Articulate
Staff Product Designer, AI
🇺🇸 Remote - US
🕑 Full-Time
💰 $178,900 - $268,300
💻 Product Development
🗓️ February 28th, 2024
Design SaaSArticulate is the leading SaaS provider of online training solutions for the new world of work. Our industry-leading software and services make it simple for enterprises and SMBs to develop, deliver, and analyze online training that’s engaging and effective.
As the Staff Designer, you will play a pivotal role in shaping our platform’s future state. You’ll lead projects of significant scope and complexity and serve as a leader within the Product Design group, demonstrating what excellent execution, collaboration, and communication look like. You’ll join a collaborative team focused on a core product experience, owning design throughout the product development lifecycle. Day-to-day, you’ll be leveraging best practices in product design to empower the team and deliver business value, including Design Sprints, rapid prototyping, collaborating on research, defining design specifications, participating in design reviews, and designing effective, efficient, and beautiful solutions to challenging problems. Navigating ambiguity is a strong suit, and you deeply value collaboration using the three-legged stool product development model.
Overall Impact
- You focus on the highest impact, future-facing decisions and are trusted with the most critical initiatives. Your impact is not only about execution but also about influence and guidance. You drive our design and quality standards across the organization.
- Clearly communicate complex concepts to stakeholders representing strategic and user-focused viewpoints with confidence and ease
- Efficiently estimate work timelines, prioritize efforts across multiple verticals, and drive work forward without supervision
- Steer design decision-making to meet the needs of users while also aligning with our business goals, measuring solutions and outcomes against providing customer value
- Track record of creating improvements across major parts of their department bringing about positive changes to the business
- You are a true multiplier: you use your unique skills and experience to push the Design organization to new heights.
What you'll do:
Design Thinking & Storytelling
- Lead exploration for solving design problems across our family of SaaS products
- Use an expert level understanding of our products and assets, the competitive landscape, and our users in product decision-making
- Participate in interviews with customers to gain new insights and synthesize research into findings for potential product improvements
- Meet with the design team regularly to discuss product design decisions and transform product insights into intuitive, user-friendly application features
- Manage competing priorities and act on decisions in the face of ambiguity
Design Execution
- Craft efficient user flows, thoughtful wireframes, high-fidelity pixel-perfect designs, prototypes, and pattern documentation leveraging our design system
- Create detailed design specs with all manner of states considered, well-annotated, and ready for handoff to our product development team
- Validate creative ideas through rapid prototyping and user testing
- Identify and proactively tackle future issues before they grow into something even bigger
- Break down complex projects into simple systems that can be effectively designed and maintained by less experienced designers
Collaboration
- Collaborate closely with engineering and product tripod members to strategically iterate on and ship new features regularly
- Lead internal conversations with product and engineering about our design direction and synthesize decisions and designs in order to advise teams on execution.
- Proactively think of ways to improve collaboration between stakeholders, design, and engineering.
- Have mastered the art of the stakeholder review; completely own the feedback and design support they require on your projects
- Proactively identify technical and organizational design debt and build consensus on thoughtful solutions.
Team Citizenship
- Anticipate broad stylistic/technical change and keep us ahead of the curve by evolving our design language, thinking, and systems to stay modern.
- Help develop and refine best practices and methodologies for the design team, contributing to a culture of continuous improvement.
- Inspire your fellow designers and are seen as a role model and mentor to every member of the team.
What you should have:
- You have a Bachelor’s degree in Design, HCI, or a related field
- You are a well rounded product designer with at least 10-12+ years professional experience in fully responsive web environments
- Thorough knowledge of design principles, typography, color theory, and layout.
- Strong understanding of user-centered design principles and user experience best practices
- Excellent communication and collaboration skills, with the ability to articulate design decisions and provide constructive feedback
- Strategically minded individual who seeks new opportunities to make impact.
- Passionate about end-to-end customer experience holistic of brand and product
- A compassionate doer who seeks to improve our processes and regularly works to identify areas to maximize team efficiency
- Great team player, highly self-motivated. Ability to collaborate closely with copywriters, product designers, and engineers
- You are resilient, reliable, and optimistic
- You are an open-minded thinker who’s constantly in search of engaging, usable interaction patterns, and cutting-edge design work in the real world
Nice to haves
- Experience working in a SaaS or technology-driven company
- Previous experience leading or mentoring other designers
$178,900 - $268,300 a year
The pay range for this position is $178,900 to $268,300 for all US locations. Articulate takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. This position is also bonus eligible. Articulate also offers a robust suite of benefits, check out the website for a full list.
About us
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.
Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here.
Articulate welcomes different voices and viewpoints and does not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, native language, pregnancy status, physical size, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position. (For information about Articulate's privacy practices, please view our Privacy Notice)
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