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University of Hartford
Senior Programmer Analyst
Edtech.com's Summary
University of Hartford is hiring a Senior Programmer Analyst to provide technical consultation and support for Ellucian's Banner products, including Ethos, Banner Extensibility, Ellucian Experience, and Banner Self Service. The analyst troubleshoots and develops applications, integrations, and reporting, and translates business requirements into functional specifications for conversions, interfaces, and customizations. The role also leads testing and training efforts to keep university systems aligned with business practices.
Highlights
- Troubleshoot and develop Banner module applications, integrations, and reporting solutions.
- Support customer needs with Ellucian product extensions that fall outside baseline functionality.
- Translate business requirements into functional specifications for conversions and customizations.
- Monitor and report project risks, issues, milestones, and completed work.
- Facilitate business process review and application prototyping sessions.
- Develop testing methodology and test scripts for upgrades, patches, and customizations.
- Mentor and train less experienced staff and review their work.
- Design and write reports using Argos against an operational data store.
- Hold an associate degree or two-year equivalent (bachelor's preferred).
- Starting salary of $111,000, dependent on experience, with travel including overnight stays required.
Senior Programmer Analyst Full Description
Senior Programmer Analyst
Position Details
Position Title Senior Programmer Analyst
FLSA Classification EX
Reports to Director, Application Services
Salary Range D
Weeks Per Year 52
Work Week 40 hours (minimum)
Position Summary Assumes responsibility for Providing high-quality customer technical consultation and support to Ellucian’s Banner products such as Ethos, Banner Extensibility, Ellucian Experience, Banner Self Service, etc. Provides project management, leadership, needs assessment, integration services and the ability to develop a strong working relationship with the University community partners. Performs all duties in full support of the University’s mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University’s students.
Hiring Range The budgeted starting salary for this position will be $111,000.00 dependent upon experience
Key Responsibilities Provides software troubleshooting and break/fix support up to full application development and spans many areas including applications, integrations, and reporting. Provides technical assistance by responding to inquiries regarding errors, problems, or questions with programs; assists users in troubleshooting issues related to Banner modules within the Ellucian Banner product suite. Creates test plans and runs tests to find errors and confirms specifications have been met. Assists with the configuration and maintenance of Banner and related solutions. Preparing and submitting status reports as requested by manager and unit. Supports University users with extensions that satisfy the customer needs that does not come out of the box on Ellucian Products (non-baseline solutions). Interacts with the users and other third-party representatives to translate business requirements into functional specifications for conversions, reporting, interfaces, and customizations. Monitors, tracks, and reports project risks, issues, milestones, and work completed, as well as work that is underway. Provides leadership for the users enabling them to stay on time and on task. Facilitates business process review and application prototyping sessions as well as providing insight into best practice methodologies. Evaluates and modifies systems, where appropriate, relative to the university business practices. Drives university to innovative technology; provides university high-quality business process, change management and other appropriate documentation. Provides direction in developing testing methodology and test scripts for use during upgrades, patch application and customizations. Works with the users to test and confirm modifications and/or updates meet specifications. Provides guidance in the development of user-training strategy, and when appropriate, delivers such training. Mentors and trains less experienced staff and review their work. Designs and writes reports using Argos against an operational data store. Performs other related duties as assigned.
- Creates test plans and runs tests to find errors and confirms specifications have been met. Assists with the configuration and maintenance of Banner and related solutions. Preparing and submitting status reports as requested by manager and unit.
- Supports University users with extensions that satisfy the customer needs that does not come out of the box on Ellucian Products (non-baseline solutions). Interacts with the users and other third-party representatives to translate business requirements into functional specifications for conversions, reporting, interfaces, and customizations.
- Monitors, tracks, and reports project risks, issues, milestones, and work completed, as well as work that is underway. Provides leadership for the users enabling them to stay on time and on task. Facilitates business process review and application prototyping sessions as well as providing insight into best practice methodologies.
- Evaluates and modifies systems, where appropriate, relative to the university business practices. Drives university to innovative technology; provides university high-quality business process, change management and other appropriate documentation. Provides direction in developing testing methodology and test scripts for use during upgrades, patch application and customizations. Works with the users to test and confirm modifications and/or updates meet specifications.
- Provides guidance in the development of user-training strategy, and when appropriate, delivers such training. Mentors and trains less experienced staff and review their work. Designs and writes reports using Argos against an operational data store.
- Performs other related duties as assigned.
Posting Number PS1241P
Working Conditions Normal office situation. Requires travel, including overnight stays.
Education Associate degree or Two-year University equivalent required . Bachelor’s Degree preferred
Physical Effort Typically sitting at a desk or table. Intermittently sitting, standing, stooping. Light lifting or carrying 25 lbs or less.
Special Skills The ability to work effectively with diverse groups.
Desired Start Date
Position End Date (if temporary)
Close Date
Open Until Filled Yes
Special Instructions Summary
Quick Link for Internal Postings https://hartford.peopleadmin.com/postings/7962
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