Real Time Analyst, Customer Support

🇮🇳 Hybrid - Hyderabad, Telangana 🕑 Full-Time 💰 TBD 💻 Customer Support 🗓️ February 13th, 2026

Blackbaud

Edtech.com's Summary

Blackbaud is hiring a Real Time Analyst, Customer Support. This role involves supporting customer success and providing real-time analysis in customer support functions. The position encourages embracing a flexible remote or hybrid work culture while maintaining an inclusive work environment.

Highlights

Main responsibility: Real Time Analyst in Customer Support to aid customer success and operational support.

Technical focus: Likely requires skills related to software and real-time analysis, with emphasis on customer support scenarios.

Work culture: Supports flexible remote or hybrid work models.

Employment type: Full-time position with a 40-hour workweek.

Location: Based in Hyderabad, Telangana, India.

Equal opportunity employer: Blackbaud maintains an inclusive and diverse workplace considering all qualified applicants without discrimination.

Engagement with social media and digital presence: Encouragement to follow company channels like Linkedin, X (Twitter), Instagram, Facebook, and YouTube for updates.

Category: Customer Success and Support.

Application process: Apply through Blackbaud's official career site without external links or intermediaries.

Job ID and requisition number: Job requisition R0012864, external reference BLBBUSR0012864EXTERNALENUS.

Real Time Analyst, Customer Support Full Description

*Recruiter to Enter or Link to Evergreen*

Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube â

Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Original Job Description

*Recruiter to Enter or Link to Evergreen*

Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube â

Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!