MathWorks
Senior Hosting Reliability Engineer - Data Protection
🇺🇸 Natick, MA
🕑 Full-Time
💰 TBD
💻 Information Technology
🗓️ July 31st, 2025
Edtech.com's Summary
- Design, deploy, maintain, and support data backup and recovery solutions for various infrastructure types.
- Lead incident response for data loss or recovery events to minimize impact and ensure swift restoration.
- Automate backup and recovery processes to improve reliability and streamline operations.
- Manage backup infrastructure lifecycle from provisioning to decommissioning with secure data handling.
- Bachelor's degree with 6 years professional experience or equivalent advanced degree/experience required.
- Expertise with Veeam Backup & Replication or similar enterprise backup solutions.
- Proficiency in Windows OS administration and scripting languages like PowerShell, Python, or Bash.
- Experience with cloud platforms (AWS, Azure, GCP) and infrastructure as code tools (Terraform, CloudFormation).
- Knowledge of container technologies (Docker, Kubernetes) and their backup/recovery challenges.
- Strong communication skills and experience in incident/problem management processes.
Senior Hosting Reliability Engineer - Data Protection Full Description
Senior Hosting Reliability Engineer - Data Protection
- Location: US-MA-Natick
- Department: Information Technology
Job Summary
- Design, deploy, maintain, and support data backup and recovery solutions across physical, virtual, and cloud-based infrastructure.
- Demonstrated experience with business continuity planning and disaster recovery
- Adept at partnering with business teams to identify business continuity and resilience requirements and craft solutions that fully support them
- Automate operational tasks to streamline and enhance the reliability of backup and recovery processes.
- Monitor, manage, and optimize the run state of backup infrastructure, ensuring high availability and rapid recovery.
- Lead and coordinate incident response for data loss or recovery events, minimizing impact and ensuring swift restoration of services.
- Support the full lifecycle of infrastructure—from provisioning to decommissioning—ensuring secure and compliant data handling.
- Contribute to continuous improvement of backup and recovery procedures, leveraging analytics to identify trends and recommend enhancements.
- Document and share knowledge related to backup and recovery best practices, supporting team learning and process excellence.
- Participate in on-call rotation to support production infrastructure and applications.
Minimum Qualifications
- A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.
Additional Qualifications
- Proven experience in infrastructure operations, with a focus on data backup, recovery, and storage management.
- Strong knowledge of incident and problem management processes.
- Experience with Windows operating systems administration.
- Familiarity with automation/scripting (e.g., PowerShell, Python, Bash).
- Excellent communication and documentation skills.
- Hands-on experience with Veeam Backup & Replication or similar enterprise backup solutions
- Experience with public cloud platforms (AWS, Azure, GCP) and cloud-based backup strategies.
- Familiarity with infrastructure as code (Terraform, CloudFormation) and configuration management tools (Ansible, Puppet, Chef).
- Knowledge of container technologies (Docker, Kubernetes) and their backup/recovery considerations.
- Experience with database administration and recovery (SQL, NoSQL).
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