Specialized Technology Support Administrator – Community and Global Partnerships

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $56K - $62K

💻 Information Technology

🗓️ September 24th, 2025

LMS

Edtech.com's Summary

Missouri State University is hiring a Specialized Technology Support Administrator for the Community and Global Partnerships division. The role involves coordinating and managing end-user support services, media services, inventory, and the IT student workforce, as well as providing instructional and desktop technology support to faculty, staff, students, clients, and partners. The administrator installs, maintains, troubleshoots, and supports specialized equipment and technology to ensure smooth operation of research administration, economic development, and international programs.

Highlights

Coordinate and administer end user support services, oversee media services and inventory, and manage IT student workforce.
Provide instructional and desktop support for faculty, staff, students, clients, and external partners.
Install, maintain, troubleshoot, and support specialized equipment and all technology devices for division units.
Required technical skills include knowledge of LMS, distance learning, video streaming, classroom A/V components, and web conferencing tools.
Must have expertise in computer security procedures, cybersecurity best practices, systems analysis, hardware/software configuration, and troubleshooting.
Experience with ticketing systems, server administration, cloud systems, and wireless/network technologies is required.
Strong leadership, supervision, communication, time management, and organizational skills are mandatory.
A Bachelor's degree or equivalent education and experience with at least three years supporting diverse IT environments is required; higher education experience preferred.
Compensation ranges from $55,890 to $62,000 annually, full-time exempt position.
A valid driver's license is required with the ability to travel between campus and other locations during business hours; occasional evenings, weekends, and travel for professional development are expected.