Edtech.com's Summary

Securly is hiring a Sales Operations and Deal Desk Manager, EdTech. This role involves managing and developing a small team, ensuring operational excellence in Sales Operations processes, and leading the Deal Desk team. The manager will own and optimize workflows in Salesforce Lightning, DealHub, and Outreach.io, while collaborating with GTM and executive stakeholders.

Highlights

Lead and develop a high-performing sales operations team.
Manage Salesforce Lightning, DealHub, and Outreach.io processes.
Resolve complex deal structures and ensure workflow compliance.
Provide accurate Sales reporting and forecasting with Salesforce.
Develop 90-day improvement roadmaps and optimize sales operations.
5+ years of experience in Sales Operations and Deal Desk, plus SaaS background preferred.
Expertise in Salesforce Lightning and similar deal desk tools.
Base salary up to $155,000 with additional value creation bonuses.

Sales Operations and Deal Desk Manager, EdTech(remote) Full Description

Sales Operations & Deal Desk Manager

About Securly

Securly is the market leader in AI-driven student safety and wellness solutions for K12 schools. Our award-winning A.I. and EdTech tools safeguard over 20 million students across 20,000 schools worldwide. Recognized as an EdTech Product of the Year and a Top Place to Work, we’re driven by our mission to create safer, more encouraging educational environments.

The Role

Perform our Sales Operations and lead a Deal Desk team while spearheading operational excellence across the revenue organization. You’ll own Salesforce Lightning, DealHub, and Outreach.io workflows in a high-growth SaaS environment and collaborate directly with GTM and executive stakeholders. Location: Remote (U.S.) Reports to: Director of Revenue Operations

What You’ll Do

Team Management

Manage and develop a small team of deal desk professionals
Ensure seamless operations during seasonal peaks
Build a collaborative, high-performing team culture

Deal Desk Excellence

Streamline deal approvals and reduce cycle times
Resolve complex deal structure and pricing questions
Ensure compliance across cross-functional workflows (Legal, Sales, Finance)

Sales Reporting & Forecasting

Maintain accurate, real-time forecasting in Salesforce
Create dashboards and KPI reports for the executive team
Lead weekly “Close the Week” reporting with Sales management

Process Optimization

Develop 90-day improvement roadmaps
Identify automation and efficiency opportunities
Lead cross-functional initiatives to improve sales operations at scale

What You Need

Experience

5+ years of Sales Operations and Deal Desk experience
2+ years managing or leading teams
SaaS or high-growth tech background preferred
Proven success scaling and improving sales operations functions

Technical Skills

Deep expertise in Salesforce Lightning (admin certification a plus)
Experience with DealHub, CPQ, or similar deal desk tools
Well-developed skills in pipeline health, forecasting, and reporting
Proficiency with platforms like Outreach.io or Salesloft

Core Competencies

Influential communicator with executive presence
Strategic thinker with proficient execution
Analytical and data-driven decision maker
Process improvement and change management mindset
Comfortable managing through ambiguity and evolving priorities

Success Metrics

30 Days: Assess workflows, build stakeholder relationships, and identify top 3 improvement areas
90 Days: Implement process improvements, set team goals, and improve forecast accuracy
1 Year: Reduce deal cycle times, navigate peak periods smoothly, and build scalable processes

What We Offer

Compensation

Up to $155,000 base salary
Employee Value Creation Bonuses (note: no commission or formal performance bonus)

Benefits

Comprehensive health, dental, and vision insurance
401(k) with company match
12 weeks of fully paid parental leave
Unlimited PTO + 13 paid holidays + 1-week winter break
$1,000 annual professional development stipend

Culture & Impact

Make a real difference — we’ve helped save over 2,300 student lives
Join a remote-first culture built on trust, flexibility, and impact
Collaborate directly with Sales, Legal, Finance, and executive managers/leaders
Contribute to the #1 brand in K12 student safety & wellness

Equal Employment Opportunity (EEO) Statement

Securly does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor. #LI-REMOTE #LI-DO1

Original Job Description

Sales Operations & Deal Desk Manager

About Securly

The Role

What You’ll Do

Team Management

Manage and develop a small team of deal desk professionals
Ensure seamless operations during seasonal peaks
Build a collaborative, high-performing team culture

Deal Desk Excellence

Streamline deal approvals and reduce cycle times
Resolve complex deal structure and pricing questions
Ensure compliance across cross-functional workflows (Legal, Sales, Finance)

Sales Reporting & Forecasting

Maintain accurate, real-time forecasting in Salesforce
Create dashboards and KPI reports for the executive team
Lead weekly “Close the Week” reporting with Sales management

Process Optimization

Develop 90-day improvement roadmaps
Identify automation and efficiency opportunities
Lead cross-functional initiatives to improve sales operations at scale

What You Need

Experience

5+ years of Sales Operations and Deal Desk experience
2+ years managing or leading teams
SaaS or high-growth tech background preferred
Proven success scaling and improving sales operations functions

Technical Skills

Deep expertise in Salesforce Lightning (admin certification a plus)
Experience with DealHub, CPQ, or similar deal desk tools
Well-developed skills in pipeline health, forecasting, and reporting
Proficiency with platforms like Outreach.io or Salesloft

Core Competencies

Influential communicator with executive presence
Strategic thinker with proficient execution
Analytical and data-driven decision maker
Process improvement and change management mindset
Comfortable managing through ambiguity and evolving priorities

Success Metrics

30 Days: Assess workflows, build stakeholder relationships, and identify top 3 improvement areas
90 Days: Implement process improvements, set team goals, and improve forecast accuracy
1 Year: Reduce deal cycle times, navigate peak periods smoothly, and build scalable processes

What We Offer

Compensation

Up to $155,000 base salary
Employee Value Creation Bonuses (note: no commission or formal performance bonus)

Benefits

Comprehensive health, dental, and vision insurance
401(k) with company match
12 weeks of fully paid parental leave
Unlimited PTO + 13 paid holidays + 1-week winter break
$1,000 annual professional development stipend

Culture & Impact

Make a real difference — we’ve helped save over 2,300 student lives
Join a remote-first culture built on trust, flexibility, and impact
Collaborate directly with Sales, Legal, Finance, and executive managers/leaders
Contribute to the #1 brand in K12 student safety & wellness

Equal Employment Opportunity (EEO) Statement

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Sales Operations and Deal Desk Manager, EdTech(remote)

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