Storage and Virtualization (Systems Engineer)
UITS Telecommunication Infrastructure, Indiana University | Bloomington or Indianapolis, IN | Full-Time | Job ID 320776
About the Team
The Intelligent Infrastructure team is the driving force behind Indiana University’s private cloud. The team designs, deploys, and manages a complex, georedundant, virtualized computing and storage environment that provides Infrastructure as a Service to the entire university community, from department workloads to crucial campus operations.
The team maintains a self-service portal for spinning up virtual servers, storage, and network resources, automated workflows for resource management, and infrastructure for everything from traditional enterprise applications to containerized microservices.
About the Role
This position is on the Storage and Virtualization team and provides senior-level expertise for the storage and data protection systems that keep university data available, secure, and recoverable during system failures or major incidents. These systems are a key part of IU’s business continuity strategy and essential for protecting critical services from downtime.
Responsibilities
- Coordinate projects, provide oversight for complex work, and serve as a primary point of contact for collaboration with other UITS teams and university stakeholders.
- Design, develop, and implement advanced systems that adhere to university policies and standards, and serve as a senior point of escalation for complex system performance issues.
- Author test cases and automation scripts, report bugs, and work closely with other technical teams to resolve highly complex problems.
- Establish metrics, determine system configurations for performance and security, and analyze capacity data to develop capacity plans.
- Document infrastructure design decisions and issue resolutions, and lead service disaster recovery planning.
- Evaluate new capabilities and emerging technologies, and recommend improvements to systems engineering practices, tools, and approaches.
- Review work and guide junior peers, and serve as a project leader when needed.
Qualifications
- Bachelor’s degree, preferably in computer science or a related field.
- Five years of systems engineering or related experience.
- Preferred: three years each in storage array administration, multi-site storage infrastructure, business continuity management, data protection and replication, fiber channel infrastructure, and system administration (Windows, Linux, hypervisor, container).
- Strong communication, time management, and prioritization skills, with a high degree of accuracy and initiative.
Work Arrangement
The position is based in Bloomington or Indianapolis, Indiana, and is eligible for a hybrid schedule mixing remote and in-person work, subject to change based on university policy and business needs. The role is on call in support of critical services 24 hours a day, 7 days a week.