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Illinois Institute of Technology logo

Illinois Institute of Technology

Software Technical Manager

🇺🇸 Chicago, IL

🕑 Full-Time

💰 TBD

💻 Software Engineering

🗓️ May 26th, 2025

Edtech.com's Summary

Illinois Institute of Technology is hiring a Software Technical Manager. This role involves managing the administration of software applications for the Office of Graduate Academic Affairs, providing both technical and functional support. The position requires expertise in various software applications and includes tasks such as analyzing, planning, and implementing modifications to support the demand for online and electronic access. 

Highlights 
  • Administer software applications like Banner, Degree Works, Cognos BI, Footprints, Jira, and Confluence.
  • Requires expertise in student information systems, degree auditing, analytics software, and version control (Git).
  • Engage extensively in written, verbal, and electronic communications.
  • Develop tools for predictive analytics and user-interface enhancements.
  • Requires a Master's degree in information technology or a related field.
  • No budget authority but may supervise up to two graduate assistants.
  • Compensation benchmark at $89,336.

Software Technical Manager Full Description

Software Technical Manager

Position Title  | Software Technical Manager
Requisition #  | S01447P
FLSA  | Exempt
Location  | IIT-Mies Campus (MC), 10 West 35th St., Chicago
Department  | Graduate Academic Affairs

GENERAL DESCRIPTION  | Responsibility includes the administration of software applications that are utilized by the Office of Graduate Academic Affairs to provide both technical and functional support. This position requires a high degree of expertise in the following software applications: student information system (Banner); degree auditing and certification (Degree Works); business intelligence and analytics software (Cognos BI); ticketing system (Footprints); project tracking software (Jira); documentation (Confluence) and version control (GIT).

Benefits  | Our commitment to employee well-being is reflected in our competitive benefits package located here: https://www.iit.edu/hr/benefits

COMMUNICATIONS  | Extensive written, verbal and electronic communications with faculty and staff.
CUSTOMER SERVICE  | A proactive self-starter and team collaborator, which Interacts with business partners, analysts, and project stakeholders. Requires functional-technical support skills and provides end-user training. Metrics to track efficiencies will be enabled and monitored where possible.

Special Schedule Requirements  | 40 hours/week
EEOC Statement  | Illinois Institute of Technology is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer dedicated to building a community of excellence, equity, inclusion and diversity. It is committed to fostering an inclusive environment and actively seeks applications from individuals of all backgrounds and identities regardless of race, color, sex, marital status, religion, national origin, disability, age, unfavorable discharge from the military, status as a protected veteran, sexual orientation including gender identity and expression, order of protection status, and/or genetic information. All qualified applicants will receive equal consideration for employment.

Qualifications 
Education & Experience  | Master’s degree in information technology or a closely related field
Knowledge & Skills  | Master’s degree in information technology or a closely related field
SUPERVISION & BUDGET AUTHORITY  | May supervise 1-2 graduate assistants (up to 2,000 hours annually). No budget authority.
Physical Environment and Requirements  | Standard office environment. No physical activities required. 

Certifications and Licenses 
List any certifications or licenses that are either required or helpful in performing the job, designating whether required or preferred.  | n/a
 
Key Responsibilities 
Key Responsibility  | Analyze, plan, and implement modifications to existing software applications; evaluate technical solutions required to support functional changes required by increased demand for online/electronic access to software solutions; and enhance user-interface and points of integration. Develop and enhance predictive analytical tools used to evaluate academic program enrollment and graduate student academic performance. Administer various university-wide software applications. Examine and evaluate database layout, schema, relationship, table structure, and data requirements to develop or improve reports to assist with advising, enrollment management, and resource allocation. Consult with other teams, departments, and offices on proposals, project status, and technical issues related to system design, updates, and maintenance; troubleshoot and resolve issues. Create test plans and execute test cases after upgrades.

Percentage Of Time  | 100
 Posting Information 
Work Hours  | Monday – Friday 8:30-5:00
Position Category  | Full Time
Posting Date  | 05/23/2025
Closing Date  | 06/02/2025
Posted Until Filled  | Yes
Quicklink for Posting  | https://iit7.peopleadmin.com/postings/11265
Budget Information
 Budget Amount 
Benchmark Amount  | 89336
Supplemental Questions
Required fields are indicated with an asterisk (*).

Documents Needed to Apply
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter

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