Missouri State University
Senior Centralized User Support Specialist
🇺🇸 Springfield, MO
🕑 Full-Time
💰 $59K
💻 Information Technology
🗓️ December 15th, 2025
Edtech.com's Summary
- Assist IT Support Administrator and Coordinator in IT service delivery and support.
- Lead technical projects such as server maintenance, asset management, and system testing.
- Provide deskside support or multi-channel help desk support (phone, email, chat, in-person).
- Supervise and train Graduate Assistants and student employees.
- Offer leadership and development training to full-time and part-time staff.
- Require experience with computer hardware/software support, help desk/customer service, and technical documentation.
- Demonstrate project management skills and knowledge of network topologies and file server administration.
- Hold a bachelor’s degree or equivalent combination of education and experience; computer-related degree preferred.
- Salary is $58,676 annually.
- Work includes lifting equipment, occasional evening/weekend hours, and professional development travel.
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