Edtech.com's Summary

State Employees' Credit Union (SECU) is hiring a Senior Learning System Administrator. The role involves managing and maintaining learning management systems, overseeing system governance and integrations, conducting needs assessments, and supporting the Learning & Development department with system enhancements and documentation. The position also requires collaboration with IT and other teams to ensure seamless system operations.

Highlights

Manage, implement, and maintain LMS and training platforms, including testing upgrades and patches.
Develop and oversee LMS governance and process documentation.
Conduct needs assessments and develop business requirements and implementation plans.
Manage integration of new learning technologies and monitor data flow.
Create and maintain user guides; coach team members on best practices.
Collaborate with system vendors and internal departments to enhance system functionality.
Required: Bachelor's degree in related field, 5+ years LMS management experience, Learning Specialist Certification for Cornerstone.
Proficiency in Excel or data analysis tools and project management skills.
Preferred knowledge includes web design languages (HTML, CSS, JavaScript) and instructional design evaluation.
Hybrid work environment with on-site presence 2 days per week.

Senior Learning System Administrator Full Description

Senior Learning System Administrator

Operations - Raleigh - Creedmoor Rd

Full time

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview:

Learning Systems is responsible for the governance and configuration of learning systems used by Learning & Development (L&D) to include Learning Management Systems (LMS), content libraries, and content providers. Learning System Administrators set and maintain learning system configurations and integrations, test solutions, set system governance, and extract system data.

The team maintains close relationships with SECU’s IT and other teams to ensure seamless integration of learning systems with organizational systems and practices, as well as support Learning Administrators with system questions and enhancements.

Essential Responsibilities:

(30%) Manage, implement and maintain learning management systems (LMS) and other training platforms, overseeing the testing of all upgrades, patches, and releases for all systems and software used by the department.
(20%) Develop and oversee system and process governance for the LMS. Test all upgrades, patches, releases for all systems and software used by L&D.
(15%) Conduct needs assessments, develop business requirements, implementation plans, and documentation of all system changes and deployments, and for solutions of L&D systems, programs, and optimization of internal processes and procedures.
(15%) Oversee the implementation and integration of new learning technologies and software. Manage integrations with other systems and monitor information entering and/or leaving all learning systems.
(10%) Develop and maintain system user guides and documentation for L&D internal best practices. Coach and support department team members and learning administrators on best practices.
(10%) Work with system vendor resources and other SECU departments to maintain and elevate system functionality.

Required Education & Experience (Knowledge, Skills, & Abilities):

Minimum Education: Bachelor's Degree in applicable fields of study such as Educational Technology, Instructional Design, Computer Science; Data Analytics, Statistics.
Learning Specialist Certification for Cornerstone.
Minimum direct years of experience 5+ years
Expert level Learning Administration management experience with advanced permissions in an enterprise Learning Management System (LMS).
Proficiency with Excel or other data analysis tools for data comparisons, functions, data management.
Project management skills to gather needs assessments, business requirements, and manage LMS developments.
Technical writing proficiency to document research, processes, and procedures.
Ability to handle and prioritize multiple tasks and projects concurrently, set and meet deadlines.
Critical thinking skills to gather needs assessments, create business requirements, and develop comprehensive and innovative systems solutions for Learning Programs.
Self-starter and solution oriented. Ability to track through long-term projects to completion, self-regulating to set goals and deadlines.

Preferred Education & Experience (Knowledge, Skills, & Abilities):

Strong communication skills to partner with vendors, SECU teams, leadership, and learning developers.
Proficiency with data analytics tools and Excel for data comparisons, functions, data management.
Knowledge of/familiarity with various web design languages to support maintenance of UIs. (HTML, CSS, JavaScript)
Knowledge of Instructional design evaluation processes to assist with development and collection of educational impact data.

Job Environment & Physical Requirements:

Hybrid expectations, on-site 2 days per week
Computer for prolonged periods
Telephone for prolonged periods

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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Senior Learning System Administrator

Edtech.com's Summary

Senior Learning System Administrator Full Description

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