About us

At Udemy, we’re on a mission to transform lives through learning. We’re a leading online skills marketplace and learning platform, serving more than 69 million learners and 15,700 organizations globally. Our goal is to provide flexible and effective skill development, empowering individuals and organizations to keep pace with innovation and prepare for the future of work.

We believe that talented people are everywhere, but oftentimes, those dream opportunities are hard to come by. That’s why we’re focused on revolutionizing learning, leveraging the deep expertise of Udemy’s 75,000 instructors and the power of our platform, to help individuals sharpen their skills and harness their full potential.

This hybrid position requires two days per week in our San Francisco office.

About you

You’re a connector who puts people first and values the lasting partnerships you’ll build. You’re an active listener who cares about the stories people share and are energized by communication and collaboration. You love learning new things and are known for bringing innovative perspectives and questions to the table. You’re deadline and results-driven, passionate about creating new processes, systems, and best practices that help your internal partners do their best work.

About this role

As a Senior Systems Engineer, you’ll be part of the Corporate Information Technology operations team. You’ll fill the role of Okta subject matter expert and will be responsible for managing and administering the Okta environment/s at Udemy. Additionally you’ll provide supplemental tier 3 support and administration of Udemy’s Corporate IT tech stack including but not limited to Google Workspace, JAMF, Intune/M365/Azure, Slack, 1Password, Zoom.

What you'll be doing

Demonstrate advanced knowledge of the Okta platform and services
Evaluate the Okta organizational structure, system configuration, application integrations and make recommendations for operational or security enhancements
Implement and drive the adoption of Okta best practices and assist in documentation
Take ownership of Okta Production/Sandbox/Development environments and be responsible for the daily on-going maintenance/support
Perform repeatable processes for Okta application onboarding, including requirements gathering, app integration, documentation and the handoff to the business
Identify, troubleshoot and resolve any and all technical issues within Okta or integrated applications

What you’ll have

7+ years of experience in Information Technology Operations role
5+ years’ relevant experience supporting, maintaining, integrating, and implementing IAM cloud/on-prem environments
3+ years’ experience managing Okta IdP environments
Advanced knowledge in key Okta IAM concepts and methodologies including but not limited to, Single Sign On, Multi-Factor Authentication, Advanced Lifecycle Management, and Okta Workflows
Proficiency with SSO protocols such as SAML 2.0, OIDC, and SWA
Strong knowledge and experience using SCIM for application user provisioning
Experience supporting HR system integrations with Okta for profile sourcing and lifecycle management

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the United States:

Core Benefits: Comprehensive medical, dental, vision, life/AD&D, and disability coverage
HSA/FSA/Commuter: Pre-tax savings/spending plans, including HSA employer contributions
Transgender Benefits: Expanded medical coverage for gender-affirming care
Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement (plus up to six to ten weeks of paid disability leave for birthing parents) as well as a two-week “ease-back” program that enables parents to return part-time at full pay
Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support
Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development
Retirement: Pre-tax and Roth 401(k) plan with an employer contribution
Charitable Giving: Corporate charitable match for eligible nonprofits and charities
Vacation: Flexible vacation for salaried Udemates and fifteen days per year for hourly
Holidays: Twelve paid holidays throughout the year

Information regarding data privacy is available within the Udemy Careers Privacy Notice. #L1SB4

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