Ellucian
Senior Project Manager (Higher Education/SaaS/ERP)
Edtech.com's Summary
- Lead multiple concurrent projects through all phases of the Ellucian Implementation Methodology.
- Manage complex SaaS and cloud transformation projects requiring technical and functional balance.
- Maintain strong working relationships with team members, client stakeholders, and peers.
- Apply project management disciplines including quality, risk, resource, and change management.
- Communicate plans, milestones, and constraints clearly to all stakeholders.
- Anticipate risks and lead proactive resolutions to keep projects on track.
- Serve as primary contact between internal teams and external stakeholders.
- Provide leadership with clear project status summaries.
- Negotiate trade-offs across time, cost, and scope, maintaining high customer satisfaction.
- Lead and mentor cross-functional teams, promoting cohesiveness and alignment.
- Require 5+ years of experience managing CRM or ERP SaaS implementation projects.
- Experience in matrix-management environments and financial/resource forecasting.
- Certifications in cloud and project management methodologies (PMP, Agile, etc.) required.
- Higher education industry experience preferred but not required.
- Candidate must be located in EST or CST time zone.
- Company offers comprehensive benefits including medical, dental, vision, flexible time off, parental leave, 401k matching, wellness programs, caregiver support, diversity and inclusion initiatives, and professional development opportunities.
Senior Project Manager (Higher Education/SaaS/ERP) Full Description
About Ellucian
Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.
About the Opportunity
***candidate must be located in EST or CST time zone***
Ellucian is seeking an experienced Senior Project Manager to join our North American Field Delivery team and lead concurrent implementations of our integrated administrative solutions for higher education. In this role you will manage complex, high-visibility projects, which include SaaS and cloud transformation that require strong leadership, coordination across multiple stakeholders, and a balance of technical and functional expertise.
At Ellucian, we power the essential work of colleges and universities so they can focus on changing lives through education. Joining our team means being part of a mission-driven company where your work directly impacts students, faculty, and institutions around the world. You'll collaborate with passionate professionals, work on cutting-edge SaaS and cloud solutions, and grow your career in an environment that values innovation, inclusion, and continuous learning.
Where you will make an impact
What you will bring
5+ years experience in leading CRM or ERP SaaS implementation projects.Proven ability to manage financial and resource forecasts, ensuring project plans remain accurate throughout the lifecycle.Track record of driving customer satisfaction and accurate revenue recognition through timely reviews of time sheets, expense reports, and billing documents.Experience leading projects in a matrix-management environment.Ability to partner with the Customer Relations team, providing expertise during the sales cycle and demonstrating the value of project management services.Experience mentoring and guiding less-experienced Project Managers.Certifications in cloud and project management methodologies (PMP, Agile, etc.).Higher education industry experience preferred, but NOT required.What makes #Ellucianlife
Comprehensive health coverage: medical, dental, and vision Flexible time off Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests401k w/ match & BrightPlan - to help you save for the futureParental Leave5 charitable days to support the community that supports usTelemedicineWellness Headspace Care (mental health)Wellbeats (virtual fitness classes)RethinkCare & Wellthy- caregiver supportDiversity and inclusion programs which provide access to internal employee resource groups Employee referral bonuses to encourage the addition of great new people to the teamWe Foster a learning culture with: Education Assistance ProgramProfessional development opportunities
#LI-PB1
#LI-remote
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