BetterUp
Sr AI Automation Engineer
Edtech.com's Summary
- Develop infrastructure for AI agents including MCP servers and stateful sub-agents.
- Integrate AI solutions with platforms like Slack, Jira, Salesforce, Okta, Workday, Google Workspace, and AWS.
- Ensure safe and reliable access to sensitive coaching, employee, and partner data.
- Collaborate with non-technical operators to understand workflows and translate them into AI automations.
- Maintain full lifecycle ownership from discovery to production bug fixes.
- 7+ years of engineering experience with scalable systems deployment.
- Experience with Claude, Anthropic SDK, and MCP agent frameworks.
- Publish work through open source, demos, or talks demonstrating AI automation skills.
- Work cross-functionally in HR, Sales, Customer Success, Coach Operations, Legal, and Finance departments.
- Benefits include personal coaching, medical/dental/vision insurance, paid time off, volunteer days, learning stipends, charitable matching, and 401(k) contributions.
Sr AI Automation Engineer Full Description
About the role
This is applied agent engineering: tool-using AI systems built on real business data, embedded in the workflows people live in every day, trusted enough to be part of how the work actually gets done. This is foundational work. It shapes how BetterUp wins in the AI era, and how many more people grow through what we build. You'll embed with HR, Sales, Customer Success, Coach Operations, Legal, and Finance to do three things:
Understand how people actually work, with sufficient detail to build the right solutions
Apply AI to fit the workflow as it is, not as a redesign would have it
Reimagine what comes next, once you've earned the team's trust
About BetterUp
We are a company of AI builders. Across every function, people are shipping their own agents, Claude skills, and projects. We have the latitude to act and an explicit push from leadership to do it. This role exists to multiply our team's leverage and to rebuild BetterUp from first principles around what AI makes possible.
What you'll own
The split is roughly 30% product, 70% engineering. On the product side, you'll map workflows, define success metrics, and decide what's worth automating versus what's worth redesigning.
On the engineering side:
Build the infrastructure for reliable, powerful agents: MCP servers, stateful sub-agents, agent skills, and instrumentation that ensures durable success
Integrate across the systems BetterUp runs on: Slack, Jira, Salesforce, Okta, Workday, Google Workspace, AWS
Set the bar for effective, safe and reliable agentic access. This work touches coaching data, employee data, and partner data, and BetterUp is a company built on trust
Build reusable skills and tools that the rest of the company can leverage
Multiply your impact: review other builders' integrations, share patterns, raise the floor on what non-engineers can ship safely
Who you are
You experiment with new models, agent frameworks, and orchestration patterns on your own time because you can't help it. Claude, the Anthropic SDK, and MCP are already in your toolkit. You've replaced parts of your own work or life with agents you built yourself, you read model release notes the day they drop, you pay for the tools out of pocket, and you have a strong opinion about why one agent framework beats another for a given problem.
You publish your work where you can: open-source, write-ups, demos, or conference talks.
You also bring:
7+ years of engineering experience, with a track record of shipping real systems at scale
The ability to sit with a non-technical operator, understand their actual workflow rather than what they think the solution is, and translate it into a working agent or automation
A founder's bias for action and a senior engineer's obsession with quality
Full-lifecycle ownership, from the first discovery call to the tenth production bug
Comfort when the problem isn't fully scoped, and a preference for finding the right work over waiting for it
How to apply
You'll work inside an AI Transformation team with a clear mandate, real budget, and direct executive support. And you'll work with peers across every function who are just as obsessed and just as capable.
Apply with a link to a portfolio, GitHub, or working agent. Anything that shows what you build when you're not being told what to build.
Benefits
Personal BetterUp coaching access (plus one for friend/family)
Medical, dental, vision insurance
Flexible paid time off
4 BetterUp Inner Workdays annually
5 volunteer days per year
Learning and Development stipend
Company-wide summer and winter breaks
Year-round charitable contribution matching
401(k) self-contribution
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