Edtech.com's Summary

Guild is hiring a Senior Workplace Experience Associate. This role involves facilitating day-to-day office operations, managing front-office tasks, and coordinating employee experience initiatives to enhance workplace culture. You will support events, ensure workplace safety and comfort, and collaborate with the Employee Experience team to foster a positive and inclusive work environment.

Highlights

Manage office supplies, facilities maintenance, and general office organization.
Contribute to employee experience programs and workplace culture.
Administer vendor management for in-office amenities and office maintenance.
Coordinate and plan workplace events and team-building activities.
Ensure office safety protocols and liaise with building security.
Utilize Workday, Zendesk, and Envoy for resource management.
Competitive salary range: $62,900 - $83,900 with stock options.
Heavy administrative experience and detail-oriented work skills required.
Must work onsite in the Denver office five days a week.

Senior Workplace Experience Associate Full Description

At Guild, we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office, roles based outside of our Denver office can sit in any of the following 32 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. We typically keep job postings active for 3–5 weeks, though this may vary depending on applicant volume and other factors.

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If you are an Internal Candidate, please apply via our Internal Job Board.

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At Guild, we uphold our Core Values in everything we do. Our team emphasizes our Core Values in the following ways:

Nurture A Learner’s Mindset - using a combination of feedback and reflection to gain productive insight into personal strengths and development areas
Build Shared Success - building partnerships and working collaboratively with others to meet shared objectives
Be an Owner - holding self and others accountable to meet commitments
Create Belonging - recognizing the value that different perspectives and cultures bring to our company

Guild is hiring a Senior Workplace Experience Associate. The Senior Workplace Experience Associate will support creating a positive, productive, and inclusive work environment by facilitating day-to-day office operations and employee experience initiatives.

This role involves welcoming office guests, managing high-volume front-office desk tasks and office resources, coordinating events, ensuring workplace safety and comfort, and supporting employees to enhance their overall experience. The Senior Associate will collaborate with the Employee Experience team to implement programs and initiatives that foster a vibrant and engaging workplace culture.

*This position is in-office five days per week without the ability to work remotely.

Responsibilities

Facilitate Day-to-Day Office Operations: Manage office supplies, facilities maintenance, and general office organization and stocking to ensure a smooth and efficient work environment.
Assist with Workplace Experience Initiatives: Contribute to the development and execution of employee experience programs that foster a positive and inclusive workplace culture.(e.g. Guild Community Groups and Co-Working)
Own vendor management process for in-office snacks and coffee, employee swag and store, and office maintenance.
Support Workplace and full-company Events: Plan and support employee events, team-building activities, and workplace celebrations to enhance employee engagement and foster a positive work culture.
Ensure Office Safety and Comfort: Monitor and maintain office safety protocols, including badging and access, cleanliness, and comfort, ensuring that the workplace is a safe and welcoming space for all employees. Liaise with building security and engineers as needed through Angus ticketing system.
Manage Workplace Resources: Work closely in Workday, Zendesk, Envoy to manage office space, seating charts, meeting rooms, and floor plans, ensuring all resources are readily available and functional.
Monitor Office Space Utilization and Gather Feedback: Track the use of office spaces and common areas, helping to optimize space usage and ensuring the workplace is conducive to collaboration and productivity. Collect employee feedback on workplace conditions and experiences, helping to identify areas for improvement and ensuring the workplace continues to meet their needs.
Onsite Event Support: Assist with catering, room setup and breakdown, swag, and partner with Executives, Executive Assistants, Chiefs of Staff, IT, Internal Comms, etc to deliver smooth, coordinated and well-executed events.
Manage Workplace Communication Channels: Help communicate important workplace information and updates, such as facility changes, policy updates, or upcoming events, to employees.
Assist with office build-out, construction projects, and office relocations as needed.

Additional information

Organizational and communication (written and verbal) skills.
Heavy administrative experience with excellent attention to detail.
An enthusiastic, can-do spirit, where you approach your work with curiosity, resilience, and a growth mindset in a fast-paced, dynamic, and often ambiguous work environment.
As we navigate a post-COVID work flexibility, it can make one day in the office slow, and the next day a whirlwind of Guilders, on-sites, and beyond. Being able to handle the mundane mixed with a hyper-busy schedule is key. Each type of day is important to running the Denver office with ease.
A knack for detail-oriented work in an ever-changing and fast-paced environment.
A background in customer service and being around people fills your cup.
You enjoy data entry and administrative work and love crossing off your to-do list.
Flexibility - it’s critical when serving changing needs and priorities across many teams!
Self-starter with demonstrated ability to thrive in fast-paced environments with minimal direction needed.
Must be able to comfortably lift up to 15 lbs.
Must be comfortable working onsite in our Denver office five days/week

We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. This role offers a competitive total compensation package, including a base salary of $62,900 - $83,900, and stock options. Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity.

At Guild, we unlock the talent and economic potential of America’s workforce for employees and their companies. We partner with the nation’s largest employers—including Walmart, Chipotle, Discover, Hilton, Macy’s, Target, and The Walt Disney Company—to create cultures of opportunity that help them attract and retain top talent, while building the workforce of the future from within. By using our proprietary Career Opportunity Platform to develop education and learning programs that work in the real-world, thousands of employees at those companies have gained the skills, knowledge, and guidance they need to build a brighter future for themselves and their families—all without paying for tuition or career services on their own.

Guild is female-founded and a certified B Corp. The company has been named to the TIME100 Most Influential Companies of 2022 list, CNBC Disruptor50 list three years in a row, Inc. Best Led Companies list, Fast Co. World Changing Ideas list and the B Lab Best for the World list among many others.

Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits:

Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
Access to a 401k to help save for the future
Open vacation policy for employees to rest and recharge
8 days of fully-paid sick leave, to take the time to heal and or recover
Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
Education benefits and tuition assistance to help your future development and growth

PRIVACY NOTICE

I understand that I am applying for employment with Guild and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a third-party service provider and that Guild may use other service providers to assist in the application process. Guild may share my information with such third-party service providers in connection with my application and for the start of employment.

I understand and agree to Guild's use of my information in accordance with Guild's Privacy Policy and, for applicants that are residents of the State of California, Guild's Applicant Privacy Notice and California Notice at Collection.

Original Job Description

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If you are an Internal Candidate, please apply via our Internal Job Board.

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At Guild, we uphold our Core Values in everything we do. Our team emphasizes our Core Values in the following ways:

Nurture A Learner’s Mindset - using a combination of feedback and reflection to gain productive insight into personal strengths and development areas
Build Shared Success - building partnerships and working collaboratively with others to meet shared objectives
Be an Owner - holding self and others accountable to meet commitments
Create Belonging - recognizing the value that different perspectives and cultures bring to our company

Responsibilities

Facilitate Day-to-Day Office Operations: Manage office supplies, facilities maintenance, and general office organization and stocking to ensure a smooth and efficient work environment.
Assist with Workplace Experience Initiatives: Contribute to the development and execution of employee experience programs that foster a positive and inclusive workplace culture.(e.g. Guild Community Groups and Co-Working)
Own vendor management process for in-office snacks and coffee, employee swag and store, and office maintenance.
Support Workplace and full-company Events: Plan and support employee events, team-building activities, and workplace celebrations to enhance employee engagement and foster a positive work culture.
Ensure Office Safety and Comfort: Monitor and maintain office safety protocols, including badging and access, cleanliness, and comfort, ensuring that the workplace is a safe and welcoming space for all employees. Liaise with building security and engineers as needed through Angus ticketing system.
Manage Workplace Resources: Work closely in Workday, Zendesk, Envoy to manage office space, seating charts, meeting rooms, and floor plans, ensuring all resources are readily available and functional.
Monitor Office Space Utilization and Gather Feedback: Track the use of office spaces and common areas, helping to optimize space usage and ensuring the workplace is conducive to collaboration and productivity. Collect employee feedback on workplace conditions and experiences, helping to identify areas for improvement and ensuring the workplace continues to meet their needs.
Onsite Event Support: Assist with catering, room setup and breakdown, swag, and partner with Executives, Executive Assistants, Chiefs of Staff, IT, Internal Comms, etc to deliver smooth, coordinated and well-executed events.
Manage Workplace Communication Channels: Help communicate important workplace information and updates, such as facility changes, policy updates, or upcoming events, to employees.
Assist with office build-out, construction projects, and office relocations as needed.

Additional information

Organizational and communication (written and verbal) skills.
Heavy administrative experience with excellent attention to detail.
An enthusiastic, can-do spirit, where you approach your work with curiosity, resilience, and a growth mindset in a fast-paced, dynamic, and often ambiguous work environment.
As we navigate a post-COVID work flexibility, it can make one day in the office slow, and the next day a whirlwind of Guilders, on-sites, and beyond. Being able to handle the mundane mixed with a hyper-busy schedule is key. Each type of day is important to running the Denver office with ease.
A knack for detail-oriented work in an ever-changing and fast-paced environment.
A background in customer service and being around people fills your cup.
You enjoy data entry and administrative work and love crossing off your to-do list.
Flexibility - it’s critical when serving changing needs and priorities across many teams!
Self-starter with demonstrated ability to thrive in fast-paced environments with minimal direction needed.
Must be able to comfortably lift up to 15 lbs.
Must be comfortable working onsite in our Denver office five days/week

Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
Access to a 401k to help save for the future
Open vacation policy for employees to rest and recharge
8 days of fully-paid sick leave, to take the time to heal and or recover
Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
Education benefits and tuition assistance to help your future development and growth

PRIVACY NOTICE

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Senior Workplace Experience Associate

Edtech.com's Summary

Senior Workplace Experience Associate Full Description

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