Edtech.com's Summary

Camu Digital Campus is hiring a Senior Manager - Implementation (7 Years) to lead client-facing ERP implementation engagements from requirements analysis through go-live. The role manages project scope, schedules, and change control while troubleshooting software issues that arise during and after rollout. The manager also oversees data mapping, prototype development, and functional training to keep each client engagement on track.

Highlights

Leads process requirement and analysis workshops with clients to define business, functional, and data element requirements.
Owns project scope and client engagement activities across each implementation.
Advises clients on process design, scheduling, and resource planning for successful rollouts.
Oversees project schedules, statements of work, and change control throughout an engagement.
Delivers functional ERP training directly to client teams.
Troubleshoots software and implementation issues, offering workarounds and guidance.
Supervises a team supporting implementation delivery.
Performs data mapping and validation to support system configuration and migration.
Builds prototypes tailored to client-specific use cases.
Brings 7+ years of implementation experience with a background in enterprise software, EdTech and ERP experience preferred.

Senior Manager - Implementation (7 Years) Full Description

Key Responsibilities:

Perform process requirements and analysis workshops with clients to define business, process, functional requirements, and data element requirements.
Manage project scope and perform client engagement activities.
Consult and provide guidance on the best processes, project scheduling, and resource availability for successful implementations.
Manage project schedules & deadlines, define statements of work, manage change control, and handle change requests.
Provide functional training to clients for facilitating ERP usage.
Troubleshoot software and implementation issues, provide workarounds, and offer functional implementation guidance.
Team management
Perform data mapping and validation activities to support system configuration and data migration.
Conduct prototype development for client-specific use case scenarios.
Efficiently handle and resolve client queries, offering functional guidance and practical workarounds when needed.
Troubleshoot ERP issues during and post-implementation, ensuring minimal disruption to client operations.

Education & Experience:

Possess 7+ years of extensive experience in executing implementation processes.
Demonstrate proficiency in both technical and functional aspects.
Background in roles like Implementation Engineer within enterprise software domains.
EdTech & ERP Implementation experience will be an added advantage.

Skills:

Hands-on expertise in IT platforms.
Strong aptitude for collaborating across teams, groups, and organizations, with a keen ability to anticipate and analyze situations.
Exceptional communication skills to effectively convey ideas and information.
Proven experience in client interaction and conducting training sessions.
Proficient in MS Excel with a solid command of its functionalities.
Willingness and flexibility for travel as required.
Strong grasp of business processes with the ability to map them effectively to ERP functionalities.
Excellent communication, presentation, and stakeholder management skills
Strong analytical thinking and problem-solving abilities
Proficiency preferred in project management and documentation tools like MS Projects, Jira

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Senior Manager - Implementation (7 Years)

Edtech.com's Summary

Senior Manager - Implementation (7 Years) Full Description

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