Edtech.com's Summary

Harbor Group Management Company is hiring a Regional Manager, Training & Development. This role leads the design, coordination, and delivery of training programs across a regional portfolio, ensuring onsite teams have the tools and support to succeed while partnering with leadership to implement scalable training that drives performance and career growth.

Highlights

Design and deliver onboarding and ongoing training for leasing, maintenance, and office staff.
Maintain training dashboards and track participation and performance metrics.
Conduct virtual and in-person training sessions and workshops.
Support team engagement, recognition efforts, and organizational culture reinforcement.
Develop and evaluate training program effectiveness, refining strategies as needed.
Bachelor’s degree in HR, Learning & Development, Business, or equivalent experience required.
Minimum 4 years of training and development experience, with multifamily apartment industry background supporting 30+ properties.
Strong facilitation, coaching, communication, and project management skills.
Ability to travel up to 50% within the assigned region.
Competitive salary, bonuses, comprehensive benefits including medical, dental, vision, 401(k), paid time off, parental leave, and employee discounts.

Regional Manager, Training & Development Full Description

Regional Manager, Training & Development

Req #7458

Raleigh, NC, USA•

Atlanta, GA, USA•

Norfolk, VA, USA

Job Description

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

Regional Manager, Training & Development

Job Title: Regional Manager, Training & Development

Location: North Carolina (Raleigh-Durham or Charlotte), Georgia (Atlanta) or Virgina (Norfolk)-Candidates must reside in one of these markets

Supervisor: Regional Vice President

Job Purpose:
The Regional Manager, Training & Development leads the design, coordination, and delivery of training and development programs across an assigned portfolio. This role ensures that onsite teams have the knowledge, tools, and support needed to succeed, while fostering team member engagement and recognition. The Regional Manager, Training & Development partners with property teams, Regional Managers, the RVP, and corporate leadership to implement scalable, repeatable training programs that drive performance, retention, and career growth across the region.

Key Responsibilities:

Assess regional training needs and develop scalable programs for all onsite roles, including leasing, maintenance, and office staff.
Design and deliver onboarding programs, including systems, processes, and customer service training, ensuring effectiveness and consistency across the region.
Operate as the regional trainer of portfolio-wide learning programs and standards set by the Director of Employee Development; adapt and deliver within the assigned region(s) while maintaining enterprise consistency.
Maintain a regional training dashboard and calendar to track participation, completion, and performance metrics.
Support career growth through coaching and skill development for onsite staff.
Conduct virtual and in-person training sessions, workshops, and seminars as needed.
Collaborate with regional leadership to reinforce engagement and recognition efforts through training initiatives, ensuring programs reflect organizational values and promote a sense of belonging.
Support regional communication channels to reinforce organizational culture, share success stories, and support team connection.
Support initiatives to improve team member performance based on survey feedback, listening sessions, engagement data, and property performance.
Evaluate program effectiveness and continuously refine strategies to improve outcomes and impact.
Support new property acquisitions and onboarding as it relates to regional training programs.
Develop virtual tours or training materials for regional use as needed.
Perform other duties as assigned to support regional operations and organizational goals.

Qualifications:

Bachelor’s degree in Human Resources, Learning & Development, Business, or related field (or equivalent experience).
Minimum 4 years of experience in training, learning & development, or employee engagement.
Must have prior experience within the multifamily apartment industry. Background supporting a diverse portfolio of at least 30 properties across various asset types.
Strong facilitation, presentation, and coaching skills; comfortable leading both virtual and in-person sessions.
Excellent written and verbal communication abilities.
Proven ability to design, deliver, and measure engaging learning content.
Strong organizational and project management skills; able to manage multiple initiatives simultaneously.
Ability to travel up to 50% within the assigned region.

#LI-TB1

WHAT WE OFFER:

Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions
Paid Time Off (PTO) & 10+ Paid Holidays
Paid Parental Leave
Paid Birthday Off (Multifamily)
Flexible Spending Accounts
Company-Paid Long-Term Disability
Company-Paid Life Insurance
Short-Term Disability
Health Savings Account with Employer Contributions
Pre-Tax Commuter Benefit (Corporate)
Wellness Perks
FinFit Financial Wellness Program
Legal Resources
Employee Apartment Discount
Employee Referral Program
Employee Assistance Program
Tuition Reimbursement
Insta Pay Eligible
Volunteer & Community Service Opportunities
Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria

Original Job Description

Regional Manager, Training & Development

Req #7458

Raleigh, NC, USA•

Atlanta, GA, USA•

Norfolk, VA, USA

Job Description

Regional Manager, Training & Development

Job Title: Regional Manager, Training & Development

Location: North Carolina (Raleigh-Durham or Charlotte), Georgia (Atlanta) or Virgina (Norfolk)-Candidates must reside in one of these markets

Supervisor: Regional Vice President

Key Responsibilities:

Assess regional training needs and develop scalable programs for all onsite roles, including leasing, maintenance, and office staff.
Design and deliver onboarding programs, including systems, processes, and customer service training, ensuring effectiveness and consistency across the region.
Operate as the regional trainer of portfolio-wide learning programs and standards set by the Director of Employee Development; adapt and deliver within the assigned region(s) while maintaining enterprise consistency.
Maintain a regional training dashboard and calendar to track participation, completion, and performance metrics.
Support career growth through coaching and skill development for onsite staff.
Conduct virtual and in-person training sessions, workshops, and seminars as needed.
Collaborate with regional leadership to reinforce engagement and recognition efforts through training initiatives, ensuring programs reflect organizational values and promote a sense of belonging.
Support regional communication channels to reinforce organizational culture, share success stories, and support team connection.
Support initiatives to improve team member performance based on survey feedback, listening sessions, engagement data, and property performance.
Evaluate program effectiveness and continuously refine strategies to improve outcomes and impact.
Support new property acquisitions and onboarding as it relates to regional training programs.
Develop virtual tours or training materials for regional use as needed.
Perform other duties as assigned to support regional operations and organizational goals.

Qualifications:

Bachelor’s degree in Human Resources, Learning & Development, Business, or related field (or equivalent experience).
Minimum 4 years of experience in training, learning & development, or employee engagement.
Must have prior experience within the multifamily apartment industry. Background supporting a diverse portfolio of at least 30 properties across various asset types.
Strong facilitation, presentation, and coaching skills; comfortable leading both virtual and in-person sessions.
Excellent written and verbal communication abilities.
Proven ability to design, deliver, and measure engaging learning content.
Strong organizational and project management skills; able to manage multiple initiatives simultaneously.
Ability to travel up to 50% within the assigned region.

#LI-TB1

WHAT WE OFFER:

Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions
Paid Time Off (PTO) & 10+ Paid Holidays
Paid Parental Leave
Paid Birthday Off (Multifamily)
Flexible Spending Accounts
Company-Paid Long-Term Disability
Company-Paid Life Insurance
Short-Term Disability
Health Savings Account with Employer Contributions
Pre-Tax Commuter Benefit (Corporate)
Wellness Perks
FinFit Financial Wellness Program
Legal Resources
Employee Apartment Discount
Employee Referral Program
Employee Assistance Program
Tuition Reimbursement
Insta Pay Eligible
Volunteer & Community Service Opportunities
Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria

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Regional Manager, Training & Development

Edtech.com's Summary

Regional Manager, Training & Development Full Description

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