Renewal Specialist

🇺🇸 Remote - US 🕑 Full-Time 💰 TBD 💻 Customer Success 🗓️ October 22nd, 2026

Edtech.com's Summary

LXA Lexia Voyager Sopris Inc. is hiring a Renewal Specialist responsible for managing the end-to-end renewal process of literacy curriculum software for preK-12 schools and districts. The role involves maintaining customer relationships, negotiating renewal terms, identifying sales opportunities, and using Salesforce CRM to track and forecast renewals. This position collaborates with multiple departments to ensure revenue protection and a seamless renewal experience.

Highlights

Manage full renewal cycle for assigned accounts including outreach to purchase order receipt.
Build trusted relationships with existing customers to secure multi-year commitments.
Negotiate renewal pricing and terms directly with school and district decision makers.
Identify cross-sell and upsell opportunities; collaborate with Account Executives to grow accounts.
Review contracts and ensure licensing compliance.
Use Salesforce CRM to track pipeline, update forecasts, and maintain account data accuracy.
Conduct customer demos of Lexia’s SaaS/New Curriculum programs as needed.
Analyze usage and adoption trends to support renewals.
Required skills: 1-3 years in sales or renewals, Salesforce CRM experience, proficiency with Microsoft Office or Google Suite, strong communication and negotiation skills.
Preferred experience: SaaS, EdTech, subscription renewals, familiarity with K-12 school purchasing cycles, and a proven track record of meeting renewal targets.