The University of Texas at Dallas
Software Specialist I - JSOM
Edtech.com's Summary
The University of Texas at Dallas is hiring a Software Specialist I for the Jindal School of Management (JSOM). The role involves preparing and deploying new desktops and laptops with standard JSOM images, assisting staff and faculty with data migration, and troubleshooting wireless connectivity issues across various devices including Windows, Apple, Android, and iOS platforms.
Highlights
- Prepare new desktops and laptops by applying the standard JSOM image upon receipt.
- Assist staff and faculty with data migration from old devices to new ones.
- Troubleshoot wireless network connectivity issues on Windows, Apple, Android, and iOS devices.
- Provide hardware and software support and resolve or assign support tickets as necessary.
- Support use of AV Podiums in classrooms and assist in daily operations of the JSOM Technology and Facilities department.
- Required qualifications include an Associate’s degree in a related field or equivalent IT certifications or experience.
- Salary range is $45,000 - Depending on Qualifications, paid monthly, for a regular full-time position.
- Work involves lifting and transporting moderately heavy computer equipment.
- Position requires maintaining security and integrity of critical infrastructure as per Texas Business and Commerce Code.
- Clients are faculty and staff within the Jindal School of Management at the University of Texas at Dallas.
Software Specialist I - JSOM Full Description
Software Specialist I - JSOM
Posting Details
Posting Number | S07162P
Position Title | Software Specialist I - JSOM
Functional Title | Software Specialist I
Department | Management
Salary Range | $45,000 - DOQ
Pay Basis | Monthly
Position Status | Regular full-time
Location | Richardson
Position End Date (if temporary) |
Posting Open Date | 07/22/2026
Posting Close Date |
Open Until Filled | No
Desired Start Date | 08/10/2026
Job Summary | *****YOUR NEXT OPPORTUNITY IS HERE***** APPLY TODAY!
Looking for a rewarding career opportunity with great benefits? Interested in joining a dynamic & fun group of professionals? Look no further! Join our team!
The University of Texas at Dallas has an excellent job opportunity for individuals looking to join our team as a Software Specialist I in the Jindal School of Management (JSOM).
Prepares new desktops and laptops for deployment by applying the standard JSOM image to them as they are received. Assist staff and faculty with data migration from old devices. Troubleshoot wireless network connectivity problems on Windows and Apple laptops and tablets as well as, Android and IOS devices. Additional duties as assigned.
Minimum Education and Experience | Associate’s degree in a related field or equivalent IT certifications or an equivalent combination of education and experience.
Preferred Education and Experience
Other Qualifications | To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities | Essential Duties and Responsibilities Assist JSOM staff and faculty with desktops, laptops, applications, and related technology. Provide support by troubleshooting hardware and software issues. Resolve issues or assign tickets as necessary. Answer support calls for assistance with AV Podiums in classrooms. Assist in the daily operations of the JSOM Technology and Facilities department as necessary.
Physical Demands and Working Conditions | Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as servers, switches, computers, and peripherals.
Physical Activities |
Working Conditions | Other - Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as servers, switches, & computers.
Additional Information | Work Notice:
Work will be performed on-site and in person.
What We Can Offer
UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes:
Competitive Salary Tuition Benefits BCBS PPO Medical Insurance Options – including 100% paid employee medical coverage for full-time employees AD&D Insurance Dental & Vision Plan Options Long and short-term disability TRS Retirement Plan Fertility Benefits Paid time off All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.
Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary |
Important Message | 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
Position Title | Software Specialist I - JSOM
Functional Title | Software Specialist I
Department | Management
Salary Range | $45,000 - DOQ
Pay Basis | Monthly
Position Status | Regular full-time
Location | Richardson
Position End Date (if temporary) |
Posting Open Date | 07/22/2026
Posting Close Date |
Open Until Filled | No
Desired Start Date | 08/10/2026
Job Summary | *****YOUR NEXT OPPORTUNITY IS HERE***** APPLY TODAY!
Looking for a rewarding career opportunity with great benefits? Interested in joining a dynamic & fun group of professionals? Look no further! Join our team!
The University of Texas at Dallas has an excellent job opportunity for individuals looking to join our team as a Software Specialist I in the Jindal School of Management (JSOM).
Prepares new desktops and laptops for deployment by applying the standard JSOM image to them as they are received. Assist staff and faculty with data migration from old devices. Troubleshoot wireless network connectivity problems on Windows and Apple laptops and tablets as well as, Android and IOS devices. Additional duties as assigned.
Minimum Education and Experience | Associate’s degree in a related field or equivalent IT certifications or an equivalent combination of education and experience.
Preferred Education and Experience
Other Qualifications | To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities | Essential Duties and Responsibilities Assist JSOM staff and faculty with desktops, laptops, applications, and related technology. Provide support by troubleshooting hardware and software issues. Resolve issues or assign tickets as necessary. Answer support calls for assistance with AV Podiums in classrooms. Assist in the daily operations of the JSOM Technology and Facilities department as necessary.
Physical Demands and Working Conditions | Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as servers, switches, computers, and peripherals.
Physical Activities |
Working Conditions | Other - Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as servers, switches, & computers.
Additional Information | Work Notice:
Work will be performed on-site and in person.
What We Can Offer
UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes:
Competitive Salary Tuition Benefits BCBS PPO Medical Insurance Options – including 100% paid employee medical coverage for full-time employees AD&D Insurance Dental & Vision Plan Options Long and short-term disability TRS Retirement Plan Fertility Benefits Paid time off All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.
Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary |
Important Message | 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Veteran Employment Preference - Form DD-214
Human Resources,
800 West Campbell Road, AD3.418
Richardson,
TX 75080-3021
800 West Campbell Road, AD3.418
Richardson,
TX 75080-3021
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