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Missouri State University

Specialized Technology Support Administrator – Community and Global Partnerships

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $56K - $62K

💻 Administrator

🗓️ July 10th, 2025

LMS

Edtech.com's Summary

Missouri State University is hiring a Specialized Technology Support Administrator – Community and Global Partnerships. This role manages end user support services, media services, inventory, and the IT student workforce for the Division of Community and Global Partnerships. The administrator installs, maintains, troubleshoots specialized equipment, and provides instructional and desktop support for faculty, staff, students, clients, and external partners to ensure smooth operation within research administration, economic development, and international programs.

Highlights
  • Coordinate and manage broad end user support services and media services.
  • Oversee inventory and manage the information technology student workforce.
  • Provide instructional and desktop support for faculty, staff, students, clients, and external partners.
  • Install, maintain, troubleshoot, and support specialized technology equipment and client services.
  • Require a Bachelor’s degree or equivalent experience; three years IT support experience preferred, especially in higher education.
  • Must have proficiency or rapid learning ability with LMS, distance learning, video streaming, classroom technologies (A/V components, cameras, audio equipment, web-conferencing), and university-specific technologies.
  • Strong skills in hardware/software troubleshooting, cybersecurity practices, ticketing systems, and cloud/server administration.
  • Valid driver's license required; travel between campus locations necessary during business hours.
  • Salary range of $55,890 to $62,000 annually; full-time exempt position.
  • Expected to work flexible hours, including evenings and weekends for system upgrades or major IT issues.