UWorld
Sales Coordinator - Higher Education
CRM
Salesforce
Edtech.com's Summary
UWorld, LLC is hiring a Sales Coordinator - Higher Education. The role requires managing administrative and operational sales tasks to increase sales efficiency and enable Account Executives to focus on selling and building partnerships with colleges and universities. The coordinator also maintains CRM data, supports lead generation, and coordinates communication between sales and other departments.
Highlights
- Support sales team with document workflows, meeting coordination, and client service collaboration.
- Maintain Salesforce CRM with accurate sales data and generate sales reports for leadership.
- Track contract statuses and assist in vendor onboarding for higher education clients.
- Conduct market research and participate in lead generation campaigns targeting higher education institutions.
- Requires 2-3 years of sales support experience, preferably in EdTech or higher education.
- Proficiency with CRM software (Salesforce, HubSpot) and MS Office/Google Workspace.
- Bachelor’s degree in Business, Marketing, Communications, or related field preferred.
- Excellent written and verbal communication skills for professional interaction with academic stakeholders.
- Competitive compensation and comprehensive benefits including paid time off, holiday schedule, health insurance, and 401(k) with employer matching.
- Access to professional development, social committee activities, and on-site fitness classes.
Sales Coordinator - Higher Education Full Description
Job Title: Sales Coordinator - Higher Education
Department: Sales / Business Development
Job Type: Full-Time
Job Summary
We are seeking a highly organized and proactive Sales Coordinator to support our Higher Education sales team. In this role, you will serve as the administrative backbone of the sales department to help improve the overall sales velocity. By taking ownership of routine administrative and operational tasks, you will free up our Account Executives to focus more of their time and energy on what they do best: selling, negotiating, and building institutional partnerships with colleges and universities.
Key Responsibilities
Sales & Administrative Support:
- Assist in managing document workflows, playbooks, and SOPs.
- Coordinate internal and external meetings and events.
- Collaborate closely with sales, operations, and other teams to maintain a high level of client service and satisfaction.
Data & CRM Management:
- Maintain and update the Customer Relationship Management (CRM) system (Salesforce) with accurate contact information, sales activities, and pipeline data.
- Generate regular sales reports, pipeline updates, and territory performance metrics for sales leadership to identify bottlenecks and accelerate sales velocity.
- Track contract statuses and assist with the vendor onboarding process for new university clients to ensure a seamless handoff.
Market Research & Lead Generation:
- Assist in gathering preliminary research on prospective higher education institutions, identifying key decision-makers (e.g., Deans, Department Chairs, Provosts).
- Assist in lead generation campaigns and track the ROI of higher education marketing and sales initiatives.
- Maintain an up-to-date understanding of trends, funding cycles, and procurement processes within the higher education sector.
Qualifications & Requirements
- Education: Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred, but a combination of relevant education and work experience may be substituted.
- Experience: Proven prior experience working specifically as a Sales Coordinator is required. Minimum of 2–3 years in a sales support or coordination role. (Experience in EdTech, educational publishing, or higher education administration is a strong plus).
- Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office/Google Workspace (especially Excel/Sheets and PowerPoint/Slides).
- Communication: Excellent written and verbal communication skills, with a high level of professionalism for interacting with academic stakeholders.
- Organization: Strong organizational and time-management skills, with the ability to juggle multiple tasks and support a fast-paced, regional sales team.
Compensation and Benefits
- Competitive compensation (contingent on experience)
- Paid time off (based on sliding scale according to hire date and work hours), parental leave, bereavement, and 8 hours of volunteer time
- A generous paid holiday schedule
- Comprehensive benefits package (medical, vision, dental, life, disability and pet insurance)
- 401(k) plan for retirement with 5% employer matching (eligibility after 90 days of employment)
- Annual professional and career development opportunities available
- Social Committee that offers an inclusive environment to get to know coworkers
- Daily on-site group fitness classes
At UWorld, we believe strength is derived from the talents, ideas, and experiences of a diverse workforce. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. UWorld is proud to be an equal opportunity employer providing a drug-free workplace. If you have a disability or special need that requires accommodation, please let us know.
