Ascend Learning
Solutions Consultant
🇺🇸 Remote - US
🕑 Full-Time
💰 TBD
💻 Sales
🗓️ August 20th, 2025
Edtech.com's Summary
Ascend Learning is hiring a Solutions Consultant. This role involves educating clients on digital platforms and integrated e-learning tools, establishing strong client relationships in educational and training institutions, and collaborating with sales, marketing, and product teams to enhance customer success and technical support.
Highlights
- Lead digital product demonstrations and showcase innovative technologies to educators and assigned personnel.
- Conduct onboarding webinars and provide consulting on best practices for product implementation.
- Develop technical documentation and resources, and deliver remote or on-site training sessions.
- Collaborate across Sales, Marketing, and Product teams to provide customer feedback and improve services.
- Offer technical support and troubleshoot account issues while engaging with industry events and customer advisory councils.
- Require 5+ years of fire department or EMS/EMT experience with current certifications or licensure.
- Strong technical skills preferred, especially with Learning Management Systems and software training/documentation.
- Associate or bachelor’s degree preferred; High School Diploma or GED required.
- Up to 25% travel, with preferred experience teaching Fire Fighting or EMS/EMT classes.
- Benefits include flexible paid time off, comprehensive medical and dental insurance, 401(k) matching, parental leave, wellness resources, and tuition reimbursement.
Solutions Consultant Full Description
Solutions Consultant
Job Category: Sales
Requisition Number: SOLUT006031
- Full-Time
Leawood, KS 66211, USA
Job Details
Description
We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.
WHAT YOU'LL DO
As a Solutions Consultant for Public Safety Group (PSG), you’ll provide clients with education on our digital platforms with integrated assessment, e-learning tools, and solutions that lead to better learner outcomes by establishing and developing quality relations with clients in high schools, colleges, universities, and training centers in private, state, and local academies.
WHERE YOU’LL WORK
This position will work remote in the United States.
HOW YOU’LL SPEND YOUR TIME
- Drive client value by leading digital product demonstrations, service offerings, and innovative technologies for instructors, faculty, educators, and/or assigned personnel
- Host onboarding webinars, and consult on best practices for PSG’s product application and implementation
- Enhance internal training by developing technical documentation and resources, delivering remote or on-site training, and fostering a client success culture through feedback
- Collaborate with Sales, Marketing, and Product teams providing customer feedback to refine products and services. Provide technical support and troubleshooting for accounts, and engage with customer advisory councils and industry events and conferences to stay connected with client needs and market trends
WHAT YOU'LL NEED
- Associate or bachelor’s degree in related field preferred, High School Diploma or GED required.
- 5+ years of experience as a member of a fire department or EMS/EMT service with current certifications or licensure
- Strong technical skills, with experience in software training and/or documentation, particularly with Learning Management Systems, a plus
- Exceptional leadership, communication, organizational and presentation abilities
- Excellent time management and problem-solving competencies
- Successful history of driving change through persuasive presentations, both individually and to large audiences
- Up to 25% of travel is expected
- Preferred: 2+ years' experience teaching Fire Fighting or EMS/EMT classes
BENEFITS
- Flexible and generous paid time off
- Competitive medical, dental, vision and life insurance
- 401(k) employer matching program
- Parental leave
- Wellness resources
- Charitable matching program
- Hybrid work
- On-site workout facilities (Leawood, Gilbert, Burlington)
- Community outreach groups
- Tuition reimbursement
Fostering A Sense of Belonging
We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
About Ascend Learning
As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.
#LI-KH1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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