Edtech.com's Summary

University of Nebraska-Lincoln is hiring a Student Account Specialist. The role involves working directly with students, parents, and campus partners to resolve inquiries and issues related to student accounts, managing federal and private fund refunds in compliance with Title IV regulations, and supporting various billing and reconciliation processes within the Student Accounts department.

Highlights

Responsible for customer relationship management involving students, parents, and university staff.
Handle refunds of federal, state, and private funds to students, ensuring compliance with Title IV cash management rules.
Manage intercampus billing and track foundation funds for student aid payments.
Process Department of Education Return to Title IV uncashed warrants.
Support the Assistant Director with account reconciliations and student financial data requests.
Proficiency required in Microsoft Office products.
Bachelor's degree in Business, Finance, or Accounting plus 2 years relevant experience required; equivalent combination considered.
Strong communication, interpersonal, math, customer service, and problem-solving skills essential.
Criminal history background check required.
Minimum salary of $38,500 per year; position is full-time with a hybrid work schedule after training.

Student Account Specialist Full Description

Student Account Specialist

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Please see Special Instructions for more details.

“Click on “Apply for this Job”. You will then either create an application or edit your current application that is on file. You will be required to attach your resume, cover letter and list of references as three (3) separate documents in MS Word or PDF format.”

Position Information

Working Title | Student Account Specialist
Department | Student Accounts-0983
Requisition Number | S_250709
Posting Open Date | 09/09/2025
Application Review Date: (To ensure consideration, please submit all application materials before review date) | 09/23/2025
Posting Close Date |
Open Until Filled | Yes

Description of Work | Position works with students and parents, maintaining solid customer relationships while responding to inquiries from students, parents, peers and campus partners. Investigate/resolve elevated customer questions and problems. Responsible for refunding federal, state and private funds to UNL and NCTA students in compliance with Title IV cash management rules. Manage intercampus billing with other NU campuses. Track and invoice foundation funds for student aid payments. Process Department of Education Return to Title IV uncashed warrants. This position supports the Assistant Director with reconciling work within Student Accounts and supporting department requests for student financial data.

This position will be a hybrid schedule, once training period is successfully completed.

The University of Nebraska-Lincoln seeks to attract and retain a high performing and collaborative workforce. UNL is committed to providing a work environment and culture that fosters personal and professional success where every person and every interaction matters. The University is proud to be one of Nebraska’s preferred and largest employers where individuals are able to participate and contribute to their full potential.

As an EO/AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://equity.unl.edu/notice-nondiscrimination/.

Minimum Required Qualifications | Bachelor’s degree in Business, Finance or Accounting plus 2 years of relevant experience required; equivalent education/experience considered. Must have strong written and oral communication skills. Excellent interpersonal skills necessary. Proficiency with Microsoft Office products essential. Math skills involving understanding of debits and credits in financial accounts required. Must have excellent customer service and problem solving skills.
Preferred Qualifications | Bachelor’s degree in Management preferred. Experience in college or university financials office helpful. Accounting or business background desirable. Experience in collections, data management and student finance helpful. Knowledge of accounting basics, financial billing, higher education/Department of Education regulations preferred.
Pre-Placement Driving Record Review Required | No
Physical Required | No
Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. | No
Criminal History Background Check Required | Yes
Posted Salary | $38,500/yr. minimum
How to Apply | “Click on “Apply for this Job”. You will then either create an application or edit your current application that is on file. You will be required to attach your resume, cover letter and list of references as three (3) separate documents in MS Word or PDF format.”

For questions or accommodations related to this position contact | Collette McCurdy
cmccurdy2@unl.edu
402-472-9000
Job Category (old) | Managerial/Professional
Job Type | Full-Time
Alternate Work Schedule (if other than 8-5) | hybrid following training period
Work Location (City, State) | Lincoln, NE
Position funded by grant or other form of temporary funding? | No
If Temporary, indicate end date |
Planned Hire Date: |
Appointment End Date |

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