Edtech.com's Summary

PowerSchool Group LLC is hiring a Senior People Experience (Human Resources) Business Partner. This role involves executing key HR processes, supporting employee engagement and development initiatives, and collaborating with business leaders to align people strategies with organizational goals. The position also requires managing employee relations, analyzing workforce data, and driving positive employee experiences throughout the employee lifecycle.

Highlights

Execute onboarding, performance cycles, offboarding, and employee engagement processes independently.
Serve as a first-line resource for employee and manager inquiries about policies and HR tools.
Coordinate change management communications and training logistics for HR initiatives.
Support and monitor learning programs, coaching managers and employees on development resources.
Guide managers through performance management and reinforce company culture and values.
Run and analyze HR data reports on turnover, talent movements, and engagement trends.
Manage employee relations documentation, escalate investigations, and advise managers on policy interpretation.
Partner cross-functionally with Centers of Excellence to align on HR deliverables and communications.
Requires 5+ years of relevant HR experience and a bachelor’s degree or equivalent experience.
Estimated US base salary range is $87,200 to $120,000, with comprehensive benefits including insurance, 401(k), parental leave, PTO, wellness programs, and tuition reimbursement.

Senior People Experience (Human Resources) Business Partner Full Description

Overview:

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Team Overview

Our People Experience (PX) team leads PowerSchool’s human-resources function, equipping and encouraging PowerSchoolers to reach their potential while driving business results. The PX team manages the organization’s global workforce infrastructure; supports the overall employee experience; and attracts, develops, and retains talent.

Responsibilities:

PX Business Partners help align the organization’s people strategy with our overall business strategy. They partner with senior leadership through specialized knowledge that helps create policies and programs in line with our goals and objectives.

The Senior People Experience Business Partner supports designated business groups by executing people processes, resolving moderately complex employee inquiries, and contributing to people‑focused initiatives. This individual collaborates closely with senior PXBPs, COE partners, and business leaders to ensure a consistent, positive employee experience across the employee lifecycle.

Your day-to-day job will consist of:

People Process Execution
- Independently execute key people processes (onboarding, job changes, offboarding, performance cycles, engagement surveys).
- Identify issues or gaps in process execution and recommend improvements to senior PXBPs.
- Assist with workforce planning or headcount reporting by gathering and validating data.
Employee Experience & Engagement
- Serve as a first‑line resource for employees and managers on common questions (policies, processes, tools).
- Support engagement, culture, and inclusion initiatives by coordinating events, drafting communications, and tracking participation.
- Highlight trends or recurring issues to senior PXBPs.
Change Support & Coordination
- Support rollout of PX‑led change initiatives by coordinating communications, FAQs, training logistics, and feedback collection.
- Provide input on employee impact and adoption challenges observed within supported groups.
Talent Development Enablement
- Support in coordinate learning programs, track attendance, and monitor progress.
- Coach employees and managers on available development tools and resources.
- Support succession and talent discussions by preparing materials and gathering relevant data.
Performance & Culture Enablement
- Guide managers through performance management timelines, reminders, and tool usage.
- Help ensure performance expectations and company values are consistently reinforced through communications and local enablement.
- Identify and escalate potential performance or culture concerns.
Data & Analytics
- Run reports and analyze basic people data to identify trends (turnover, talent movements, headcount, engagement).
- Maintain accuracy and integrity of HRIS data while escalating system issues appropriately.
- Present simple insights to PXBPs or business leaders with guidance.
Employee Relations Intake & Support
- Manage documentation and track ER case activity; escalate cases requiring investigation.
- Provide managers with guidance on policy interpretation for routine matters.
- Support senior PXBPs in gathering information for ER situations and follow-up actions.
Cross‑Functional Coordination
- Partner with COEs (Talent Acquisition, Total Rewards, PX Ops, PX Tech, L&D) to align on deliverables and ensure timely execution of people processes.
- Act as a connector between COEs and the business, assisting with data, communications, and follow‑through.
Business Understanding & Context
- Develop an understanding of business unit structure, workflow, and priorities.
- Apply business context when answering questions or supporting leaders.
- Identify trends within the supported groups and surface these to senior PXBPs.

Qualifications:
Minimum Qualifications

Minimum of 5+ years of relevant and related work experience.
Bachelor’s degree or equivalent, or equivalent years of relevant work experience.
Travel occasionally, up to 5-10%, for key moments such as team summits, training, conferences, etc., with increased frequency during peak periods based on business demands.
Additional experience may be substitute for an advanced Degree.

Preferred Qualifications

Knowledge & Skills
- Solid understanding of key HR processes (talent development, onboarding, employee relations basics, performance management).
- Ability to navigate HR tools and systems; experience running and analyzing standard reports.
- Working knowledge of employment laws and regional compliance practices.
Leadership & Interpersonal Skills
- Strong communication, empathy, and relationship‑building skills.
- Ability to provide guidance to managers on routine matters with growing confidence.
- Comfortable handling ambiguous situations with direction from senior PX partners.
Mindset & Approach
- Curious and eager to grow toward more strategic PX partnership.
- Detail‑oriented, reliable, and proactive in identifying and addressing issues.
- Values collaboration, continuous improvement, and operational excellence.

Compensation & Benefits:
PowerSchool offers the following benefits:

Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
Flexible Spending Accounts and Health Savings Accounts
Short-Term Disability and Long-Term Disability
Comprehensive 401(k) plan
Generous Parental Leave
Unrestricted paid time off (known as Discretionary Time Off - DTO)
Wellness Program, including ClassPass & Employee Assistance Program
Tuition Reimbursement
Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $87,200 - $120,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment:

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.

#LI-HYBRID #LI-SM1

Original Job Description

Overview:

Team Overview

Your day-to-day job will consist of:

People Process Execution
- Independently execute key people processes (onboarding, job changes, offboarding, performance cycles, engagement surveys).
- Identify issues or gaps in process execution and recommend improvements to senior PXBPs.
- Assist with workforce planning or headcount reporting by gathering and validating data.
Employee Experience & Engagement
- Serve as a first‑line resource for employees and managers on common questions (policies, processes, tools).
- Support engagement, culture, and inclusion initiatives by coordinating events, drafting communications, and tracking participation.
- Highlight trends or recurring issues to senior PXBPs.
Change Support & Coordination
- Support rollout of PX‑led change initiatives by coordinating communications, FAQs, training logistics, and feedback collection.
- Provide input on employee impact and adoption challenges observed within supported groups.
Talent Development Enablement
- Support in coordinate learning programs, track attendance, and monitor progress.
- Coach employees and managers on available development tools and resources.
- Support succession and talent discussions by preparing materials and gathering relevant data.
Performance & Culture Enablement
- Guide managers through performance management timelines, reminders, and tool usage.
- Help ensure performance expectations and company values are consistently reinforced through communications and local enablement.
- Identify and escalate potential performance or culture concerns.
Data & Analytics
- Run reports and analyze basic people data to identify trends (turnover, talent movements, headcount, engagement).
- Maintain accuracy and integrity of HRIS data while escalating system issues appropriately.
- Present simple insights to PXBPs or business leaders with guidance.
Employee Relations Intake & Support
- Manage documentation and track ER case activity; escalate cases requiring investigation.
- Provide managers with guidance on policy interpretation for routine matters.
- Support senior PXBPs in gathering information for ER situations and follow-up actions.
Cross‑Functional Coordination
- Partner with COEs (Talent Acquisition, Total Rewards, PX Ops, PX Tech, L&D) to align on deliverables and ensure timely execution of people processes.
- Act as a connector between COEs and the business, assisting with data, communications, and follow‑through.
Business Understanding & Context
- Develop an understanding of business unit structure, workflow, and priorities.
- Apply business context when answering questions or supporting leaders.
- Identify trends within the supported groups and surface these to senior PXBPs.

Qualifications:
Minimum Qualifications

Minimum of 5+ years of relevant and related work experience.
Bachelor’s degree or equivalent, or equivalent years of relevant work experience.
Travel occasionally, up to 5-10%, for key moments such as team summits, training, conferences, etc., with increased frequency during peak periods based on business demands.
Additional experience may be substitute for an advanced Degree.

Preferred Qualifications

Knowledge & Skills
- Solid understanding of key HR processes (talent development, onboarding, employee relations basics, performance management).
- Ability to navigate HR tools and systems; experience running and analyzing standard reports.
- Working knowledge of employment laws and regional compliance practices.
Leadership & Interpersonal Skills
- Strong communication, empathy, and relationship‑building skills.
- Ability to provide guidance to managers on routine matters with growing confidence.
- Comfortable handling ambiguous situations with direction from senior PX partners.
Mindset & Approach
- Curious and eager to grow toward more strategic PX partnership.
- Detail‑oriented, reliable, and proactive in identifying and addressing issues.
- Values collaboration, continuous improvement, and operational excellence.

Compensation & Benefits:
PowerSchool offers the following benefits:

Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
Flexible Spending Accounts and Health Savings Accounts
Short-Term Disability and Long-Term Disability
Comprehensive 401(k) plan
Generous Parental Leave
Unrestricted paid time off (known as Discretionary Time Off - DTO)
Wellness Program, including ClassPass & Employee Assistance Program
Tuition Reimbursement
Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

#LI-HYBRID #LI-SM1

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