MathWorks
Senior User Experience Researcher
Miro
Python
Edtech.com's Summary
MathWorks is hiring a Senior User Experience Researcher. The role involves collaborating with cross-functional teams to enhance user experience by conducting qualitative and quantitative research, identifying user pain points, and contributing to design and product strategy.
Highlights
- Improve user experience for MathWorks products by collaborating with development teams.
- Conduct user research using methods such as interviews, surveys, usability testing, and card sorting.
- Analyze user feedback and advocate for technical users in product design.
- Use research and collaboration tools such as UserZoom, OptimalWorkshop, Morae, or Miro.
- Apply quantitative research methodologies including survey and product usage analysis.
- Possess knowledge of MATLAB and at least one programming language: Python, C++, R, or JavaScript.
- Minimum qualifications include a Master’s degree with 2 years’ relevant experience, a PhD with no experience, or a Bachelor’s degree with 5 years’ experience.
- Salary range: $122,300 to $189,600 per year.
- May telecommute up to 40% of the time.
- Multiple positions available.
Senior User Experience Researcher Full Description
Senior User Experience Researcher
- Team: User Experience
- Location: US-MA-Natick
Job Summary
Collaborate with members of a cross-functional development team to improve the user experience for MathWorks products and applications. Participate in a user-centered design approach and work collaboratively to research, design, and validate innovative solutions to complex problems. Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints. Conduct user research, identify user pains, and study user workflows to impact strategy and product direction. Act as an advocate for our technical users. Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting. Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback. Contribute to requirements and collaborate on design documents.
May telecommute up to 40%.
Pay: $122,300.00 to $189,600.00 per year
Responsibilities
Qualifications
Minimum Requirements:
Employer will accept a Master’s degree in Computer Science, Engineering [any], Human Centered Design, Human Computer Interaction, or related field and [2] two years of experience in the job offered or in a Senior User Experience Researcher-related occupation.
Alternatively, employer will accept a PhD degree in Computer Science, Engineering [any], Human Centered Design, Human Computer Interaction, or related field and no experience or a Bachelor’s degree in Computer Science, Engineering [any], Human Centered Design, Human Computer Interaction, or related field and [5] five years of experience in the job offered or in a Senior User Experience Researcher-related occupation.
Position requires demonstrable experience with the following:
- Experience with a variety of quantitative research methodologies including survey data analysis or product usage analysis;
- Experience with a variety of qualitative research methodologies including user interviews or usability tests;
- Relevant research and collaboration tools including UserZoom, OptimalWorkshop, Morae, or Miro; and
- Knowledge of MATLAB or other programming languages including at least one of the following: Python, C++, R, or JavaScript;
Experience may be gained during graduate program. Will accept any suitable combination of education, training, and/or experience. Multiple positions available.
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