lululemon
Senior Manager, Learning Design
Edtech.com's Summary
lululemon is hiring a Learning Design & Program Management Leader. The role involves leading the enterprise learning design strategy for global retail store employees, managing the global learning model, and overseeing measurement and continuous improvement efforts. The position also includes people leadership, curriculum design, and aligning learning initiatives with business priorities to support performance and growth.
Highlights
- Lead enterprise learning design strategy to build skills and capabilities for global retail employees.
- Define and manage global learning delivery models including in-person, virtual, e-learning, and blended modalities.
- Establish measurement and evaluation frameworks to assess training effectiveness and demonstrate business impact.
- Provide leadership and coaching for a global learning team, including internal members and external partners.
- Design learner-centered curricula that enhance knowledge retention and skill development.
- Partner with subject matter experts to align learning goals with enterprise KPIs.
- Oversee high-quality learning content creation and platform usability to improve learner experience.
- Utilize assessment strategies such as tests, simulations, and performance measures for continuous improvement.
- Requires a Bachelor’s degree in Learning Design or related field and 8+ years leading learning teams in global retail or frontline training environments.
- Typical salary range: $134,100-$176,000 annually, with eligibility for annual bonuses and comprehensive benefits including health, dental, retirement plans, and employee discounts.
Senior Manager, Learning Design Full Description
Location: United States of America State/Province/City: Washington City: Seattle Business Unit: Store Support Centre (SSC)
Time Type: Full-time
Time Type: Full-time
Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The Learning Design & Program Management team partners with the business to create scalable, high‑impact learning experiences that build critical capabilities for global retail audiences. The team leads the end‑to‑end learning lifecycle from strategy and design through delivery, measurement, and continuous improvement ensuring learning is engaging, accessible, and aligned to enterprise priorities. Program Management enables strong planning, prioritization, and execution across initiatives, ensuring work is delivered with clarity, quality, and impact. Together, the team plays a key role in supporting performance, growth, and consistent learning experiences across regions.
core responsibilities
Learning Strategy & Capability Building
Lead the enterprise learning design strategy to build the skills and capabilities required for global retail store employees to deliver on business priorities while enabling meaningful career development.
Lead the enterprise learning design strategy to build the skills and capabilities required for global retail store employees to deliver on business priorities while enabling meaningful career development.
Global Learning Model & Delivery
Define and lead the global learning model, including internal learning design and external partnerships, ensuring learning is delivered through the most effective and consumable modalities—such as in-person, virtual, e-learning, and blended experiences.
Define and lead the global learning model, including internal learning design and external partnerships, ensuring learning is delivered through the most effective and consumable modalities—such as in-person, virtual, e-learning, and blended experiences.
Measurement, Insights & Continuous Improvement
Establish and lead measurement, evaluation, and monitoring efforts to assess training effectiveness, drive data‑informed improvements, and clearly demonstrate business impact.
Establish and lead measurement, evaluation, and monitoring efforts to assess training effectiveness, drive data‑informed improvements, and clearly demonstrate business impact.
People Leadership & Capability Development
Provide leadership, coaching, and development for a global learning organization, including internal team members, consultants, and partners, ensuring high performance, strong collaboration, and consistent learning design standards.
Provide leadership, coaching, and development for a global learning organization, including internal team members, consultants, and partners, ensuring high performance, strong collaboration, and consistent learning design standards.
Curriculum & Learning Experience Design
Lead the design of engaging, learner‑centered curricula and experiences that drive retention, knowledge transfer, and sustained skill development across global retail audiences.
Lead the design of engaging, learner‑centered curricula and experiences that drive retention, knowledge transfer, and sustained skill development across global retail audiences.
Learning Strategy & Organizational Enablement
Define how the Learning Design team supports the business by partnering with subject matter experts, setting clear instructional outcomes, and aligning learning goals to enterprise KPIs to measure success and impact.
Define how the Learning Design team supports the business by partnering with subject matter experts, setting clear instructional outcomes, and aligning learning goals to enterprise KPIs to measure success and impact.
Content, Platforms & Learner Experience
Oversee the creation of high‑quality learning content and intuitive platforms that enhance accessibility, usability, and the overall learner experience across all modalities.
Oversee the creation of high‑quality learning content and intuitive platforms that enhance accessibility, usability, and the overall learner experience across all modalities.
Assessment & Effectiveness Measurement
Establish and oversee assessment strategies—including tests, simulations, and performance‑based measures—to evaluate learning effectiveness and inform continuous improvement.
Establish and oversee assessment strategies—including tests, simulations, and performance‑based measures—to evaluate learning effectiveness and inform continuous improvement.
Research, Standards & Thought Leadership
Stay current on industry standards, methodologies, and emerging practices, applying instructional research and thought leadership to continuously elevate learning design quality and impact.
Stay current on industry standards, methodologies, and emerging practices, applying instructional research and thought leadership to continuously elevate learning design quality and impact.
qualifications
- Bachelor’s degree in Learning Design, Instructional Design, Education, or a related field; or equivalent experience.
- 8+ years of experience leading learning teams or equivalent roles within a global retail or frontline training environment.
- In‑depth knowledge of adult learning theories, instructional design models, and learning experience design methodologies.
- Demonstrated experience leading teams of learning professionals to create high‑quality learning assets, including instructional copy, audio and video scripts, and other learning design elements.
- Experience ensuring consistent learning design standards and quality across teams, partners, and delivery modalities.
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
Additional Notes
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time for this role.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time for this role.
Compensation and Benefits Package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $134,100-$176,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
workplace arrangement
Hybrid
In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
#LI-Hybrid
#LI-Ahalim
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com . In your email, please include the position title, the location of the position and the nature of your request.
The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.
At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.
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