Edtech.com's Summary

Cornerstone OnDemand is hiring a Senior HCM Integration Consultant | Night Shift - US EST to manage a portfolio of enterprise customer integration and transformation programmes as part of the Global Services team. This is an office-based role in Hyderabad, India, aligned to US EST hours.

Highlights

Lead technical delivery of complex integration and transformation programmes for enterprise customers
Create detailed requirements documents and technical specifications for integration solutions
Serve as the customer’s integration subject matter expert and own escalations
Requires 8+ years in the HCM space with 5+ years of technical consulting or project management experience
Hands-on experience with enterprise-scale migration programmes, data migrations, and API/webservices, XML, SQL Server integrations
Office-based role in Hyderabad, India, working a night shift aligned to US EST

Senior HCM Integration Consultant | Night Shift - US EST Full Description

Senior HCM Integration Consultant | Hybrid | Hyderabad

In this role, you are part of a Global Services team. You will manage a portfolio of enterprise customer projects and programmes, helping customers integrate, implement, adopt, and realise measurable value from our solutions. This role requires a strong technical foundation, combined with business acumen, market awareness, AI-enabled thinking, and a clear focus on outcome-based delivery, customer satisfaction, time to value, and revenue impact.

You may be dedicated to strategic customers, overseeing the delivery of complex internal or partner-led integrations and transformation initiatives. You will provide technology design advice, strategic guidance, integration consistency, and value-focused consulting while working closely with Customer, Product, Implementation, Support, Sales, and Partner teams.

You are comfortable working in a fast-paced, agile, and commercially aware environment, managing multiple customers and priorities concurrently.

In this role you will

Assess customer requirements, business objectives, adoption goals, and technical constraints to propose scalable solutions in collaboration with Sales, Account Management, Product, Customer Success, and Services teams
Lead or oversee technical delivery across complex customer programmes while keeping focus on business outcomes, delivery quality, customer satisfaction, time to value, and measurable impact
Manage and own a mix of projects and programmes concurrently, prioritizing based on customer value, risk, revenue impact, and strategic importance
Create thorough & detailed requirements documents and technical specifications for integration solutions, for customer approval and engineering development
Identify opportunities to use AI, automation, analytics, reusable assets, and delivery accelerators to improve productivity, consistency, quality, and customer outcomes
Understand customers’ technical architecture and become an expert in their existing integrations to make meaningful recommendations
Participate in meetings with customer leadership, reviewing integration statuses and driving thought leadership
Provide integration subject matter expertise to the customer for specific questions or overall guidance and consulting
Serve as the Support team’s point of contact for integration issues to speed resolution time
Own/oversee all escalations for your customers
Act as a bridge to Product Management for technical enhancement request discussions & prioritization
Work closely with offshore engineering teams, providing requirements in the development of integration solutions
Manage and expand relationships across customer organisations to expand the relationship footprint
Coach junior members of the team as well as other teams within the business
Write detailed knowledge management articles to support new functionality and capability
Maintain product and technical certifications

You’ve got what it takes if you have...

8+ years relevant experience in the HCM space, with more than 5 years of technical consulting / project management experience working with enterprise customers (less experience considered if previous Cornerstone integration knowledge)
Experience working in, or closely with, a product-based SaaS company Services function
Strong technical background integrating Enterprise applications, SaaS, or other complex services
Strong AI awareness and mindset, including identifying practical AI, automation, analytics, and knowledge-management use cases
Experience with software integrations and data migrations, preferably with Cornerstone products, as a consultant or project lead
Hands-on experience leading or supporting enterprise-scale migration programmes, including platform migrations, data migration, integration migration, and customer environment readiness
Strong understanding of migration strategy, planning, discovery, data assessment, mapping, validation, cutover, hypercare, and post-migration stabilisation
Proven experience defining, designing, delivering and configuring software interfaces between multiple systems (EDI)
Proven experience in Business User Data (T&A / HCM / LMS), with ability to critically evaluate and analyse data
Experience delivering strategic guidance in line with product release maps and driving customer system improvements
Experience successfully managing customer escalations and supporting Partner (Supplier) Integrations with Cornerstone
Experience in process design, research and competitive analysis, package implementation, and interactive design
Exceptionally strong leadership, interpersonal and communication skills
Working knowledge of API/webservices, XML, SQL Server, data migrations and integrations
Thorough understanding of the project life cycle process

Location: Hyderabad, India (Office Based) | Employment type: Full-Time

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Senior HCM Integration Consultant | Night Shift - US EST

Edtech.com's Summary

Senior HCM Integration Consultant | Night Shift - US EST Full Description

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