Senior Assistant Director of Loans

🇺🇸 Hybrid - Charlotte, NC

🕑 Full-Time

💰 $57K - $65K

💻 Financial Aid

🗓️ November 26th, 2025

Edtech.com's Summary

UNC Charlotte is hiring a Senior Assistant Director of Loans. This role involves managing a team that administers all federal, private, and institutional loan programs, ensuring compliance with regulations, overseeing loan reconciliations, conducting audits, and providing staff training. The position also supports outreach efforts and delivers high-quality customer service to university stakeholders and the community.

Highlights

Manage a team of 3 direct reports administering federal, private, and institutional loan programs.
Monitor compliance with federal, state, and institutional regulations and policies.
Oversee monthly reconciliations for federal and private loan programs and resolve discrepancies.
Ensure timely origination, disbursement, and delivery of loan funds.
Conduct internal audits and quality reviews of loan processing.
Develop and deliver ongoing training for staff on policies, regulations, and best practices.
Serve as primary resource for loan-related questions and maintain consistent communication.
Collaborate with financial aid and compliance units to integrate loan processes.
Bachelor's degree with three years of financial aid experience, including supervised staff and use of automated systems required.
Preferred experience with Ellucian Banner and ELM Resources, strong knowledge of federal student loan regulations, and supervisory experience.
Salary range: $57,452 - $64,500 annually.