Arizona State University
Senior Coordinator
🇺🇸
Phoenix, AZ
🕑
Full-Time
💰
$50K - $55K
💻
Other
🗓️
March 9th, 2026
K-12
Edtech.com's Summary
Arizona State University is hiring a Senior Coordinator. The role involves direct engagement with students, faculty, staff, families, and community members to develop and implement supportive action plans that address circumstances affecting students' academic success. The Senior Coordinator manages a caseload, collaborates with student services and academic partners, and supports retention efforts under the Dean of Students Office at the West Campus.
Highlights
- Manage caseload supporting ASU students, both immersion and online.
- Develop and coordinate supportive action plans with students, families, staff, faculty, and partners to connect students with appropriate resources.
- Serve as liaison for academic and university partners at the West Valley campus.
- Provide training and consultation to faculty, staff, and students on student-related issues.
- Represent the Dean of Students Office in university committees and working groups.
- Handle highly sensitive and confidential information.
- Use organizational, decision-making, and communication skills to problem-solve complex student situations independently within a case management support team.
- Required qualifications: Bachelor’s degree and five years of related experience or equivalent.
- Desired qualifications include experience with Title IX, VAWA requirements, crisis response, student conduct, and knowledge of educational and medical privacy guidelines.
- Compensation range: $50,000-$55,000 annually, depending on experience.
Senior Coordinator Full Description
Job Profile:Outreach Analyst 2
Job Family:Outreach Programs
Time Type:Full time
Max Pay - Depends on experience:$55,000.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Description:
Rate of Pay: $50,000-$55,000 Annual; DOE
Job Description:
Under the leadership of the Dean of Students Office- West Campus, the Advocacy Coordinator Senior provides direct engagement with students, faculty, staff, families, and other community members to develop a supportive action plan for students who are experiencing circumstances that are or may interfere with academic success. The Advocacy Coordinator Senior manages a caseload of students in collaboration with student services and academic partners, with the end goal of creating a success plan by connecting students with appropriate services and resources. This position reports directly to the Director for Student Advocacy and Assistance.
What's in it for you:
Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore options)
- Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
- Low-cost health, dental, vision, and life insurance benefits.
- Retirement program designed to promote long-term savings and provide income upon retirement.
- Paid time for volunteer and professional development.
- 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
- Wellness program for preventative health education and screenings.
- Disability and leave program for income protection.
- Employee assistance for free and confidential behavioral health services.
- ASU Discounts to sports/events along with discounts with ASU partnerships.
- Currently hiring for the following shift: Monday - Friday 8:00am - 5:00pm
Essential Duties:
- Serve as SAA liaison for academic and university partners at the West Valley campus.
- Manage a caseload supporting ASU students, both immersion and online.
- Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with students and families from diverse backgrounds.
- Coordinate action plans with students, families, staff, faculty, and other necessary partners to aid with service referrals.
- Assist in providing training to faculty, staff, and students.
- Work independently within a case management support team.
- Problem solves complex situations; creates and implements action plans to support student needs.
- Provide consultation to students, faculty, and staff regarding student-related issues.
- Represent the Dean of Students Office in university committees, working groups, and task forces.
- Support retention efforts.
- Manage highly sensitive and/or confidential information.
- Assist with and attend campus initiatives, signature events, and programs.
- Support the overall success of Educational Outreach and Student Services by performing other duties as assigned and serving on university committees and workgroups.
Minimum Qualifications:
Bachelor's degree in a field appropriate to the area of assignment AND five (5) years of related experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved.
Desired Qualifications:
- Evidence of current or in pursuit of a master's degree in a related field.
- Three to five years' experience in higher education or a closely related setting with demonstrated knowledge of crisis response, student conduct, student affairs administration, and case management support teams.
- Experience working with Title IX and VAWA requirements.
- Experience working with victims impacted by sexual, domestic, and/or interpersonal violence and/or harassment.
- Experience assisting others in navigating complex systems.
- Demonstrated knowledge of educational and medical privacy guidelines.
- Experience in communicating difficult/sensitive information with relevant parties.
- Experience in using organizational skills.
- Evidence of effective communication skills, both oral and written.
- Experience in using decision-making skills.
Working Environment:
- Sit or stand for prolonged periods of time
- Work collaboratively across various departments within the University, as well as with diverse populations and groups
- Use computers effectively - including inputting, reviewing, and retrieving information, extended periods of viewing the screen, and using the mouse and keyboard
- Use critical thinking to make decisions and/or analyze data
- Communicate effectively both orally and in writing
- Walk throughout campus for meetings or events, regardless of the weather
- Work collaboratively to achieve objectives
- Climb stairs in locations with no elevator, such as the mezzanine level of the MU, or Irish Hall
- Ability to lift 35 lbs.
Department Statement:
Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students, ranging from outreach efforts with K-12 schools, orientation programs for new freshmen, bridge programs to assist the transition to a university environment, and a wide variety of services, programs, and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, and Student Government, Student Media, Career Services, Access ASU and others.
Driving Requirement:Driving is not required for this position.
Location:Off-Campus: Phoenix
Funding:No Federal Funding
Instructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
Please use the link below to log in using single sign-on.
https://www.myworkday.com/asu/d/inst/1$9925/9925$19043.htmld
To be considered, your application must include all of the following attachments:
- Cover letter
- Resume or CV
Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
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