Edtech.com's Summary

LivCor is hiring a Software Training Specialist. This role involves delivering effective training on a newly developed in-house revenue management system, facilitating user adoption, and supporting partner organizations through comprehensive training materials, demonstrations, and ongoing support.

Highlights

Facilitate engaging end-user training sessions both virtually and in-person for the new revenue management system.
Develop and maintain clear, user-friendly training materials including guides and presentations.
Provide hands-on software demonstrations and troubleshoot basic technical issues during training.
Collaborate with internal teams to ensure training aligns with business processes and system updates.
Support post-training follow-ups and refresher sessions to reinforce user confidence and system adoption.
Require 2+ years of corporate software training experience and 5+ years in multifamily industry experience.
Strong presentation, communication, and problem-solving skills; proficiency with virtual training platforms.
Experience with property management and revenue management systems, along with software rollout or UAT assistance, is a plus.
Base compensation ranges from $95,000 to $120,000 annually, with discretionary bonus and incentive eligibility.
Benefits include comprehensive health plans, 401(k) match, fertility/adoption support, paid holidays, and PTO.

Software Training Specialist Full Description

Software Training Specialist

remote type

Hybrid

Chicago, IL

Atlanta, GA

Dallas, TX

Full time

LivCor, a Blackstone portfolio company, is a real estate asset management business specializing in multi-family housing. Formed in 2013 and headquartered in Chicago, LivCor is currently responsible for a portfolio of over 400 Class A and B properties comprising more than 150,000 units in markets across the United States.

Our business is focused on making real estate more valuable. But for us, it’s more than that. It’s people first, community always. It’s a life-filled career, not just a career-filled life. It’s doing good work, with good humans, and making a difference. It’s excellence in all its forms. Ultimately, we create great places to work, live, and grow. We do that by focusing on leaving people – and places – better than we found them.

Whew! Still with us? Cool. Let’s talk about where you’d fit in:

Only read further if you are:

Kind
Humble
Honest
Relentless
Smart with Heart

You should be:

Authentic. You do you. Together, we’ll do something amazing.
A passionate person with a love for real estate and investing; and believes that helping others win is a noble cause, essential to our success.
An excellent team player who enjoys working with others and has strong interpersonal skills.
Highly motivated, energetic, and organized

We're looking for a highly motivated and engaging Software Training Specialist to help our partner organizations master rate review and leasing with our new, in-house revenue management system. In this role, you'll be key to ensuring a smooth and successful transition for our users, driving their confidence and adoption of the new software. This position offers an exciting opportunity to make a direct impact on user proficiency and system utilization.

What you will do:

Facilitate engaging end-user training for our newly developed in-house revenue management system.
Deliver comprehensive training sessions to diverse audiences, both virtually and in-person, across multiple partner organizations. Some travel is required.
Develop and maintain clear, user-friendly training materials, including guides, presentations, and quick-reference tools.
Provide hands-on demonstrations of software functionality and key workflows to ensure practical understanding.
Address user questions and troubleshoot basic technical issues during training sessions, providing immediate support and clarification.
Gather valuable user feedback to identify areas requiring additional support, clarification, or future training enhancements.
Collaborate closely with internal teams and stakeholders (e.g., product development, support) to ensure training content and delivery align seamlessly with business processes and system updates.
Support post-training follow-up and refresher sessions as needed to reinforce learning and address evolving user needs.
Champion user confidence and familiarity with the new system, ultimately driving high adoption rates.
Coordinate with operating partners to ensure training is supportive of their leasing processes and reinforces pre-established guidelines.

What you should have:

2+ years of corporate training experience, preferably in software. Prior experience conducting systems/technology training highly preferred.
5+ years of experience in multifamily; exposure to revenue management heavily preferred
Excellent presentation and communication skills; ability to simplify complex technical information
Strong problem-solving skills and proficiency with virtual training platforms.
Experience drafting or editing training materials (PowerPoint and live environment training)
Experience with property management systems and revenue management systems a plus!
Experience assisting with UAT or software rollouts is a plus!

If you're passionate about empowering users, are a proven self-motivated professional, and have a knack for making complex software easy to understand, we encourage you to apply!

What we offer:

We believe that when we take care of our people, everything else follows. We’re committed to clear expectations, honest feedback, and helping you grow. That’s why we foster a culture that’s collaborative, inclusive, and refreshingly ego-free. We are good neighbors that lead with empathy, embrace curiosity, and put trust at the heart of everything we do. Together, we strive for excellence.

We deeply value diversity in all forms. We want people who sound, think, love, and live differently from one another. This isn’t a footnote—it’s foundational.

Now, on to the practical stuff:

Generous 401(k) match to help you plan for the future
Fertility, adoption, and surrogacy support to grow your family your way
Comprehensive health benefits, including medical, dental, and vision
Hybrid work model with offices in Chicago, NYC, Atlanta and Dallas

LivCor is proud to be a US EPA ENERGY STAR® Partner.

Base Compensation Range:

$95,000.00 To $120,000.00 Annually. This represents the presently-anticipated low and high end of the Company’s base compensation range for this position. Actual base compensation range may vary based on various factors, including but not limited to location and experience.

Total Direct Compensation: This job is also eligible for discretionary bonus and incentive compensation on an annual basis.

Benefits: The Company provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays and paid time off (PTO).

The additional total direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

Please review the job applicant privacy notice here.

EEO Statement

LivCor is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email talent@revantage.com

Original Job Description