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University of Kentucky

STEPS Staff Support Associate

🇺🇸 Lexington, KY

🕑 Temporary

💰 $15 - $17 per Hour

💻 Other

🗓️ August 6th, 2025

Edtech.com's Summary

University of Kentucky is hiring a STEPS Staff Support Associate. The role involves managing office mail, processing external scholarship checks, scanning documentation into ProSAM student records, outreaching to donors for check processing, handling phone calls about scholarship checks and eligibility, and providing support to the main telephone line and reception as needed.

Highlights
  • Manage office mail including collection, delivery, sorting, and forwarding to staff
  • Process external scholarship checks by organizing, copying, and providing receipts for in-person deliveries
  • Scan documentation into ProSAM student records
  • Contact donors to obtain additional information for check processing
  • Handle phone inquiries about scholarship check receipt, processing, disbursement, and academic scholarship eligibility
  • Provide support for the main telephone line and reception area
  • Proficiency required in Outlook, Word, Excel, and Adobe software
  • Salary range from $15 to $17 per hour, full-time temporary position with 40 hours per week (Monday to Friday, 8 am to 5 pm)
  • High school education required; customer service and/or office administration experience preferred
  • Work is performed in the Student Financial Aid department serving the university community

STEPS Staff Support Associate Full Description

STEPS Staff Support Associate

Job Title  | STEPS Staff Support Associate
Requisition Number  | TE09003
Department Name  | 1B530:Student Financial Aid
Work Location  | Lexington, KY
Salary Range  | $15-$17
Type of Position  | Temporary
Position Time Status  | Full-Time
Required Education  | High School
Required Related Experience  |
Required License/Registration/Certification  |
Physical Requirements  | Must be comfortable working in a shared office space
Shift  | 40 hours per week; Monday through Friday 8:00 am to 5:00 pm
Job Summary  | Join our Student Financial Aid office as a  STEPS Staff Support Associate!

What You’ll Do: In charge of office mail: collecting from and delivering to mail room, opening, sorting, forwarding to appropriate staff Processing external scholarship checks: organizing/copying checks and providing receipts for checkes delivered in-person Scanning documentation into ProSAM student records Outreach to donors for additional Information to process checks Answer phone calls regarding external scholarshlp check receipt/processing/disbursement and calls regarding academic scholarshlp eligibility Provide support to the main telephone line and reception area as needed

Skills / Knowledge / Abilities  | Proficiency in Outlook, Word, Excel, Adobe
Does this position have supervisory responsibilities?  | No
Preferred Education/Experience  | Customer service and/or office administration experience
Deadline to Apply  | 08/19/2025

Our University Community  | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
  1. * Please describe how you keep yourself organized and any system you may use to do this. 
    (Open Ended Question)
  2. * Please describe a specific work accomplishment or task in which you used Microsoft Excel Software. 
    (Open Ended Question)
Applicant Documents
Required Documents
Optional Documents
  1. Resume
  2. Cover Letter
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