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Swisslog Healthcare

Quality & Training Specialist

🇺🇸 Hybrid - Philadelphia, PA

🕑 Full-Time

💰 $80K - $100K

💻 Learning & Development

🗓️ January 7th, 2026

Edtech.com's Summary

Swisslog Healthcare is hiring a Quality & Training Specialist. This role involves conducting training for pneumatic tube system installation subcontractors and performing regular quality checks to ensure installation standards are met. The specialist manages training and quality through site inspections and communication with stakeholders, while also implementing corrective actions and occasionally performing installations.

Highlights
  • Conduct initial and remedial training for pneumatic tube system installation subcontractors.
  • Perform periodic quality checks on installation progress and standards.
  • Manage training and quality via site visits, inspections, and reporting to stakeholders.
  • Implement corrective actions when necessary.
  • May handle installation activities for corrective work or small projects if subcontractors are unavailable.
  • Requires effective written and verbal communication skills.
  • Frequent overnight travel required (60-80%).
  • Strong knowledge of hospital construction and three-dimensional systems design needed.
  • 3-5 years of experience in pneumatic tube system installation preferred; plumbing or mechanical piping leadership experience also considered.
  • Starting salary range $80,000 - $100,000 with comprehensive benefits including medical, dental, vision, tuition reimbursement, disability, and 401k matching up to 8%.

Quality & Training Specialist Full Description

Quality & Training Specialist


The Quality and Training Specialist shall conduct initial and remedial training for new and existing Swisslog Healthcare pneumatic tube system installation subcontractors in accordance with the training program syllabus.  Additionally, they will be responsible for periodic quality checks on installation progress and standards.  Training and quality are successfully administered and managed through site visits, completing appropriate inspections, and reporting findings to all stakeholders.  This individual is also expected to implement corrective actions as required.     Effective communication, written and verbal, are essential to the success of this role so that issues are clearly identified and communicated to all stakeholders through to resolution.     The Quality and Training Specialist may be required to conduct installation activities on a case-by-case basis for corrective work or small projects if a subcontractor could not be identified.     Please note that position requires frequent overnight travel (60-80%).  Ideally, this individual will reside in the Philadelphia, PA area; however, consideration will also be given to qualified applicants in other areas. 

Short Facts
  • Philadelphia, United States
  • Project Management
  • Permanent Position

Responsibilities

Make an impact
  • Conduct initial and remedial training for new and existing Swisslog Healthcare pneumatic tube system installation subcontractors in accordance with the training program syllabus. 
  • Responsible for periodic quality checks on installation progress and standards. 
  • Successfully administer and manage training and quality through site visits, completing appropriate inspections, and reporting findings to all stakeholders. 
  • Implement corrective actions as required.
  • Effective communication, written and verbal, are essential to the success of this role.
  • May be required to conduct installation activities on a case-by-case basis for corrective work or small projects if a subcontractor could not be identified.
  • Frequent overnight travel (60-80%) is required.

Application Requirements

What you need to succeed
  • Strong knowledge of the hospital construction industry, with an aptitude for three-dimensional visualization and systems design concepts. 
  • 3-5 years of experience installing pneumatic tube systems preferred. Plumbing and/or mechanical piping systems in a leadership role and in a semi-unsupervised capacity will also be considered.
Desirable, but not Essential:
  • Demonstrated experience as a trainer of individuals or small groups on pneumatic tube installation techniques.
  Compensation:  Starting salary range for this position is $80,000 - 100,000.  Salary will be commensurate with experience and skillset. We offer a comprehensive benefits package including medical / dental / vision insurance, tuition reimbursement, disability, 401k matching (up to 8%). 

Equal Opportunity Employer

Swisslog Healthcare is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, status as a protected veteran, or any other applicable status protected by federal, state or local law.

Swisslog’s FMLA policy can be found at:  http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at  jobs.healthcare.us@swisslog-healthcare.com.