ResNet Director

🇺🇸 Hybrid - NC

🕑 Full-Time

💰 $100K - $125K

💻 Information Technology

🗓️ October 27th, 2025

ITIL ITSM

Edtech.com's Summary

The University of North Carolina at Chapel Hill is hiring a ResNet Director. The Director leads the design, implementation, and maintenance of the network infrastructure supporting UNC Housing, managing technical teams and projects to ensure reliable, secure, and efficient network services for thousands of users across campus.

Highlights

Manage 4 full-time employees and 50 student employees providing on-site residential support for the Housing Department.
Oversee technology support for 600 Housing employees across 50 campus buildings.
Lead complex IT projects affecting over 8,500 campus users, coordinating with internal and external groups.
Manage operational budget and provide budget forecasting for the department.
Lead procurement activities including RFPs, contracts, risk assessments, and implementation planning.
Oversee complex IT systems and custom-coded applications supporting Housing operations.
Required qualifications include experience leading technical teams, strong communication skills, project management knowledge, and supervisory experience.
Preferred qualifications include prior college/university experience, knowledge of ITSM/ITIL practices, and over 3 years of management experience.
Hiring range is $100,000 - $124,999 annually for full-time permanent employment.
This position reports jointly to Housing and ITS and offers a hybrid work arrangement option consistent with UNC policies.