Edtech.com's Summary

Blackbaud is hiring a Senior Financial Analyst to manage contractual subscription revenues and support customer success operations with a focus on renewals and retention. The role involves analyzing month-end revenue results, forecasting, reporting, and providing actionable financial insights to improve revenue performance and customer outcomes.

Highlights

Own the contractual revenue base and lead month-end revenue variance analysis.
Analyze recurring product-level revenue changes and emerging trends.
Participate in quarterly revenue forecasts; update driver models and coordinate bad debt estimates using Hyperion Essbase.
Support billings, collections, and cash flow processes with SaaS data metrics.
Assist with ad hoc analysis and provide financial support for Customer Success Operations leadership.
Prepare monthly reporting on recurring revenues, retention, renewal rates, and supplier price increases.
Develop presentation materials for Quarterly Vertical Performance Reviews.
Manage updates to Customer Retention Cost and Customer Success capacity models.
Automate recurring reporting through Qlik dashboard visualizations.
Required skills include strong Microsoft Excel and PowerPoint; experience with Qlik, Hyperion, Salesforce, and Workday is a plus.
Minimum 5 years of finance-related experience including financial modeling, data analysis, and management reporting.
Starting base pay ranges from $77,700 to $104,500 depending on qualifications.
Benefits include medical, dental, vision insurance; 401(k) with employer match; flexible PTO; parental leave; volunteer for vacation; tuition reimbursement; and remote-first work culture.

Senior Financial Analyst Full Description

Senior Financial Analyst

Remote, United States of America
Finance and Operations
Remote: Yes

The Senior Financial Analyst will play a pivotal role in providing key business insights and decision support as it relates to Contractual Subscription Revenues. The Senior Financial Analyst will also be a key partner to the Customer Success Operations team and will broadly support customer Renewals and Retention with goal of improving contractual revenue performance.

What you'll do:

Consolidated ownership of contractual revenue base.
Takes lead on analyzing and explaining month-end revenue results including variances against Budget and Forecast. Determines primary drivers for variances within recurring software Subscriptions, as well as within other transactional product areas.
Analyzes recurring product-level revenue changes, identifying cause of change and emerging trends.
Participates in quarterly revenue forecasts and is responsible for updating revenue driver models as well as coordinating on bad debt estimates. Loads forecast updates into Hyperion Essbase and validating revenue output against expectations. Helps bridge and explain revenue forecast changes for contractual recurring components.
Supports Billings, Collections and Cash Flow processes with key SaaS data metrics.
Assists business with a variety of ad hoc analysis and data requests related to the Contractual Recurring revenue base.
Finance lead supporting Customer Success Operations leadership.
Responsible for month-end reporting and analysis for recurring Customer Success business reviews including metrics around Recurring Revenues, Customer Retention, Renewal Rates and Supplier Price Increases.
Provides financial support and helps develop presentation materials for Quarterly Vertical Performance Reviews.
Manages periodic updates to Customer Retention Cost model as well as Customer Success capacity and assignment model.
Provides Customer Success leadership with actionable insights to drive improved customer support model and customer renewal outcomes.
Finds opportunities to automate recurring reporting into Qlik dashboard visualizations.

What you'll bring:

5+ years of proven Finance-related experience in a fast-paced and challenging environment.
Experience building financial models, performing data analysis and developing management reporting.
Ability to assess financial performance and provide actionable recommendations to leadership.
Capable of managing multiple projects and priorities.
Strong personal and interactive skills with all levels of management.
Strong Microsoft Excel and PowerPoint skills.
Experience with Qlik, Hyperion, Salesforce and Workday is a plus.

#LI-REMOTE

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $77,700.00 to $104,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

Medical, dental, and vision insurance
Remote-first workforce
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Volunteer for vacation
Opportunities to connect to build community and belonging
Pet insurance, legal and identity protection
Tuition reimbursement program

Original Job Description

Senior Financial Analyst

Remote, United States of America
Finance and Operations
Remote: Yes

What you'll do:

Consolidated ownership of contractual revenue base.
Takes lead on analyzing and explaining month-end revenue results including variances against Budget and Forecast. Determines primary drivers for variances within recurring software Subscriptions, as well as within other transactional product areas.
Analyzes recurring product-level revenue changes, identifying cause of change and emerging trends.
Participates in quarterly revenue forecasts and is responsible for updating revenue driver models as well as coordinating on bad debt estimates. Loads forecast updates into Hyperion Essbase and validating revenue output against expectations. Helps bridge and explain revenue forecast changes for contractual recurring components.
Supports Billings, Collections and Cash Flow processes with key SaaS data metrics.
Assists business with a variety of ad hoc analysis and data requests related to the Contractual Recurring revenue base.
Finance lead supporting Customer Success Operations leadership.
Responsible for month-end reporting and analysis for recurring Customer Success business reviews including metrics around Recurring Revenues, Customer Retention, Renewal Rates and Supplier Price Increases.
Provides financial support and helps develop presentation materials for Quarterly Vertical Performance Reviews.
Manages periodic updates to Customer Retention Cost model as well as Customer Success capacity and assignment model.
Provides Customer Success leadership with actionable insights to drive improved customer support model and customer renewal outcomes.
Finds opportunities to automate recurring reporting into Qlik dashboard visualizations.

What you'll bring:

5+ years of proven Finance-related experience in a fast-paced and challenging environment.
Experience building financial models, performing data analysis and developing management reporting.
Ability to assess financial performance and provide actionable recommendations to leadership.
Capable of managing multiple projects and priorities.
Strong personal and interactive skills with all levels of management.
Strong Microsoft Excel and PowerPoint skills.
Experience with Qlik, Hyperion, Salesforce and Workday is a plus.

#LI-REMOTE

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Benefits Include:

Medical, dental, and vision insurance
Remote-first workforce
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Volunteer for vacation
Opportunities to connect to build community and belonging
Pet insurance, legal and identity protection
Tuition reimbursement program

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