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George Washington University

Senior Student Accounts Associate, Payments

🇺🇸 Hybrid - Ashburn, Virginia 🕑 Full-Time 💰 $24 - $37 per Hour 💻 Other 🗓️ August 31st, 2026

Edtech.com's Summary

George Washington University is hiring a Senior Student Accounts Associate, Payments. This role involves processing various student payments including wire, ACH, and checks, administering the Tuition Remission Benefit, managing third party contract payments, and collaborating with internal departments to apply scholarships, grants, and resolve payment-related inquiries.

Highlights
  • Process student payments: wire, ACH, electronic and paper checks using Banner and Oracle systems.
  • Administer Tuition Remission Benefits and payment plans in coordination with the Benefits and Student Financial Assistance departments.
  • Handle third party contract wire payments and credit card authorizations.
  • Provide backup support for the Lead Payment Processor and assist with clearing account reconciliations.
  • Use Ellucian Banner and Oracle ERP systems; knowledge of Microsoft Office Suite (Excel, Word) is desired.
  • Require a Bachelor’s degree or equivalent combination of education, training, and experience.
  • Preferred experience in accounts receivable, payment processing, account analysis, and higher education environment.
  • Salary range: $23.93 - $37.38 per hour.
  • Position is full-time, 40 hours/week, Monday–Friday, with hybrid onsite work and telework options.
  • Requires successful completion of background screening including criminal and education verification.

Senior Student Accounts Associate, Payments Full Description

Senior Student Accounts Associate, Payments
Please see Special Instructions for more details.
Employer will not sponsor for employment Visa status

Posting Details
 I. JOB OVERVIEW 
Job Description Summary:  | Functioning as one multidimensional team, the Controller’s Office is responsible for the overall integrity of the university’s fiscal activities. In that capacity, the Controller’s Office provides service excellence in all support and business operations to enhance the ability of the university to fulfill its vision of becoming one of the preeminent research universities in the nation and the world.

The Student Accounts Office (SAO) is committed to providing excellent service to students throughout their educational experience at the George Washington University. SAO’s goal is to ensure that student accounts are billed, collected, and reconciled in a timely manner that is compliant with university policy and all applicable federal regulations. This includes, but is not limited to: tuition, fees, room and board. SAO is also responsible for processing refunds, generating the 1098-T IRS form, and billing for third party agreements. The office works closely with the several GW offices to provide students and parents with a helpful, friendly experience when completing administrative and financial tasks.

The Senior Student Accounts Associate is responsible for processing student payments in the form of: Wire payments, ACH payments, Electronic Checks and Paper Checks processed via remote deposit. The Senior Associate supports the administration of the Tuition Remission Benefit, consisting of; analysis, benefit assessment to student accounts and communicating with GWU’s Benefits Dept and the administration of the payment plan. This position will work closely with the Office of Student Financial Assistance to apply scholarships and grants to student accounts. The Senior Student Accounts Associate is responsible for processing Third Party Contract wire payments and the processing of Third Party Contract credit card authorizations.

Other responsibilities include: Accepting and processing routine student tuition payments (ACHs, checks for tuition – 529 plans, etc.) in Banner and records in Oracle. Providing back up support for the Lead Payment Processor when unavailable. Assisting with maintaining and establishing GWU’s Payment Plans. Processing routine contract payments and credit cards. Processing checks via remote deposit scanner and deposit on site scanner. Mass entry of routine student and Third Party Contract payments. Processing routine scholarships and grants. Coordinating requests and inquiries from GW students for research and application of payments Coordinating requests and inquiries from University departments for research and reconciliations, and escalates as necessary. Tracking and verifying the application of TouchNet Wired funds. Payments are verified on a daily basis between GWU’s bank and Banner application. Assisting the Lead Payment Processor with the Student Account Office-related clearing account reconciliations.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:  | Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:  |
Preferred Qualifications:  | Experience in accounting or bookkeeping specifically in the accounts receivable area with a high volume of customer accounts or invoices is desired. Experience is payment processing (checks, wires, credit cards, etc.) is preferred. Demonstrated experience with account analysis or analytical assignments is a plus. Experience in higher education is preferred. Working knowledge of or in Ellucian Banner and/or Oracle ERP systems/environments is desired. Knowledge of Microsoft Office Suite (Excel, Word etc.) is desired.
Hiring Range  | $23.93 - $37.38
GW Staff Approach to Pay  | How is pay for new employees determined at GW?
 Healthcare Benefits
GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

 II. JOB DETAILS 
Campus Location:  | Ashburn, Virginia
College/School/Department:  | Finance
Family  | Finance and Business
Sub-Family  | Student Accounts Services
Stream  | Individual Contributor
Level  | Level 1
Full-Time/Part-Time:  | Full-Time
Hours Per Week:  | 40
Work Schedule:  | Monday - Friday 8:30 A.M. - 5:30 P.M.
Will this job require the employee to work on site?  | Yes
Employee Onsite Status  | Hybrid
Telework:  | Yes
Required Background Check:  | Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:  | Employer will not sponsor for employment Visa status
Internal Applicants Only?  | No
Posting Number:  | S014438
Job Open Date:  | 08/28/2026
Job Close Date:  | 09/07/2026
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:  |
Background Screening  | Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:  | The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
  1. * Are you currently employed with The George Washington University? 
    • No
    • Yes
  2. * For current GW employees, have you completed your Introductory Employment Period (IEP)?  (As a reminder, employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.) 
    • Yes, IEP complete
    • No, still in IEP
    • N/a - not a current GW employee
  3. * What is your salary range expectation? 
    (Open Ended Question)
  4. * Briefly describe your relevant professional experience. 
    (Open Ended Question)
Documents needed to Apply
Required Documents
  1. Resume
  2. Cover Letter

Optional Documents

Human Resource
Management & Development


2013 H Street, NW, 3rd Floor
 Washington, DC 20006

Phone: 202-994-8500
Fax: 202-994-9680
Email: [email protected]
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