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Missouri State University

Specialized Technology Support Administrator – Community and Global Partnerships

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $56K - $62K

💻 Information Technology

🗓️ October 28th, 2025

LMS

Edtech.com's Summary

Missouri State University is hiring a Specialized Technology Support Administrator for the Community and Global Partnerships Office. This role coordinates and manages end user support services, media services, inventory, and the IT student workforce while providing instructional and desktop support across faculty, staff, students, clients, and external partners. The position also involves installing, maintaining, troubleshooting, and supporting specialized equipment and technology to ensure operational success across the Division's research administration, economic development, and international programs.

Highlights
  • Coordinate and administer broad end user support services for the Division of Community and Global Partnerships.
  • Oversee media services, inventory, and manage information technology student workforce.
  • Provide instructional and desktop support to faculty, staff, students, clients, and external partners.
  • Install, maintain, troubleshoot, and support specialized equipment, client services, and technology devices.
  • Required software and technical skills include LMS, distance learning, video streaming technologies, Microsoft Office suite, ticketing systems, service portals, server administration, cloud systems, wireless/network technologies, and classroom A/V technologies.
  • Must have a Bachelor’s degree or an equivalent combination of education and experience, with at least three years in IT support, preferably in higher education.
  • Strong leadership, supervision, communication, and customer service skills are required.
  • Ability to work flexible hours including evenings, nights, weekends, and occasional travel for professional development.
  • Compensation range: $55,890 - $62,000 annually.
  • Must have a valid driver’s license and be authorized to work in the United States; the position does not sponsor visas.