologies to improve organizational quality engineering maturity.

Cross-Functional Collaboration & Technical Leadership

Partner with Product Management, Engineering, Architecture, Infrastructure, Developer Experience, and Engineering Leadership to integrate quality throughout the software development lifecycle.
Communicate quality strategy, testing progress, release readiness, quality metrics, and technical risk assessments to engineering leadership and cross-functional stakeholders.
Represent the Quality Engineering organization in architecture reviews, engineering councils, release planning, and cross-functional initiatives while driving alignment across technical disciplines.
Mentor Quality Engineers and technical leaders through technical coaching, quality reviews, automation guidance, and knowledge sharing while promoting engineering excellence across the organization.

People Leadership & Team Development

Lead, coach, and develop a high-performing Quality Engineering team by providing regular feedback, performance coaching, career development, and growth opportunities.
Foster a collaborative, psychologically safe, and accountable team culture that promotes continuous learning, innovation, and engineering excellence.
Support hiring, onboarding, workforce planning, and succession planning to build a resilient and high-performing Quality Engineering organization.
Hold the team accountable for quality commitments, release readiness, engineering standards, professional conduct, and continuous improvement while enabling long-term team success.

This role is 100% remote eligible, with quarterly strategy meetings that are in-person.

NOTE: This job description is not intended to be all-inclusive. Employees may be asked to perform other related duties as assigned to meet the ongoing needs of the organization.

Requirements

Required Skills & Qualifications

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related field, or equivalent experience.
10+ years of progressive experience in quality engineering, software engineering, or technology organizations.
5+ years of experience leading Quality Engineering teams, technical leaders, or multiple engineering initiatives.
Demonstrated success developing quality engineering strategy, organizational standards, and enterprise automation practices.
Deep expertise in AI-assisted testing, automation architecture, quality metrics, engineering governance, and software delivery.
Strong understanding of cloud-native architectures, DevOps, CI/CD, release management, and engineering operations.
Proven ability to influence engineering leadership, drive organizational change, and align quality initiatives with business objectives.
Exceptional leadership, communication, coaching, and strategic planning skills.
Experience developing engineering leaders, succession planning, workforce planning, and organizational capability.

Preferred Skills & Experience

Master's degree in Computer Science, Software Engineering, Business Administration, or related discipline.
Experience leading enterprise Quality Engineering organizations in SaaS or technology companies.
Experience defining enterprise quality strategy, governance, and organizational transformation initiatives.
Advanced expertise in AI-enabled quality engineering, intelligent automation, engineering analytics, and platform quality.
Experience participating in technology strategy, architecture governance, or executive planning.
Advanced leadership, Agile, cloud, AI, or quality engineering certifications.

This role is 100% remote eligible, with quarterly strategy meetings that are in-person.

Benefits:

Generous Paid Time Off: 4+ weeks of vacation and 13+ paid holidays
Parental Leave: 12 weeks fully paid for all parents
Retirement: 401(k) with 0.5:1 company match
Comprehensive Health Coverage: Medical, dental, and vision plans
Insurance: Company-paid life, short-term disability, and long-term disability, plus voluntary options including supplemental life, accident, and pet insurance

Perks:

Volunteer Time Off: Give back through ClassLink Cares paid volunteer days
Lifelong Learning: Tuition reimbursement for continued education
Growth & Development: Coaching and internal programs to support career and personal growth
Supportive Culture: A workplace that values curiosity, compassion, and continuous learning
Connection & Community: Annual company retreats and team events with bright, fun coworkers

At ClassLink, we believe the best ideas come from bringing together diverse perspectives. We are committed to building a team that reflects the diversity of the communities we serve and fostering a workplace where every team member feels valued, respected, and empowered to grow.

ClassLink is proud to be an equal opportunity employer. We welcome candidates of all identities, backgrounds, and experiences, and we do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.

ClassLink is powered by passionate people dedicated to improving learning in classrooms everywhere. We do this by creating and delivering great products and having fun along the way. Learn more about us at www.classlink.com.

Salary Description

110,000.00-135,000.00 plus bonus

Original Job Description

Quality Engineer Lead (QEL3)
Fully Remote • Development

Job Type

Full-time

Description

Our team is driven by purpose and grounded in three core values:

Strive to Grow - always learning, improving, and innovating.
Deliver Worthwhile Experiences - for our users, our partners, and each other.
Contribute with Heart - putting people first in everything we do.

Key Responsibilities

AI-Enabled Quality Engineering & Technical Excellence

Lead the adoption of AI-assisted testing, intelligent automation, and modern quality engineering practices that improve software quality, testing effectiveness, and engineering productivity across multiple product areas.
Establish and promote engineering standards for AI-assisted testing, agent orchestration, responsible AI validation, observability, test data management, and software quality.
Guide engineers in effectively leveraging AI-enabled workflows while maintaining sound engineering judgment, strong testing fundamentals, and high-quality engineering outcomes.
Evaluate emerging AI technologies, testing methodologies, and quality engineering practices, leading adoption where they improve organizational effectiveness.

Quality Architecture & Solution Delivery

Define and execute quality engineering strategies across multiple product areas to ensure reliable, scalable, secure, and high-quality software delivery.
Develop comprehensive testing strategies that address business objectives, technical risks, architectural dependencies, release readiness, and customer impact.
Lead complex quality engineering initiatives, automation frameworks, and testing approaches that balance coverage, maintainability, performance, and delivery objectives.
Ensure quality engineering solutions consistently meet established standards for functionality, security, reliability, performance, and operational readiness.

Operational Excellence & Continuous Improvement

Establish quality metrics and leverage production data, testing results, customer feedback, and engineering insights to continuously improve testing effectiveness and software quality.
Drive adoption of shift-left quality practices, continuous integration, intelligent automation, and engineering processes that improve delivery predictability and engineering efficiency.
Lead continuous improvement initiatives that strengthen automation frameworks, testing processes, quality engineering standards, operational excellence, and developer productivity.
Evaluate emerging testing tools, AI-enabled capabilities, automation technologies, and engineering methodologies to improve organizational quality engineering maturity.

Cross-Functional Collaboration & Technical Leadership

Partner with Product Management, Engineering, Architecture, Infrastructure, Developer Experience, and Engineering Leadership to integrate quality throughout the software development lifecycle.
Communicate quality strategy, testing progress, release readiness, quality metrics, and technical risk assessments to engineering leadership and cross-functional stakeholders.
Represent the Quality Engineering organization in architecture reviews, engineering councils, release planning, and cross-functional initiatives while driving alignment across technical disciplines.
Mentor Quality Engineers and technical leaders through technical coaching, quality reviews, automation guidance, and knowledge sharing while promoting engineering excellence across the organization.

People Leadership & Team Development

Lead, coach, and develop a high-performing Quality Engineering team by providing regular feedback, performance coaching, career development, and growth opportunities.
Foster a collaborative, psychologically safe, and accountable team culture that promotes continuous learning, innovation, and engineering excellence.
Support hiring, onboarding, workforce planning, and succession planning to build a resilient and high-performing Quality Engineering organization.
Hold the team accountable for quality commitments, release readiness, engineering standards, professional conduct, and continuous improvement while enabling long-term team success.

This role is 100% remote eligible, with quarterly strategy meetings that are in-person.

NOTE: This job description is not intended to be all-inclusive. Employees may be asked to perform other related duties as assigned to meet the ongoing needs of the organization.

Requirements

Required Skills & Qualifications

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related field, or equivalent experience.
10+ years of progressive experience in quality engineering, software engineering, or technology organizations.
5+ years of experience leading Quality Engineering teams, technical leaders, or multiple engineering initiatives.
Demonstrated success developing quality engineering strategy, organizational standards, and enterprise automation practices.
Deep expertise in AI-assisted testing, automation architecture, quality metrics, engineering governance, and software delivery.
Strong understanding of cloud-native architectures, DevOps, CI/CD, release management, and engineering operations.
Proven ability to influence engineering leadership, drive organizational change, and align quality initiatives with business objectives.
Exceptional leadership, communication, coaching, and strategic planning skills.
Experience developing engineering leaders, succession planning, workforce planning, and organizational capability.

Preferred Skills & Experience

Master's degree in Computer Science, Software Engineering, Business Administration, or related discipline.
Experience leading enterprise Quality Engineering organizations in SaaS or technology companies.
Experience defining enterprise quality strategy, governance, and organizational transformation initiatives.
Advanced expertise in AI-enabled quality engineering, intelligent automation, engineering analytics, and platform quality.
Experience participating in technology strategy, architecture governance, or executive planning.
Advanced leadership, Agile, cloud, AI, or quality engineering certifications.

This role is 100% remote eligible, with quarterly strategy meetings that are in-person.

Benefits:

Generous Paid Time Off: 4+ weeks of vacation and 13+ paid holidays
Parental Leave: 12 weeks fully paid for all parents
Retirement: 401(k) with 0.5:1 company match
Comprehensive Health Coverage: Medical, dental, and vision plans
Insurance: Company-paid life, short-term disability, and long-term disability, plus voluntary options including supplemental life, accident, and pet insurance

Perks:

Volunteer Time Off: Give back through ClassLink Cares paid volunteer days
Lifelong Learning: Tuition reimbursement for continued education
Growth & Development: Coaching and internal programs to support career and personal growth
Supportive Culture: A workplace that values curiosity, compassion, and continuous learning
Connection & Community: Annual company retreats and team events with bright, fun coworkers

Salary Description

110,000.00-135,000.00 plus bonus

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Quality Engineer Lead (QEL3)

Edtech.com's Summary

Quality Engineer Lead (QEL3) Full Description

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