Senior Student Success Coordinator

🇺🇸 Norfolk, VA 🕑 Full-Time 💰 TBD 💻 Academic Advising 🗓️ May 7th, 2026

CRM

Edtech.com's Summary

Old Dominion University is hiring a Senior Student Success Coordinator. This role involves implementing student initiatives to support retention and success, ensuring a smooth transition for students and their families, and focusing strongly on retention-related projects.

Highlights

Implement student initiatives promoting retention and success.
Ensure smooth transition experience for students and families through the University.
Work under the direction of the Director of Student Success.
Required knowledge of student development, Microsoft Office Suite, and information systems like Banner.
Ability to interpret complex regulations and advise on enrollment services including admissions, registration, and financial aid.
Strong interpersonal, verbal, and written communication skills with diverse student populations.
Master’s degree in relevant fields preferred; Bachelor’s with equivalent experience accepted.
Experience in counseling, advising, or related fields and student-focused initiatives in higher education.
Preferred experience using Banner SIS and CRM systems.
Position requires passing a criminal background check.