Stride
Senior Manager School Operations
🇺🇸 Remote - FL
🕑 Full-Time
💰 TBD
💻 Operations
🗓️ September 16th, 2025
Edtech.com's Summary
Stride, Inc. is hiring a Senior Manager School Operations to provide comprehensive operational support to managed virtual schools, ensuring excellent service delivery. This role involves leading cross-functional initiatives, managing teams, and overseeing school operations functions including training, compliance, and data analysis.
Highlights
- Provide operational support and training for virtual school programs.
- Lead cross-functional initiatives and manage teams of 5-10 employees or contractors.
- Ensure timely resolution of reports, data requests, and compliance requirements.
- Use Microsoft Office, Excel, and databases; demonstrate web proficiency.
- Minimum qualifications: Bachelor's degree and 5 years of virtual school operations experience or equivalent combination.
- Ability to travel up to 15% of the time and clear background check.
- Desired qualifications include team management experience and knowledge of public school laws and regulations.
- Strong time-management skills and ability to adapt to evolving systems.
- Role supports a virtual work environment.
- Responsible for employee hiring, training, performance appraisal, and conflict resolution within the team.
Senior Manager School Operations Full Description
Senior Manager School Operations
US - FL - Remote
Full time
Job Description
Residency Requirements: Must reside in Florida
K12 believes in Education for Any One. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.
Passionate Educators are needed at the K12 partner school, Digital Academy of Florida (DAOF). We want you to be a part of our talented team!
The mission of Digital Academy of Florida (DAOF) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!
The Senior Manager, School Operations is responsible for across the board operational support to managed schools within the virtual school program in order to contribute to the overall goal of providing excellent service to schools and their clients. Each senior manager is responsible for leading specific operational areas based on the breadth and level of support needed for the suite of tools, school operations functions and reporting. Senior Managers take responsibility for organizing large, often cross-functional initiatives to successful completion.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- Provides operational support to the managed virtual school programs;
- Provides training and troubleshooting on systems used for operational management of schools;
- Assists in continued operations process improvements;
- Ensures reports and data requests within the individuals assigned areas are resolved in a timely manner
- Participates in responsibilities related to school and corporate compliancy requirements.
- Assists in operational data analysis and report compilation
- Helps create, maintain and disseminate operational information;
- Leads areas of responsibility on behalf of the school services operations team
- Interfaces with internal and external stakeholders as needed to ensure areas of responsibility are successful.
- Manages team members required to support areas of responsibility.
- Manages large, cross functional teams to move areas of responsibility forward successfully.
- Proactively seeks out opportunities to provide operational support that contributes to providing excellent service to the schools and their clients.
Supervisory Responsibilities:
Directly supervises 5-10 Full-time Equivalent (FTE) regular employees and/or contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
MINIMUM REQUIRED QUALIFICATIONS:
- Bachelor’s Degree(s) AND
- 5 years virtual school operations experience OR
- Equivalent combination of education and experience
OTHER REQUIRED QUALIFICATIONS:
- Microsoft Office; Web proficiency
- Excel and/or database experience
- Ability to travel 15% of the time
- Ability to clear required background check
DESIRED QUALIFICATIONS:
- Team management experience
- Experience with public school laws and regulations
- Excellent time-management skills
- Proven track record of timely successful task/project completion
- Ability to learn and experience using varied, fast changing systems
- Strong initiative and innovative leadership
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position is virtual
Job Type
Regular
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
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