Ellucian
Senior Project Manager
Edtech.com's Summary
- Lead the Project Quality Review (PQR) Program to assess delivery quality and manage risks.
- Facilitate alignment sessions with Project Managers, Program Directors, and Delivery Leadership.
- Oversee delivery governance by managing project plans, milestones, and templates.
- Develop and maintain delivery assets including playbooks, process maps, phase gate criteria, and templates.
- Ensure deliverable quality and readiness before phase transitions and go-live events.
- Drive continuous improvement based on PQR outcomes and portfolio trends.
- Coach and train Project Managers on delivery standards, documentation best practices, and governance.
- Collaborate cross-functionally to streamline sales-to-delivery and go-live workflows.
- Produce executive reports on delivery performance, quality trends, and actionable insights.
- Required skills include project governance experience, strong facilitation, process documentation, knowledge of SaaS delivery management, and preferred certifications like PMP or PMI-ACP.
- Experience with Smartsheet or similar project management tools is a plus.
- Benefits include comprehensive health coverage, 15 workdays vacation, Christmas bonus, savings fund, monthly food coupon, parental leave, and professional development opportunities.
Senior Project Manager Full Description
About Ellucian
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
Ellucian is seeking a Senior Project Manager, Delivery Excellence (PMO) to elevate the quality, consistency, and governance of project delivery across our SaaS implementation portfolio. This role drives operational excellence by facilitating quality reviews, defining and documenting repeatable processes, and ensuring delivery teams have the structure, standards, and tools needed for success.
The ideal candidate combines strong facilitation and communication skills with expert-level process documentation and deliverable management capabilities. They thrive on building clarity from complexity, ensuring projects align to Ellucian's delivery standards, and enabling continuous improvement across all phases of delivery. Experience with delivery tooling such as Smartsheet is a plus and will support success in this role.
Where You Will Make an Impact
Lead the Project Quality Review (PQR) Program, facilitating structured reviews across portfolios to assess delivery quality, surface risks, and drive actionable improvement plans.Facilitate alignment sessions with Project Managers, Program Directors, and Delivery Leadership to address delivery themes, governance gaps, and adherence to standards.Ensure delivery governance through oversight of project plans, milestones, and templates, reinforcing consistent documentation and project control practices.Develop and maintain delivery assets including playbooks, process maps, phase gate criteria, and deliverable templates that standardize execution across the portfolio.Champion deliverable quality and readiness, ensuring required artifacts meet defined standards prior to phase transitions and go-live events.Drive continuous improvement by analyzing PQR outcomes, portfolio trends, and lessons learned to refine delivery processes, methodologies, and tooling.Enable Delivery Excellence adoption by coaching and training Project Managers on delivery standards, documentation best practices, and governance expectations.Collaborate cross-functionally with Delivery Leadership, Product, Customer Success, and other partners to streamline upstream (Sales-to-Delivery) and downstream (Go-Live and Optimization) workflows.Produce executive-ready reports and summaries highlighting delivery performance, quality trends, and actionable insights for leadership decision-making.Act as a change agent to strengthen governance, reinforce accountability, and embed a culture of quality and consistency across the delivery organization.What You Will Bring
Proven experience in project governance, PMO operations, or delivery excellence within SaaS or professional services environments.Strong facilitation skills with the ability to lead structured discussions among Project Managers, delivery leaders, and executive stakeholders.Advanced process and deliverable documentation expertise, including the development of standards, templates, playbooks, and operating models.Solid understanding of core project management disciplines including scope, schedule, risk, resourcing, and change control in SaaS delivery contexts.Demonstrated success leading continuous improvement, quality, or methodology refinement initiatives.Excellent written and verbal communication skills, with the ability to influence without authority.Strong analytical mindset with high attention to quality, accuracy, and operational efficiency.Experience with Smartsheet or similar project management and reporting tools is a plus.PMP, PMI-ACP, or equivalent certification preferred.What makes #Ellucianlife
Comprehensive health coverage: family major medical expenses, dental and life insurance.Christmas bonus 30 daysSaving fundMonthly food coupon15 workdays vacationThrive Flex Program that allows you to contribute towards your health, financial or learning interests5 charitable days to support the community that supports usDiversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.Parental leaveEmployee referral bonuses to encourage the addition of great new people to the teamWe Foster a learning culture with: Tuition Reimbursement Assistance Professional development opportunities
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