Edtech.com's Summary

Blackbaud is hiring a Senior Product Manager, AI Enablement. The role involves leading the development and adoption of AI technologies across the product organization, managing multiple product initiatives from ideation to delivery, and collaborating with engineering, design, and program management teams to improve customer outcomes and product margins.

Highlights

Own multiple AI-related product initiatives and guide teams through validation, delivery, and user experience improvements.
Lead AI adoption efforts within the product organization to enhance automation and customer outcomes.
Collaborate across vertical markets, Centers of Excellence, data, and application engineering teams.
Provide strategic prioritization of product backlogs to support capability development.
Required skills include 5+ years in Product Management, 3+ years Engineering experience, and agile development practices.
Experience managing platform maturation at scale and driving cross-functional team results is essential.
Preferred knowledge includes generative models, agent frameworks, and analytics tools.
Starting base pay ranges from $101,900 to $132,800, adjusted by qualifications and market factors.
Benefits include medical, dental, vision insurance, remote-first culture, 401(k) with match, flexible PTO, parental leave, and tuition reimbursement.
Focus on clear communication, stakeholder engagement, and financial acumen to balance business and customer needs.

Senior Product Manager, AI Enablement Full Description

Senior Product Manager, AI Enablement

Remote, United States of America
Category Design, Engineering, and Product

Blackbaud is looking for the right candidate to join us as Sr Product Manager, AI. This is an incredibly exciting and important role in the Platform team; this product manager will be responsible for the tech stack that enables our product transformation through intelligence, driving step-function improvements in customer outcomes, automation, delightful user experiences, and higher product margins.

We're looking for someone with their eyes on the horizon - someone who's able to lay out a big idea and has the drive to make it happen. This individual will be the link between vertical market groups, Centers of Excellence, and our data and application engineering teams. They must understand how to balance customer needs with the needs of the business, demonstrating financial acumen and prudent decision-making.

Responsibilities

Driven leader, collaborator, and relationship builder whose can-do attitude inspires other in a fast-moving environment.
Owns multiple product initiatives and leads teams from ideation through validation, delivery, and delight.
Leads the adoption of AI throughout the product organization.
Creates solutions that work for both the business and our customers.
Communicates and builds rapport with stakeholders throughout the product development cycle.
Works across engineering, design, program management, and other stakeholders to execute on product strategy.
Provides guidance on the prioritization of product backlogs to guide product teams in developing capabilities.

Qualifications

5+ years experience within Product Management
3+ years Engineering experience
You have experience managing the maturation of platforms at scale.
You are adept at driving results across cross-functional teams through influence.
You enjoy working with peers, stakeholders, and customers; you demonstrate strong communication and superb listening skills.
You have a proven ability to run multiple initiatives and are comfortable interacting with all levels of an organization.
You effectively prioritize and can support your decision-making through data and narrative.
You have a pragmatic understanding of technologies, systems, and tools in an ever-changing environment.
Experience with agile development practices, methodologies, and tools.
Experience with generative models, agent frameworks and analytics tools is a plus.

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $101,900.00 to $132,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

Medical, dental, and vision insurance
Remote-first workforce
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Volunteer for vacation
Opportunities to connect to build community and belonging
Pet insurance, legal and identity protection
Tuition reimbursement program

Original Job Description

Senior Product Manager, AI Enablement

Remote, United States of America
Category Design, Engineering, and Product

Responsibilities

Driven leader, collaborator, and relationship builder whose can-do attitude inspires other in a fast-moving environment.
Owns multiple product initiatives and leads teams from ideation through validation, delivery, and delight.
Leads the adoption of AI throughout the product organization.
Creates solutions that work for both the business and our customers.
Communicates and builds rapport with stakeholders throughout the product development cycle.
Works across engineering, design, program management, and other stakeholders to execute on product strategy.
Provides guidance on the prioritization of product backlogs to guide product teams in developing capabilities.

Qualifications

5+ years experience within Product Management
3+ years Engineering experience
You have experience managing the maturation of platforms at scale.
You are adept at driving results across cross-functional teams through influence.
You enjoy working with peers, stakeholders, and customers; you demonstrate strong communication and superb listening skills.
You have a proven ability to run multiple initiatives and are comfortable interacting with all levels of an organization.
You effectively prioritize and can support your decision-making through data and narrative.
You have a pragmatic understanding of technologies, systems, and tools in an ever-changing environment.
Experience with agile development practices, methodologies, and tools.
Experience with generative models, agent frameworks and analytics tools is a plus.

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Benefits Include:

Medical, dental, and vision insurance
Remote-first workforce
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Volunteer for vacation
Opportunities to connect to build community and belonging
Pet insurance, legal and identity protection
Tuition reimbursement program

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