Edtech.com's Summary

Arizona State University is hiring a Student Advising Manager. This role leads the Student Advising team by supervising staff and managing advising practices to ensure compliance with federal immigration regulations, including accuracy in student immigration records and support for F-1 students pursuing employment benefits.

Highlights

Manage and lead 3-4 staff members in advising practices and workflow improvements for SEVIS and immigration document processing.
Ensure strict compliance with federal immigration regulations for F-1 international students across all ASU campuses.
Provide training on immigration regulations and institutional policies to advising staff.
Serve as Designated School Official (DSO) interfacing with Department of Homeland Security and other agencies.
Oversee maintenance and consistency of student records in PeopleSoft, Sunapsis, and SEVIS databases.
Develop communication strategies and present workshops related to F-1 regulations to students and campus partners.
Salary range: $50,000 - $60,000 annually, depending on experience.
Requires Bachelor's degree and three years of relevant experience or equivalent combination of training and experience.
Experience with immigration databases like Sunapsis, and MS Office applications (Word, Excel, Outlook) is necessary.
Must be a U.S. citizen or lawful permanent resident to be certified as a Designated School Official (DSO).

Student Advising Manager Full Description

Job Profile:Administrative Operations Manager 1

Job Family:Administrative Operations

Time Type:Full time

Max Pay - Depends on experience:$60,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Manages the routine operations of a department within the division. Monitors budget, implements strategic priorities, and prepares reports for senior management.

Job Description:

Position Salary Range: $50,000 - $60,000 per year; offer dependent on experience

Under the direction of the Senior Director of Client Services & Student Advising, the Student Advising Manager serves as a lead within the Student Advising team, supervising, coordinating, and managing unit-wide advising practices and administrative functions to ensure strict compliance with federal immigration regulations. This position oversees processes that support the accuracy and integrity of students' immigration records and provides individualized guidance to F-1 students pursuing employment benefits, helping them meet all regulatory requirements while maintaining lawful status.

Interviews for this position will commence in January 2026.

Essential Duties:

Support the ISSC student advising team on immigration compliance matters for F-1 students at all ASU campus locations.
Lead 3-4 assigned staff members in developing and implementing advising practices and improved workflow for SEVIS transactions and immigration document processing.
Assist in the development and execution of communication and multi-media strategies aimed at engaging with the international student population specifically regarding F-1 regulations.
Provide training and support to advising team on immigration regulations, and institutional policies.
Oversee the maintenance of student files to ensure accurate record keeping and maintaining consistency of PeopleSoft, Sunapsis, and SEVIS records.
Serve as Designated School Official (DSO) for Arizona State University.
Interface with Department of Homeland Security including Citizenship and Immigration Services (CIS), Immigration and Customs Enforcement (ICE),
Customs and Border Protection (CBP), along with various units of Department of State and work with other DSO's to ensure consistent protocol regarding policies and procedures.
Provide leadership and/or support in the SEVIS Compliance audit projects throughout the semester including SEVIS/Sunapsis alerts, enrollment, and immigration compliance audits
Develop checklists and procedures for advising staff for SEVIS processes using Sunapsis database.
Present ISSC immigration workshops and other outreach efforts to students and campus partners supporting international students.
Represent the ISSC and serve on various department and university committees as assigned.
Work closely and collaboratively with Senior Director to identify, develop and implement annual ISSC goals and objectives; participates in communication and monitoring of activities to ensure achievement.
Coordinate with other Managers in office in overseeing advising processes relevant to their teams.
As requested/required, assist ISSC leadership with special projects and other assigned duties.

Desired Qualifications:

Three (3) years as a Designated School Official (DSO) and/or Alternate Responsible Office (ARO).
Federal regulations require that the incumbent be a U.S. citizen or lawful permanent resident for certification as Designated School Official.
Demonstrated knowledge of immigration regulations for international students and scholars.
Demonstrated knowledge of office procedures and administrative practices and principles.
Experience working in a high-volume customer service environment in a higher education setting, and with diverse populations.
Experience in maintaining complex filing and record keeping systems.
Experience in working with confidential documents and sensitive data.
Experience using an online database such as Sunapsis, Salesforce, or any similar databases Experience Using MS Office applications (Word, Excel, Outlook)
Evidence of effective written and verbal communication skills.
Experience with international students or study abroad experiences.
Knowledge of the F-1 immigration regulation requirements and resources for students in higher education.
Knowledge in navigating complex immigration situations.
Knowledge of supervisory principles and practices.
Skill in effectively managing, supervising, and evaluating assigned staff.
Skill in organizing and prioritizing work activities.
Evidence of effective communication.
Skill in the use of personal computers and related software programs, including vendor databases such as Sunapsis, university student and human resource databases such as PeopleSoft, and government database systems such as the Student Exchange Visitor Information System (SEVIS).
Skill in establishing and maintaining effective working relationships with people from a variety of diverse backgrounds.
Experience as a Designated School Official (DSO) and/or Alternate Responsible Office (ARO).

Working Environment:

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse (75%); required to stand for varying lengths of time and walk moderate distances to perform work (10%). Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds (15%). Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

Department Statement:

The International Students and Scholars Center is one of several departments comprising the Division of Enrollment Services which utilizes a variety of strategies to enroll and support a varied student population representative of Arizona State University's vision.

The International Students and Scholars Center is comprised of a staff of trained experts, versed in the details and requirements of academic and employment-based programs, who provide visa and immigration advice and support to visiting students and scholars. These services include oversight of visa programs, planning and coordinating orientations for the international students, and assisting with visa and immigration for new students, staff, and scholars.

Arizona State University currently enrolls over 8,000 international students from 130 countries and each year hosts nearly 700 international faculty and scholars. The office working collaboratively with academic and administrative units implements a shared institutional vision of expanded international study, global awareness and comprehensive internationalization to enhance the overall experience of international students and scholars at ASU.

ASU offers an array of employee benefits, including reduced tuition for employees, their spouses and dependents; competitive rates for health and life benefits; a wellness program; disability and leaves program (vacation, sick, and family); paid holidays; and retirement programs. Visit https://cfo.asu.edu/hr-benefits for further details, as well as https://cfo.asu.edu/hr/application to view ASU President Crow's video on what ASU has to offer employees.

Mission

A globally minded team providing comprehensive support, advisement and advocacy for ASU international students, scholars and faculty, while maintaining the highest standard of integrity and immigration compliance to ensure that ASU continues to be a top choice for the international academic community.

Vision

To fashion an international campus environment that welcomes and supports citizens from around the world, who are then inspired to create, collaborate, and catalyze the community around common values that synthesize new opportunities to transform global citizenship.

Driving Requirement:Driving is not required for this position.

Location:Campus: Tempe

Funding:No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workdayusing the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$15933.htmld

To be considered, your application must include all of the following attachments:

Cover letter
Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Original Job Description