Pearson
Specialist, Technology Solutions
LMS
Edtech.com's Summary
Pearson is hiring a Specialist, Technology Solutions. This role requires partnering with HR and Legal technology teams to analyze, define, and prioritize business requirements, ensuring effective communication between business stakeholders and technology delivery. The position involves leading end-to-end requirements gathering, facilitating workshops, and driving alignment across initiatives to support enterprise technology solutions.
Highlights
- Lead full end-to-end requirements scoping and analysis for HR and Legal technology initiatives.
- Collaborate with stakeholders to translate ideas into validated business requirements.
- Manage backlog grooming with Delivery Manager and development teams.
- Champion structured, enterprise-wide requirements gathering processes.
- Facilitate workshops, interviews, and working sessions to clarify business needs.
- Support evaluation of new technology solutions, particularly for Legal technologies.
- Maintain traceability between business needs, solution design, and delivered functionality.
- Required experience: 5+ years in business analysis, preferably in enterprise technology or digital transformation.
- Preferred familiarity with HR systems (Oracle Fusion HCM, Saba, Degreed) and Legal platforms (Ironclad CLM, ServiceNow, Onit, TrustArc).
- Salary range: $90,000 - $110,000 with eligibility for annual incentives.
Specialist, Technology Solutions Full Description
About the Role
Pearson's Office of the CTO organization is seeking a skilled and strategic Business Analyst to partner with our HR and Legal technology teams. This role will serve as the connective tissue between business stakeholders and technology delivery, ensuring that requirements are clearly defined, thoroughly evaluated, and thoughtfully prioritized before development begins.
You will have a front-row seat at the intersection of business need and technical delivery, helping leaders articulate their vision, deconstruct complex requests, and define problems in a structured, actionable way. The ideal candidate is not just a note-taker, but a thinker—someone who can challenge assumptions, connect the dots, and ensure the organization makes smart, informed decisions about technology change.
Key Responsibilities
- Lead full end-to-end requirements scoping and analysis for HR and Legal technology initiatives.
- Collaborate with stakeholders to translate ideas into clear, comprehensive, and validated business requirements.
- Distinguish between overlapping or interdependent business needs, ensuring all solution designs consider the broader process and technology landscape.
- Partner closely with the Delivery Manager and development teams to ensure accurate and complete backlog grooming.
- Promote a structured and consistent approach to requirements gathering, championing the adoption of an enterprise-wide process as it evolves.
- Facilitate workshops, interviews, and working sessions to elicit, document, and refine business requirements.
- Support evaluation of new technology solutions, particularly for Legal, where requirements may extend beyond existing platforms.
- Maintain traceability between business needs, solution design, and delivered functionality.
- Provide thought leadership to stakeholders, ensuring alignment across HR and Legal initiatives and minimizing rework due to unclear or changing scope.
Required Qualifications
- 5+ years of business analysis experience, preferably within enterprise technology or digital transformation teams.
- Strong track record of gathering, documenting, and managing complex business requirements end-to-end.
- Experience working across cross-functional teams and translating non-technical business needs into technical requirements.
- Proven ability to challenge assumptions diplomatically and guide stakeholders toward clear, actionable requests.
- Exceptional communication, facilitation, and organizational skills.
- Experience working in agile delivery environments.
Preferred Qualifications
- Experience with HR systems such as Oracle Fusion HCM, Saba, Degreed , or other HRIS/LMS/LXP platforms.
- Familiarity with Legal technology platforms such as Ironclad CLM, ServiceNow, Onit, TrustArc , or similar tools.
- Exposure to enterprise service management tools and backlog management processes (e.g., Jira, or ServiceNow).
- Background in corporate technology or shared services environments.
Why Join Pearson
At Pearson, you'll help shape how technology empowers learning and innovation globally. You'll work with a team that values curiosity, collaboration, and thoughtful solution design—all while driving meaningful change across our enterprise systems.
This is a hybrid work setup, with a preference for candidates who are able to work onsite at our Durham office three days per week.
Applications will be accepted through March 25. This window may be extended depending on business needs.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
The full-time salary range for this role is between $90,000 - $110,000
This position is eligible to participate in an annual incentive program, and information on benefits offered is here
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Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Service Owner
Job Family: TECHNOLOGY
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