North Central College
Student Accounts Specialist
🇺🇸 Naperville, IL
🕑 Full-Time
💰 $19 - $22 per Hour
💻 Other
🗓️ July 17th, 2025
Edtech.com's Summary
North Central College is hiring a Student Accounts Specialist. The role involves coordinating student tuition and fee billing, processing payments, reconciling transactions, and assisting various stakeholders including students and staff with account inquiries. The specialist will also manage refunds, financial aid postings, and maintain accurate account records to support the Business Office.
Highlights
- Coordinate student billing and manage auto-billing tables using the Colleague system.
- Process and reconcile daily payments including credit card, check, and cash transactions.
- Provide customer service and respond to inquiries from students, parents, faculty, and staff regarding student accounts and billing.
- Handle account adjustments for fines, fees, and special billings; prepare direct and special billing statements.
- Post financial aid awards and manage holds related to registration and graduation.
- Assist with preparation of IRS 1042-S and 1098-T tax forms and participate in new student orientation events.
- Required knowledge includes proficiency with database management, spreadsheet, and word processing software.
- Preferred experience with Ellucian Colleague and/or TouchNet payment systems.
- Minimum of a high school diploma; some college coursework in accounting preferred along with at least two years of office, accounting, and customer service experience.
- Salary range is $19 to $22 per hour with a comprehensive benefits package including medical, dental, vision, retirement plan, paid time off, tuition waiver, and more.
Student Accounts Specialist Full Description
Student Accounts Specialist
Posting Number | S000908
Position Title | Student Accounts Specialist
Department | Business Office
Division | Business Affairs
Supervisor Title | Student Accounts Supervisor
Status | Full Time Regular
Salary Range | $19-$22
Position Summary
Under the supervision of the Student Accounts Supervisor, coordinate student tuition and fee related billing, collection of amounts due and recording payments and adjustments to tuition accounts. Receive and process payments made to the College on a daily basis and balance the transactions to system generated reports, which indicate the status of accounts. Assist students, parents Alumni, friends of the College, faculty and staff in a friendly and welcoming manner. Analyze variances between the general ledger and sub-systems for student accounts. This position is highly customer focused.
Description of Key Responsibilities
1. Responsible for the processing of student billing, maintaining auto-billing tables and refund schedules in the Colleague system and updating student billing on a weekly basis.
2. Provide information and answer inquiries from students, parents, faculty, administration and staff relating to student accounts and billing.
3. Receipt and reconcile online payments on a daily basis
4. Reconcile credit card, check and cash receipting daily
5. Receipt student account monies on a daily basis with quality customer service and professionalism
6. Receipt monthly collection payments and reconcile collections accounts
7. Process student refunds on a weekly basis
8. Prepare direct billing statements for all sponsor billing and special billing statements for student as requested
9. Adjust student accounts for special billing such as parking fines, library fines, policy violations, and late payment fees
10. Send out delinquent statements on a monthly basis
11. Post Financial Aid awards to student accounts
12. Add and release holds prior to semester registration and graduation
13. Provide information and answer inquiries from students, parents, faculty, administration and staff relating to student accounts and billing.
14. Participate in new student orientation events
15. Assist in the annual preparation of the IRS 1042-S and 1098-T tax forms
16. Demonstrate a strong commitment to continuous quality improvement
17. Support the College’s mission, mission and values, and contribute to the advancement of the College’s Strategic Plan
18. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion
19. Perform other duties as assigned
Required Knowledge, Skills and Abilities
An individual in this position must possess the proficiency, wherewithal and knowledge of principles and processes for providing high-quality service to both internal and external constituents of the College.
1. Ability to quickly grasp knowledge of the College organization and operation, in particular, cashiering, accounts receivable and/or accounts payable procedures.
2. Ability to deal with numerous transactions, in various stages of completion, concurrently, in an environment where interruptions regarding requests for information are routinely experienced. This requires a person who is well organized, detail oriented, flexible and able to effectively prioritize tasks.
3. Ability to consistently demonstrate excellent interpersonal skills in dealing with persons both internal and external to the College, on the telephone, in person, and via e-mail. Ability to work effectively as a member of a small staff where teamwork and cooperation are the rule.
4. Knowledge of and ability to use computer-based systems including database management, spreadsheet applications and word processing.5. Ability to communicate in the English language, both orally and in writing, in a manner consistent with professional standards.
6. Ability to apply mathematical skills necessary for such tasks as extending quantities, performing calculations, and compiling, summarizing and analyzing data.
Distinguishing Characteristics | Excellent interpersonal skills are essential.
Education/Training | A high school diploma is required. Some college-level training in accounting, with experience in cashiering, accounts receivable and/or accounts payable, is preferred.
Experience | At least two years’ experience in general office/clerical, accounting and customer service. Experience with Ellucian Colleagueand/or TouchNet payment systems is preferred..
Licenses or Certifications |
Is This a Temporary Position? | No
Employment Conditions | An offer of employment is contingent upon successful completion of the College’s background screening process.
Number of Vacancies | 1
Position Title | Student Accounts Specialist
Department | Business Office
Division | Business Affairs
Supervisor Title | Student Accounts Supervisor
Status | Full Time Regular
Salary Range | $19-$22
Position Summary
Under the supervision of the Student Accounts Supervisor, coordinate student tuition and fee related billing, collection of amounts due and recording payments and adjustments to tuition accounts. Receive and process payments made to the College on a daily basis and balance the transactions to system generated reports, which indicate the status of accounts. Assist students, parents Alumni, friends of the College, faculty and staff in a friendly and welcoming manner. Analyze variances between the general ledger and sub-systems for student accounts. This position is highly customer focused.
Description of Key Responsibilities
1. Responsible for the processing of student billing, maintaining auto-billing tables and refund schedules in the Colleague system and updating student billing on a weekly basis.
2. Provide information and answer inquiries from students, parents, faculty, administration and staff relating to student accounts and billing.
3. Receipt and reconcile online payments on a daily basis
4. Reconcile credit card, check and cash receipting daily
5. Receipt student account monies on a daily basis with quality customer service and professionalism
6. Receipt monthly collection payments and reconcile collections accounts
7. Process student refunds on a weekly basis
8. Prepare direct billing statements for all sponsor billing and special billing statements for student as requested
9. Adjust student accounts for special billing such as parking fines, library fines, policy violations, and late payment fees
10. Send out delinquent statements on a monthly basis
11. Post Financial Aid awards to student accounts
12. Add and release holds prior to semester registration and graduation
13. Provide information and answer inquiries from students, parents, faculty, administration and staff relating to student accounts and billing.
14. Participate in new student orientation events
15. Assist in the annual preparation of the IRS 1042-S and 1098-T tax forms
16. Demonstrate a strong commitment to continuous quality improvement
17. Support the College’s mission, mission and values, and contribute to the advancement of the College’s Strategic Plan
18. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion
19. Perform other duties as assigned
Required Knowledge, Skills and Abilities
An individual in this position must possess the proficiency, wherewithal and knowledge of principles and processes for providing high-quality service to both internal and external constituents of the College.
1. Ability to quickly grasp knowledge of the College organization and operation, in particular, cashiering, accounts receivable and/or accounts payable procedures.
2. Ability to deal with numerous transactions, in various stages of completion, concurrently, in an environment where interruptions regarding requests for information are routinely experienced. This requires a person who is well organized, detail oriented, flexible and able to effectively prioritize tasks.
3. Ability to consistently demonstrate excellent interpersonal skills in dealing with persons both internal and external to the College, on the telephone, in person, and via e-mail. Ability to work effectively as a member of a small staff where teamwork and cooperation are the rule.
4. Knowledge of and ability to use computer-based systems including database management, spreadsheet applications and word processing.5. Ability to communicate in the English language, both orally and in writing, in a manner consistent with professional standards.
6. Ability to apply mathematical skills necessary for such tasks as extending quantities, performing calculations, and compiling, summarizing and analyzing data.
Distinguishing Characteristics | Excellent interpersonal skills are essential.
Education/Training | A high school diploma is required. Some college-level training in accounting, with experience in cashiering, accounts receivable and/or accounts payable, is preferred.
Experience | At least two years’ experience in general office/clerical, accounting and customer service. Experience with Ellucian Colleagueand/or TouchNet payment systems is preferred..
Licenses or Certifications |
Is This a Temporary Position? | No
Employment Conditions | An offer of employment is contingent upon successful completion of the College’s background screening process.
Number of Vacancies | 1
Posting Detail Information
EEO Statement | North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis.
Close Date |
Open Until Filled | Yes
Additional Information | The pay offered to the selected candidate will be determined based on factors including (but not limited to) the candidate’s experience, qualifications, and training.
North Central College provides a comprehensive benefits package, which includes: All-inclusive medical, dental and vision group insurance Health and dependent care savings plans Employer-paid life, AD&D and disability group insurance 403(b) retirement plan with employer contributions Employee assistance plan resources Tuition waiver for full-time employees, spouse and dependent children Generous paid time off plans, including 3 weeks vacation to start 15 paid holidays per year, including 5 days during NCC Winter Break Free access to campus health center, fitness and athletic facilities, and library Employee discount program
Close Date |
Open Until Filled | Yes
Additional Information | The pay offered to the selected candidate will be determined based on factors including (but not limited to) the candidate’s experience, qualifications, and training.
North Central College provides a comprehensive benefits package, which includes: All-inclusive medical, dental and vision group insurance Health and dependent care savings plans Employer-paid life, AD&D and disability group insurance 403(b) retirement plan with employer contributions Employee assistance plan resources Tuition waiver for full-time employees, spouse and dependent children Generous paid time off plans, including 3 weeks vacation to start 15 paid holidays per year, including 5 days during NCC Winter Break Free access to campus health center, fitness and athletic facilities, and library Employee discount program
Posting Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Are you authorized to work in the US?
- YES
- NO
- * Will you now or in the future require sponsorship for work authorization?
- YES
- NO
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Interest
Optional Documents
North Central College
30 North Brainard Street, Naperville, IL 60540
630.637.5757
humanresources@hr.noctrl.edu.
30 North Brainard Street, Naperville, IL 60540
630.637.5757
humanresources@hr.noctrl.edu.
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