SCA Health
Senior Trainer
Edtech.com's Summary
Surgical Care Affiliates is hiring a Senior Trainer to develop and coordinate teammate training programs, including creating written and video materials, onboarding content, and AI education for enterprise-wide learning. The role involves designing training materials, maintaining the IT training library, coding AI agents, and leading training sessions to ensure effective adoption of technology and continuous improvement.
Highlights
- Develop and prepare written and video training materials for enterprise teammates
- Collaborate with teams to design annual and process-specific training content
- Maintain and update training curriculum in the Knowledge Base library
- Create and manage ServiceNow microsites and train teammates on microsite creation
- Develop AI-focused training and implement AI agents aligned with company AI policies
- Analyze training effectiveness and recommend improvements
- Lead training sessions including webinars and lunch & learn events for varied audience sizes
- Require Bachelor’s degree plus 5 years in training, advanced expertise in AI training tools including Copilot, Gemini, ChatGPT
- Proficient with ServiceNow platform, Microsoft Office suite including Copilot, and Adobe tools
- Salary range between USD $75,000 and $105,000 per year
Senior Trainer Full Description
Senior Trainer
- United States
- Surgical Care Affiliates
- Training
- Regular
- Full-time
- 1
- USD $75,000.00/Yr.
- USD $105,000.00/Yr.
- 45661
Job Description
Overview
At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:
At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:
- Clinical quality
- Integrity
- Service excellence
- Teamwork
- Accountability
- Continuous improvement
- Inclusion
Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.
At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.
Your ideas should inspire change. If you join our team, they will.
Responsibilities
Position Overview
Develop and coordinate teammate training, including creation of written and video materials, onboarding and annual training content, artificial intelligence (AI) education, and maintaining existing IT training library.
- Design and prepare training and educational materials for teammates across the enterprise, including written and video content
- Partner with various teams to plan and develop training content for both annual training and training for new processes and technology
- Maintain updated training curriculum in Knowledge Base library
- Create ServiceNow microsites, as needed, and train teammates to create microsites
- Create AI-focused training for a broad range of knowledge across the enterprise
- Code and/or roll out AI agents and align with AI Transformation and AI governance board to develop content, based on the company AI policy and approved technology
- Track and analyze data to evaluate training effectiveness and make recommendations or modifications, as needed
- Research, develop, and implement new training strategies; research, learn, and recommend AI-specific training to help teammates leverage AI for success in their roles
- Maintain and update required annual training courses
- Manage the training process/approach for the IT department
- Ensure company ROI on AI technology investments through teammate access to training adoption of AI technology
- Lead lunch & learn/webinar-style training classes, as needed, for both individual teams and larger, enterprise-wide audiences
Qualifications
- This position requires a minimum of a Bachelor’s degree in Training, Education, or related field, plus 5 years’ experience in a similar role
- Advanced SME in training on AI and how to apply AI training in corporate and clinical work environments
- Well-versed in Copilot with certifications in Copilot, Gemini, ChatGPT and similar technologies
- Experienced in the ServiceNow platform and creating microsites
- Experienced in Microsoft applications: Word, PowerPoint, Outlook, Copilot
- Proficiency in Adobe
- Ability to learn technology quickly to build appropriate training
- Experience and ability to present training to large audiences and respond to questions from all levels, including C-suite leaders.
- Ability to write and format training articles with supporting visuals (i.e. images, video)
USD $75,000.00/Yr. USD $105,000.00/Yr.
Similar Jobs
Trainer II
Centene Corporation
🇺🇸 Remote - US
Training and Development Spec4
Texas Health and Human Services
🇺🇸 Hybrid - Austin, TX
Education & Training Associate Trainer
Ensemble Health Partners
🇺🇸 Remote - US
Training Specialist
Berkshire
🇺🇸 Remote - US
Learning & Development Specialist
TrueNorth Companies, L.C.
🇺🇸 Hybrid - Cedar Rapids, IA
