Senior Network Operations Analyst

🇺🇸 Hybrid - NC 🕑 Full-Time 💰 $80K - $84K 💻 Operations 🗓️ July 18th, 2026

Python TCP/IP Rive

Edtech.com's Summary

University of North Carolina at Chapel Hill is hiring a Senior Network Operations Analyst. The role involves monitoring IT services and infrastructure to ensure system availability, troubleshooting network issues, mentoring team members, supporting centralized monitoring platforms, and collaborating with various infrastructure teams both in the Operations Center and field to maintain and improve network systems.

Highlights

Mentor co-workers and lead technical projects within the team.
Monitor IT services and infrastructure for system availability and performance.
Identify and resolve service disruptions proactively.
Support and improve centralized monitoring platforms and onboard new systems.
Work alongside Network Deployment, Engineering, Wireless, and Architecture teams on network management and troubleshooting.
Design, implement, and maintain network systems adhering to technical standards.
Execute incident response procedures and manage event escalations with clear communication.
Contribution to documentation, metrics, and continuous improvement of operations.
Required knowledge of networking/data communications technology and excellent communication skills.
Preferred skills include experience with monitoring platforms like Opsview, networking fundamentals, various operating systems, and coding ability, preferably in Python/Django.
Compensation range: $80,000 - $84,400 annually.
Minimum education: Master’s or Bachelor’s degree with up to 2 years experience or equivalent combination.
Position is full-time, permanent staff within ITS Infrastructure, Operations & Networking division.