Edtech.com's Summary

HMH is hiring a Renewals Specialist responsible for protecting recurring revenue by increasing renewal rates and boosting customer retention. The role involves managing all renewal opportunities, collaborating with sales teams, and communicating effectively with customers to renew and expand licenses for student and teacher access.

Highlights

Manage renewal opportunities for SIS, Core, and Services in assigned territory.
Develop account strategies and territory plans to meet revenue goals.
Collaborate with Account Executives, Sales Managers, and Directors.
Use Salesforce.com to forecast and track key metrics.
Prepare cost proposals and improve data accuracy.
Bachelor's degree preferred.
Experience in Educational/Technology Sales required.
Proficient in Microsoft Office and CRM software.
Salary range: $45,000 - $50,000 plus commission.
Serve as the lead contact for renewals and transition programs to subscription services.

Renewals Specialist Full Description

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities.

HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com

Location: Fully remote

Who We Are

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators, and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students' potential and extend teachers' capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries.

What you’ll do:

The Renewals Specialist is responsible to protect the re-occurring revenue stream within the HMH organization by increasing renewal rates and boosting customer retention. Through effective collaboration with multiple Account Executives, Sales Managers & Directors, the Renewals Specialist is responsible for managing all renewal opportunities (SIS, Core & Services) in their assigned territory. The Renewals Specialist will successfully communicate to the customer on renewing and expanding the necessary licenses for student and teacher access to achieve sales and profit objectives.

Develop account strategies and territory plans to achieve assigned revenue goals while building long-lasting client relationships
Strategically plan renewal sales calls by outlining objectives and action steps. Clearly communicate to customers the benefits and features of retaining and expanding the program.
Demonstrate awareness of account history, the processes, and procedures specific to each district, and the key issues for each account.
Respond to customer requests with appropriate timeliness and concern.
Develop professional credibility and trust with the customers.
Compile data from multiple systems and translate to customer in a clear and concise manner.
Forecast and track key metrics within Salesforce.com regularly.
Transition programs to a Subscription service to safeguard program usage.
Serve as lead contact for renewals business and partner with colleagues on renewal opportunities as appropriate.
Proactively prepare cost proposals and work with internal teams to improve data accuracy.
Works independently and as part of a team to achieve results.

What you’ll need:

Degree required, if applicable – Bachelor’s Degree Preferred.
Educational/Technology Sales Experience.
Proficiency in MS Software and CRM Software.
Exp working independently and as part as a team to achieve sales goal.
Comfortable partner with field and internal colleagues to close business.
Effectively communicate with customers the major features, advantages, and benefits of all products.

Salary Range - $45 -50K + commission

Our culture & benefits: https://careers.hmhco.com/culture_benefits

Application Deadline:
The application window for this position is anticipated to close on 8/29/25. We encourage you to apply as soon as possible. The posting may be available past this date but is not guaranteed.

HMH is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify.

Original Job Description

HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com

Location: Fully remote

Who We Are

What you’ll do:

Develop account strategies and territory plans to achieve assigned revenue goals while building long-lasting client relationships
Strategically plan renewal sales calls by outlining objectives and action steps. Clearly communicate to customers the benefits and features of retaining and expanding the program.
Demonstrate awareness of account history, the processes, and procedures specific to each district, and the key issues for each account.
Respond to customer requests with appropriate timeliness and concern.
Develop professional credibility and trust with the customers.
Compile data from multiple systems and translate to customer in a clear and concise manner.
Forecast and track key metrics within Salesforce.com regularly.
Transition programs to a Subscription service to safeguard program usage.
Serve as lead contact for renewals business and partner with colleagues on renewal opportunities as appropriate.
Proactively prepare cost proposals and work with internal teams to improve data accuracy.
Works independently and as part of a team to achieve results.

What you’ll need:

Degree required, if applicable – Bachelor’s Degree Preferred.
Educational/Technology Sales Experience.
Proficiency in MS Software and CRM Software.
Exp working independently and as part as a team to achieve sales goal.
Comfortable partner with field and internal colleagues to close business.
Effectively communicate with customers the major features, advantages, and benefits of all products.

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Edtech.com's Summary

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