Edtech.com's Summary

College of Charleston is hiring a Senior Applications Administrator to serve as technical subject matter expert and provide operational support for a portfolio of enterprise applications and business administrative systems. The administrator manages application configuration, integrations, lifecycle management, installations, upgrades, and troubleshooting across on-premises, hybrid, and vendor-managed SaaS environments. The role partners with functional stakeholders, IT teams, and vendors to align technical solutions with institutional needs and builds documentation to support system availability and knowledge transfer.

Highlights

Serve as technical subject matter expert for a portfolio of enterprise applications and administrative systems.
Administer applications across on-premises, hybrid, and vendor-managed SaaS environments.
Manage application configuration, integrations, lifecycle management, installations, and upgrades.
Perform root-cause analysis and troubleshoot complex technical issues.
Partner with functional stakeholders, IT teams, and vendors to align solutions with institutional needs.
Build and maintain technical and operational documentation to support knowledge transfer.
Use working knowledge of Windows, Linux/UNIX, SQL, and scripting tools such as PowerShell or Bash.
Apply knowledge of APIs, web services, middleware, and ETL/ELT integration processes.
Hold a bachelor's degree plus progressively responsible experience administering enterprise software.
Salary range of $67,728-$80,105, plus health, dental, vision, life insurance, and retirement benefits; role includes flexible hours with occasional nights, weekends, and 24/7 on-call availability.

Senior Applications Administrator Full Description

Senior Applications Administrator

Please see Special Instructions for more details.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu .

Posting Details

Internal Title Senior Applications Administrator

Position Type Classified

Faculty / Non-Faculty / Administration Non-Faculty

Pay Band TEC06

Level

Department Enterprise Systems

Job Purpose The Senior Applications Administrator serves as a technical subject matter expert and provides technical ownership and operational support for a portfolio of critical enterprise applications and business administrative systems supporting faculty, staff, prospects, students, and alumni. The position administers and supports applications across on-premises, hybrid, and vendor-managed SaaS environments and is responsible for application configuration, integrations, lifecycle management, installations, upgrades, and technical troubleshooting. The Senior Applications Administrator partners with functional stakeholders, IT teams, and vendors to align technical solutions with business and institutional needs, improve application reliability and efficiency, and support the modernization of the Collegeâs application ecosystem. Builds and maintains comprehensive technical and operational documentation to promote system availability, knowledge transfer, and effective cross-coverage within IT.

The Senior Applications Administrator partners with functional stakeholders, IT teams, and vendors to align technical solutions with business and institutional needs, improve application reliability and efficiency, and support the modernization of the Collegeâs application ecosystem. Builds and maintains comprehensive technical and operational documentation to promote system availability, knowledge transfer, and effective cross-coverage within IT.

Minimum Requirements A bachelorâs degree and progressively responsible experience in the administration, integration, and lifecycle management of enterprise software applications in a complex enterprise environment is required. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities Demonstrated experience serving as a technical subject matter expert in configuring, supporting, maintaining, integrating, and managing the lifecycle of complex enterprise software applications, preferably within higher education or a similarly complex multi-stakeholder environment. Strong working knowledge of enterprise application architecture, systems design, application lifecycle management, and modern on-premises, hybrid, and SaaS environments. Working knowledge of Windows and Linux/ UNIX environments, relational databases and SQL , automation and scripting tools such as PowerShell or Bash, and fundamental programming concepts. Knowledge of enterprise application integration concepts and technologies, including APIs, web services, middleware, data transformation, and ETL / ELT processes. Must possess strong analytical, diagnostic, and troubleshooting skills, including the ability to perform root-cause analysis and clearly document and communicate complex technical issues, solutions, and procedures. Excellent written and verbal communication skills, with demonstrated ability to translate business requirements into technical solutions and effectively collaborate with technical teams, functional stakeholders, institutional leadership, and vendors. Knowledge of project management and IT service management practices, including incident, problem, change, knowledge, and request management. Demonstrated ability to organize, prioritize, and successfully manage multiple concurrent initiatives and operational responsibilities. Knowledge of application and system monitoring concepts, including service health, logging, performance monitoring, alerting, and security vulnerability management. Working knowledge of enterprise application security principles, including role-based access control, least privilege, authentication and authorization, data privacy, and secure application administration practices. Knowledge of enterprise backup, recovery, data retention, and business continuity concepts preferred. Experience with enterprise IT service management and work-tracking platforms, such as ServiceNow, preferred.

Must possess strong analytical, diagnostic, and troubleshooting skills, including the ability to perform root-cause analysis and clearly document and communicate complex technical issues, solutions, and procedures. Excellent written and verbal communication skills, with demonstrated ability to translate business requirements into technical solutions and effectively collaborate with technical teams, functional stakeholders, institutional leadership, and vendors. Knowledge of project management and IT service management practices, including incident, problem, change, knowledge, and request management. Demonstrated ability to organize, prioritize, and successfully manage multiple concurrent initiatives and operational responsibilities.

Knowledge of application and system monitoring concepts, including service health, logging, performance monitoring, alerting, and security vulnerability management. Working knowledge of enterprise application security principles, including role-based access control, least privilege, authentication and authorization, data privacy, and secure application administration practices. Knowledge of enterprise backup, recovery, data retention, and business continuity concepts preferred. Experience with enterprise IT service management and work-tracking platforms, such as ServiceNow, preferred.

Additional Comments Regarding Position Employee must be willing to work flexible hours including occasional nights, weekends and holidays and be on call 24 hours/day, 7 days/ week. Must be able to travel periodically for professional development. This position is NOT remote and is based in Charleston, SC. The employee will be expected to work on campus, full-time.

This position is NOT remote and is based in Charleston, SC. The employee will be expected to work on campus, full-time.

Special Instructions to Applicants Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. *Salary is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online https://jobs.cofc.edu .

Salary *$67,728 - $80,105

Posting Date 09/22/2026

Closing Date 10/06/2026

Benefits Insurance: Health/Dental/Vision Life Insurance Paid Leave: Sick/Annual/Parental Retirement Long Term Disability Paid Holidays Free CARTA Bus Service Employee Tuition Assistance Program ( ETAP ) Employee Assistance Program ( EAP ) Full Benefits Package â Click Here

Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package â Click Here

Open Until Filled No

Posting Number 2026152

EEO Statement The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu .

Quicklink for Posting https://jobs.cofc.edu/postings/18550

Job Duties

Activity Serves as technical subject matter expert and provides technical ownership and operational support for a diverse portfolio of enterprise software applications, ranging from high-touch legacy systems to vendor-managed SaaS platforms. Administers and configures assigned applications to support reliable, secure, and effective operations. Coordinates with functional leads, business stakeholders, vendors, and internal IT teams to diagnose and resolve complex application, integration, and business process issues, including root-cause analysis of recurring problems. Partners with functional administrators to enable appropriate self-service capabilities, establish security and access-control guardrails, and identify opportunities to automate and improve business processes. Implements, monitors, maintains, and troubleshoots application integrations, including APIs, middleware, and ETL / ELT pipelines. Manages and documents operational work through the Collegeâs IT service management system and develops and maintains technical and knowledge base documentation to support troubleshooting, cross-training, knowledge transfer, and end-user support.

Essential or Marginal Essential

Percent of Time 50

Activity Leads or serves as a technical lead on medium-to-large application implementations, modernization initiatives, and other technical projects. Partners with functional leads and business stakeholders to understand requirements, evaluate technical solutions, and translate business needs into effective application solutions. Collaborates with third-party software vendors and internal IT teams throughout implementations, upgrades, and other project activities. Provides technical consultation to business stakeholders and departmental leadership and communicates project status, risks, dependencies, and technical considerations. Coordinates technical testing, implementation, and transition to operational support. Executes project responsibilities in alignment with institutional governance, change management requirements, security standards, and established project management practices.

Percent of Time 20

Activity Develops and executes proactive monitoring, performance management, and optimization practices for a diverse portfolio of applications across on-premises, hybrid, and cloud environments. Monitors and analyzes application health, availability, logs, performance indicators, integrations, and data flows to identify potential issues, performance degradation, and opportunities for improvement. Collaborates with application administrators, security teams, infrastructure teams, and vendor experts to troubleshoot systemic issues, optimize application performance, and improve service reliability. Stays current on emerging technologies, vendor roadmaps, and application capabilities; evaluates new features and technical solutions; and provides recommendations that improve the reliability, efficiency, maintainability, and user experience of the Collegeâs enterprise application ecosystem.

Percent of Time 15

Activity Manages application lifecycle activities across on-premises, hybrid, and vendor-managed SaaS platforms, including routine patching, application and platform updates, API version changes, upgrades, and major releases. Coordinates release planning, technical testing, validation, and deployment activities with functional owners, vendors, and internal IT teams prior to production implementation. Evaluates application architecture, configurations, dependencies, and integration touchpoints to identify optimization opportunities, address compatibility and supportability concerns, and reduce technical debt. Maintains awareness of vendor release schedules, product lifecycle changes, deprecations, and end-of-support timelines to proactively plan upgrades and minimize operational risk.

Percent of Time 10

Activity Validates and maintains backup, recovery, and data retention procedures for supported applications and integrations in accordance with institutional disaster recovery and business continuity standards. Participates in recovery testing and documents recovery procedures to support application resilience and continuity of operations. Collaborates with security, infrastructure, functional stakeholders, and other IT teams to identify and address application security, access, recovery, and compliance concerns. Develops and maintains technical standard operating procedures and contributes to the development and improvement of IT standards and procedures.

Percent of Time 5

Let me find your next job.

Thanks - you're signed up.

Senior Applications Administrator

Edtech.com's Summary

Senior Applications Administrator Full Description

Director of Software Applications and Support

Computing Support Specialist

System Integration Engineer - Rivier University, Nashua, NH

AI Governance Lead

Senior Integration Programmer